The room was clean, tidy, and well-maintained. The bed linen and towels were fresh, and the bathroom was hygienic. Overall, a comfortable and pleasant stay.
The room was clean, tidy, and well-maintained. The bed linen and towels were fresh, and the bathroom was hygienic. Overall, a comfortable and pleasant stay.
Kshitiswar
Reviewed October 24, 2026Reviewed October 24, 2026
Excellent staffs.. Excellent Service! We were greeted with fresh & enthusiastic staffs! A big thumbs up to The bell captains, security staffs 👍
Mosaic restaurant staffs very efficient & helpful.. (Reza). Buffet breakfast - wide spread.
Checkin & out has no issue. Front desk staff Nik was excellent.
Rooms are fully equipped & comfortable beds! Housekeeper Ros has kept the room tidy & clean at all time!
But it would be better if the toilets door could be latched & comes with shower curtain....
Excellent staffs.. Excellent Service! We were greeted with fresh & enthusiastic staffs! A big thumbs up to The bell captains, security staffs 👍
Mosaic restaurant staffs very efficient & helpful.. (Reza). Buffet breakfast - wide spread.
Checkin & out has no issue. Front desk staff Nik was excellent.
Rooms are fully equipped & comfortable beds! Housekeeper Ros has kept the room tidy & clean at all time!
But it would be better if the toilets door could be latched & comes with shower curtain....
Noor Rita
Reviewed November 12, 2023Reviewed November 12, 2023
Fuss-free check in and out. Convenient location to a cafe right opposite and other touristy spots nearby. The staff were professional, welcoming and approachable!
We were lucky and got upgraded to a room with the city view. Rooms were clean, functional and spacious for our simple luggage. Overall a really pleasant stay, will definitely book this hotel again for future visits!
Fuss-free check in and out. Convenient location to a cafe right opposite and other touristy spots nearby. The staff were professional, welcoming and approachable!
We were lucky and got upgraded to a room with the city view. Rooms were clean, functional and spacious for our simple luggage. Overall a really pleasant stay, will definitely book this hotel again for future visits!
Joey
Reviewed October 28, 2026Reviewed October 28, 2026
Easy to locate, nice view from our room. There is a food mall on the ground floor with cafes and restaurants. Excellent place to stay for a few nights in Genting Highlands!
Easy to locate, nice view from our room. There is a food mall on the ground floor with cafes and restaurants. Excellent place to stay for a few nights in Genting Highlands!
Cedric
Reviewed November 4, 2026Reviewed November 4, 2026
Enjoyed out 3D2N stay at Mangala. The resort manager granted us a discount to upgrade to the Vana pool villa which was available at that time. Great villa to stay in. Very quiet and private, and enjoyed the pool and outdoor shower the most.
Staff at the resort were attentive and helpful at all times. Overall a very positive experience.
Enjoyed out 3D2N stay at Mangala. The resort manager granted us a discount to upgrade to the Vana pool villa which was available at that time. Great villa to stay in. Very quiet and private, and enjoyed the pool and outdoor shower the most.
Staff at the resort were attentive and helpful at all times. Overall a very positive experience.
We like the low density of 30 villas and layout of the villas. As its on the hillside , there buggy service to transport you everywhere and they are prompt and service excellent. The room service, buffet very tasty .. compliments to the chefs . Its exclusive and private , different from the conventional 4-5star hotels . 10mins ride to enjoy turtles laying eggs on the beach. Plenty of sea activities for young , just check with the hotel staff and they will recommend you such snorkelling in...
We like the low density of 30 villas and layout of the villas. As its on the hillside , there buggy service to transport you everywhere and they are prompt and service excellent. The room service, buffet very tasty .. compliments to the chefs . Its exclusive and private , different from the conventional 4-5star hotels . 10mins ride to enjoy turtles laying eggs on the beach. Plenty of sea activities for young , just check with the hotel staff and they will recommend you such snorkelling in...
Arrived at 4am and had the staff and security greeting us like royalty at the entrance. Love the rooms, we booked the interconnecting room and it was very big, clean.
Arrived at 4am and had the staff and security greeting us like royalty at the entrance. Love the rooms, we booked the interconnecting room and it was very big, clean.
Owner was very helpful and friendly. She ensured that our stay is smooth and never hesitate to help on our requests. Room was overall clean though there isn't much food choices nearby.
Owner was very helpful and friendly. She ensured that our stay is smooth and never hesitate to help on our requests. Room was overall clean though there isn't much food choices nearby.
We were looking for something in the area, and most places listed were like those in the overly commercialised and hyped Genting Highlands resort. But The Chateau was something in another league - for those who want the scenery and the serentiy that you would hope to find in the mountains, well away from the crowds and casinos. I have only positive things to say about The Chateau.
The hotel was finely created and maintained. Every finishing touch was tasteful, and everything worked and...
We were looking for something in the area, and most places listed were like those in the overly commercialised and hyped Genting Highlands resort. But The Chateau was something in another league - for those who want the scenery and the serentiy that you would hope to find in the mountains, well away from the crowds and casinos. I have only positive things to say about The Chateau.
The hotel was finely created and maintained. Every finishing touch was tasteful, and everything worked and...
A Brit in Asia
Reviewed December 8, 2014Reviewed December 8, 2014
Pristine, powdery white sand just steps from our room. The resort provided plenty of comfortable loungers and umbrellas, so we never had to fight for a spot.
Our recent stay here was nothing short of spectacular. From the moment we stepped here, we were met with warm smiles and impeccable service that set the tone for the entire vacation.
Pristine, powdery white sand just steps from our room. The resort provided plenty of comfortable loungers and umbrellas, so we never had to fight for a spot.
Our recent stay here was nothing short of spectacular. From the moment we stepped here, we were met with warm smiles and impeccable service that set the tone for the entire vacation.
Compared to Zenith Hotel the quality is about the same but the price at Vistana is better. Major differences are that the car park is outdoor at Vistana whereas it's indoors at the convention center attached to Zenith. The outdoor car parkis big and seemed save as it's overlooked by the hotel lobby. There isn't much next door to Vistana but it's just a 5 mins drive to the mall that's across the road from Zenith.
Compared to Zenith Hotel the quality is about the same but the price at Vistana is better. Major differences are that the car park is outdoor at Vistana whereas it's indoors at the convention center attached to Zenith. The outdoor car parkis big and seemed save as it's overlooked by the hotel lobby. There isn't much next door to Vistana but it's just a 5 mins drive to the mall that's across the road from Zenith.
Lovely accomodation. Though the only aspect I didn't enjoy was the fact that the check-in building was quite far from the actual accomodation and was rather inconvenient to walk from one building to another.
Lovely accomodation. Though the only aspect I didn't enjoy was the fact that the check-in building was quite far from the actual accomodation and was rather inconvenient to walk from one building to another.