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The Colony & Luxe, KLCC by Canopy Lives, Five Senses

4.0 star property
Upmarket apartment near Suria KLCC Shopping Centre

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for The Colony & Luxe, KLCC by Canopy Lives, Five Senses

Outdoor pool
Property entrance
View from room
City view
In-room dining

Reviews

5.2

Popular amenities

  • Pool
    PoolPool
  • Washer
    WasherWasher
  • Parking available
    Parking availableParking available
  • Air conditioning
    Air conditioningAir conditioning
  • Dryer
    DryerDryer
  • Free WiFi
    Free WiFiFree WiFi

Check-in time

3:00 PM

Check-out time

11:00 AM

Most relevant reviews

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2/10 Terrible

One of the worst bookings I've made on Hotels.com. On the confirmation received it says counter is open from 10am to 9pm...
De No
Jul 21, 2023
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Outdoor pool
The Colony & Luxe KLCC by Canopy Lives
Pool
Free WiFi
Air conditioning
Parking available
7.8 out of 10, Good, (6)
The price is S$67
includes taxes & fees
21 Aug - 22 Aug
The Colony & Luxe KLCC by Canopy Lives

About the area

Map
18 Jalan Dewan Sultan Sulaiman, Kuala Lumpur, 50300

What's nearby

  • Petronas Twin Towers - 2 min drive
  • Suria KLCC Shopping Centre - 2 min drive
  • Pavilion Kuala Lumpur - 3 min drive
  • KLCC Park - 3 min drive
  • Kuala Lumpur Tower - 3 min drive

Getting around

  • Medan Tuanku Station - 7 min walk
  • Kuala Lumpur Sultan Ismail Station - 13 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive

Restaurants

  • ‪Warong Che Senah - ‬3 min walk
  • ‪Restoran Gerak 23 Bistro - ‬3 min walk
  • ‪Salai-Salai - ‬2 min walk
  • ‪Familia Fried Chicken @ Warong Che Senah - ‬3 min walk
  • ‪Nasi Lemak CT Garden - ‬3 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Colony & Luxe, KLCC by Canopy Lives, Five Senses

Upmarket apartment near Suria KLCC Shopping Centre
This smoke-free apartment building features an outdoor pool and self parking. Each apartment provides a washer/dryer and an electric kettle, plus free WiFi and a Smart TV with cable channels. For a bit of entertainment, guests will find a TV with Netflix, and other amenities include a rainfall shower and free tea bags/instant coffee.
The Colony & Luxe, KLCC by Canopy Lives, Five Senses offers 18 air-conditioned accommodations with washers/dryers and complimentary dressing gowns. Smart televisions come with cable channels and Netflix.

Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include an iron/ironing board and a ceiling fan.

Recreational amenities at the apartment include an outdoor pool.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Covered parking on site (MYR 13 per night)

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Tea bags/instant coffee

Bedrooms

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower only
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels
  • Streaming services

Laundry

  • Laundromat nearby
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board

Location highlights

  • In the city centre
  • Near a train station
  • Near an outlet shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 18 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out fee: MYR 80

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A damage deposit of MYR 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: MYR 13 per night
  • Late check-out fee: MYR 80

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

The Colony The Luxe by Five Senses

Frequently asked questions

Does The Colony & Luxe, KLCC by Canopy Lives, Five Senses have a pool?

Yes, this property has an outdoor pool.

Is The Colony & Luxe, KLCC by Canopy Lives, Five Senses pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Colony & Luxe, KLCC by Canopy Lives, Five Senses?

Self-parking is available for MYR 13 per night.

What time is check-in at The Colony & Luxe, KLCC by Canopy Lives, Five Senses?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at The Colony & Luxe, KLCC by Canopy Lives, Five Senses?

Checkout is at 11:00 AM. Late checkout is available for MYR 80.

Where is The Colony & Luxe, KLCC by Canopy Lives, Five Senses located?

Located in Chow Kit, this apartment building is within 1 mile (2 km) of Masjid Jamek Kampung Bahru Mosque, Petronas Twin Towers and Suria KLCC Shopping Centre. KLCC Park and World Trade Centre Kuala Lumpur are also within 1 mile (2 km). Medan Tuanku Station is 7 minutes by foot and Dang Wangi Station is 9 minutes.

The Colony & Luxe, KLCC by Canopy Lives, Five Senses Reviews

Reviews

5.2
Rating 10 - Excellent. 2 out of 7 reviews" "
Rating 8 - Good. 0 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 3 out of 7 reviews" "

8.0/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Rabiatul

Liked: Cleanliness, amenities, property conditions & facilities
Good experience. Checking in was super smooth.good room. The corridors are dirty which supposed to be taken care of the building maintenance people which not from the Five Sense parties. Need to address to the buiding management.
Stayed 2 nights in Sep 2023

2/10 Terrible

De No

Liked: Cleanliness, room comfort
The worst booking on Hotels.com
One of the worst bookings I've made on Hotels.com. On the confirmation received it says counter is open from 10am to 9pm. There is NO COUNTER for this property. Check in is at 3pm which is normal for most properties, but there is NO ONE available on hand to let you know. Just a security guard at a kiosk, asking me to call my agent which I've booked with. The phone number listed on this property is wrong as well, it re-directs to Germany. The entire lobby of this property smells like rubbish, and it doesn't go away. After that whole check-in fiasco, the check-out was equally bad. I told the check-in staff that I was leaving at 10-ish in the morning (knowing there isn't a counter for this property at the lobby). I texted them in advance for checkout, no response. I headed down, no one there of course. I ended up waiting for 30 minutes for one of their staff to wake up, take a shower, then come down and looked at me with a grumpy face. No "I'm sorry" at all. I would definitely never ever stay at any "Five Senses" Malaysia property ever again, neither should anyone as there are so many competitive and better places out there.
Stayed 1 night in Jul 2023

4/10 Poor

Andrew

Business traveller
Liked: Cleanliness, room comfort
Nice room, no views, bad wifi, comms & elevators
Wifi wasn't good and strangely only worked on my phone and didn't show at all on laptop. Messaged them a few times about it and they didn't reply at all. .had other communication issues before check in too, language barrier and misunderstandings, not ideal. Elevators were terrible. 2 out of 4 working and they went straight past the floor often and didn't stop. Took a very long time to enter and exit
Stayed 2 nights in May 2023

2/10 Terrible

Dr. Greg

Business traveller
Disliked: Cleanliness, room comfort
TERRIBLE TERRIBLE TERRIBLE
Terrible location, terrible communication, terrible signage and checkin process. Do not book here.
Stayed 1 night in May 2023

10/10 Excellent

Sakura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and ambience
Stayed 1 night in May 2023

2/10 Terrible

Mats

Stayed 2 nights in Jun 2023