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Overview of Resorts World Genting - Highlands Hotel

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Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Business Services
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationGenting Highlands Theme Park5 min walk
    Popular LocationSkyAvenue7 min walk
    Popular LocationSkytropolis Indoor Theme Park7 min walk
    AirportSubang (SZB-Sultan Abdul Aziz Shah)71 min drive
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  • Maxims Executive

    Room amenities

    • 61 sq m
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsMaxims Executive
  • Premier Room

    Room amenities

    • 30 sq m
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsPremier Room

About this area

Genting Highlands

Located in Genting Highlands, Resorts World Genting - Highlands Hotel is connected to a shopping centre. Some of the area's popular attractions include Genting Highlands Theme Park and Genting Skyway. Skytropolis Indoor Theme Park and Happy Bee Farm & Insect World are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.
Visit our Genting Highlands travel guide
Popular Location

What's nearby

  • Genting Highlands Theme Park - 5 min walk
  • Arena of Stars - 5 min walk
  • SkyAvenue - 7 min walk
  • Skytropolis Indoor Theme Park - 7 min walk
  • Chin Swee Cave Temple - 7 min drive

Getting around

  • Batang Kali Station - 41 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.) - 99 min drive

About this property

Resorts World Genting - Highlands Hotel

Luxury hotel connected to the convention centre in Genting Highlands with casino
A casino, a restaurant and a nightclub are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a coffee shop/café and self parking. All 845 rooms offer free WiFi, sitting areas and flat-screen TVs with satellite channels. Minibars, room service (during limited hours) and free bottled water are among the other amenities available to guests.
Resorts World Genting - Highlands Hotel offers 845 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking
  • Self parking: MYR 12 per day

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Nightclub

Family friendly

  • Arcade/games room
  • Dry cleaning service

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business centre

More

  • Casino
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The Genting Highlands Theme Park will be closed for renovation until further notice.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: MYR 12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Maxims Genting Hotel Genting Highlands
Resorts World Genting Maxims Hotel Genting Highlands
Maxims Genting Genting Highlands
Maxims Genting
Hotel Maxims Genting
Maxims Hotel Genting Highlands
Maxims Genting Highlands
Resorts World Genting Maxims Hotel
Resorts World Genting Maxims Genting Highlands
Resorts World Genting Maxims
Resorts World Genting Maxims Hotel
Resorts World Genting - Highlands Hotel Hotel
Resorts World Genting - Highlands Hotel Genting Highlands
Resorts World Genting - Highlands Hotel Hotel Genting Highlands

Frequently asked questions

Is Resorts World Genting - Highlands Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Resorts World Genting - Highlands Hotel?
Valet parking is free at this property.
What time is check-in at Resorts World Genting - Highlands Hotel?
Check-in is from 3 PM - midnight.
What time is check-out at Resorts World Genting - Highlands Hotel?
Checkout is at noon.
Where is Resorts World Genting - Highlands Hotel located?
Situated in the entertainment district, this luxury hotel is within 1 mile (2 km) of Arena of Stars and Genting Highlands Theme Park. SkyAvenue and Skytropolis Indoor Theme Park are also within 10 minutes.
4.2
Very good
5 - Excellent
20
4 - Good
31
3 - Okay
5
2 - Poor
0
1 - Terrible
1

4.2/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here
It was amazing
Stayed 1 night in Dec 2019

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service
I was expecting twin queen size bed in the room but end up with only twin single bed for the money I have paid.
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with this htl. Everything was very well set.
Stayed 1 night in Jan 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Asked for mineral water on the check out day but was rejected.
Stayed 2 nights in Dec 2019

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious, service from housekeeping is great. Generally, our stay was okay.
Stayed 1 night in Dec 2019

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