"A new hotel. Barely 8 months from day of opening. Very good hotel & quite close to food outlets & amenities. I was n the family room & very comfortable for 4 persons. Unfortunately no breakfast provided as cafe is yet to operate."
"A new hotel. Barely 8 months from day of opening. Very good hotel & quite close to food outlets & amenities. I was n the family room & very comfortable for 4 persons. Unfortunately no breakfast provided as cafe is yet to operate."
"Nice location - close to the beach, clean inside, no wifi connection (something is wrong and couldn't figure out), lack of direction to assigned parking spots."
"Nice location - close to the beach, clean inside, no wifi connection (something is wrong and couldn't figure out), lack of direction to assigned parking spots."
"- both units weren’t ready. Checked in at 3 pm when the actual check in time is at 2PM
- Both units were dusty and dirty. I had to self clean and even asked for a broom from the receptionist.
- Units’ door in poor condition. You could get locked from outside for no reason
- Wifi was not working for one of the unit
- Slow response"
"- both units weren’t ready. Checked in at 3 pm when the actual check in time is at 2PM
- Both units were dusty and dirty. I had to self clean and even asked for a broom from the receptionist.
- Units’ door in poor condition. You could get locked from outside for no reason
- Wifi was not working for one of the unit
- Slow response"
"We have been treated as Royal Family. Evening staff from reception wearing black was not friendly. But others all from front office, house keeping, room service, driver all were nice to us."
"We have been treated as Royal Family. Evening staff from reception wearing black was not friendly. But others all from front office, house keeping, room service, driver all were nice to us."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Excellent staffs.. Excellent Service! We were greeted with fresh & enthusiastic staffs! A big thumbs up to The bell captains, security staffs 👍
Mosaic restaurant staffs very efficient & helpful.. (Reza). Buffet breakfast - wide spread.
Checkin & out has no issue. Front desk staff Nik was excellent.
Rooms are fully equipped & comfortable beds! Housekeeper Ros has kept the room tidy & clean at all time!
But it would be better if the toilets door could be latched & comes with shower curtain....
Excellent staffs.. Excellent Service! We were greeted with fresh & enthusiastic staffs! A big thumbs up to The bell captains, security staffs 👍
Mosaic restaurant staffs very efficient & helpful.. (Reza). Buffet breakfast - wide spread.
Checkin & out has no issue. Front desk staff Nik was excellent.
Rooms are fully equipped & comfortable beds! Housekeeper Ros has kept the room tidy & clean at all time!
But it would be better if the toilets door could be latched & comes with shower curtain....
Noor Rita
Reviewed November 12, 2023Reviewed November 12, 2023
Room and amenities new and sensible. Love the architecture of the hotel. Service is good. Understandably the F&B offerings are under-appreciated at such a location in view of the many available options in close proximity. Great hotel location too, with public transport available very close by
Room and amenities new and sensible. Love the architecture of the hotel. Service is good. Understandably the F&B offerings are under-appreciated at such a location in view of the many available options in close proximity. Great hotel location too, with public transport available very close by
Location walkable from the famous China Town Petaling Street where street foods are abundance and lots of hidden pubs to explore during the night nearby.
Location walkable from the famous China Town Petaling Street where street foods are abundance and lots of hidden pubs to explore during the night nearby.
Cw
Reviewed January 31, 2023Reviewed January 31, 2023
Located in a quiet place. There are taxis waiting outside. Wifi was good. Our 2 units of 1 bedroom were upgraded to a 3-bedroom & a 2-bedroom. That was extravagant! Quiet corridor. Quiet surrounding. Far from busy streets outside. Breakfast was good, located on 48th floor with a good view. Gym was located on 48th & 5th floor. Room was equipped with everything we needed. Reception was polite, prompt & efficient. We couldn’t log in to wifi but was rectified within 5 minutes. My guests were happy...
Located in a quiet place. There are taxis waiting outside. Wifi was good. Our 2 units of 1 bedroom were upgraded to a 3-bedroom & a 2-bedroom. That was extravagant! Quiet corridor. Quiet surrounding. Far from busy streets outside. Breakfast was good, located on 48th floor with a good view. Gym was located on 48th & 5th floor. Room was equipped with everything we needed. Reception was polite, prompt & efficient. We couldn’t log in to wifi but was rectified within 5 minutes. My guests were happy...
The shower stall is incredibly slippery due to design flaws and flooring used. Also no non slip rubber mat was provided. Stepping out of the shower the cotton floor mat was equally slippery. Do something before something bad happens
The shower stall is incredibly slippery due to design flaws and flooring used. Also no non slip rubber mat was provided. Stepping out of the shower the cotton floor mat was equally slippery. Do something before something bad happens
We were looking for something in the area, and most places listed were like those in the overly commercialised and hyped Genting Highlands resort. But The Chateau was something in another league - for those who want the scenery and the serentiy that you would hope to find in the mountains, well away from the crowds and casinos. I have only positive things to say about The Chateau.
The hotel was finely created and maintained. Every finishing touch was tasteful, and everything worked and...
We were looking for something in the area, and most places listed were like those in the overly commercialised and hyped Genting Highlands resort. But The Chateau was something in another league - for those who want the scenery and the serentiy that you would hope to find in the mountains, well away from the crowds and casinos. I have only positive things to say about The Chateau.
The hotel was finely created and maintained. Every finishing touch was tasteful, and everything worked and...
A Brit in Asia
Reviewed December 8, 2014Reviewed December 8, 2014
Comfortable stay with family. Near to KLCC and plenty of food options if you decide to stay in. Only downside is the packed daily breakfast. Limited options. Would have been better if buffet spread is available.
Comfortable stay with family. Near to KLCC and plenty of food options if you decide to stay in. Only downside is the packed daily breakfast. Limited options. Would have been better if buffet spread is available.
Facilities are a bit run down but generally comfortable. Service is prompt and service staff has excellent attitude. An enjoyable stay. Location is good too.
Facilities are a bit run down but generally comfortable. Service is prompt and service staff has excellent attitude. An enjoyable stay. Location is good too.
Ivy
Reviewed December 11, 2022Reviewed December 11, 2022