2 outdoor pools, free cabanas, pool umbrellas

Reviews of Ramayana Suites & Resort

5 out of 5
Ramayana Suites & Resort
Jl. Bakung Sari, Kuta, Bali

Reviews

8.2

Very good

Rating 10 - Excellent. 312 out of 910 reviews" "
Rating 8 - Good. 396 out of 910 reviews" "
Rating 6 - Okay. 133 out of 910 reviews" "
Rating 4 - Poor. 48 out of 910 reviews" "
Rating 2 - Terrible. 21 out of 910 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel , gardens around pool are amazing,friendly staff and close to good restaurants and easy to find transport, good location walking distance to kuta beach . We had a issue with our tv and they fixed problem immediately
Stayed 8 nights in Apr 2024
Response from Ramayana Suites and Resort on 24 Apr,2024
Dear Mr. Daniel,Warmest greeting from Ramayana Suite and Resort. We do glad to have you with us.Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our lovely Hotel, beautiful poolside gardens, and the convenient location near excellent restaurants and transportation options. It's great to know that you found our staff friendly and responsive, and we're delighted that we were able to promptly resolve the issue with your TV. Once again, we thank you for sharing it to everyone. We and our team are very excited to have you back in the nearest future.Best Regards,Ramayana Suites and Resort

8/10 Good

reza

Liked: Staff & service
Stayed 3 nights in Mar 2024
Response from Ramayana Suites & Resort on 24 Apr,2024
Dear Mr. Reza,Warmest greeting from Ramayana Suites and Resort. Thank you for spreads your momentous experience with us We do glad to have you with us.Thank you for your feedback and for rating us 4 out of 5. We're glad you had an overall positive experience during your stay. Your input is valuable to us as we continuously strive to improve and provide the best service possible.Once again, we thank you for sharing it to everyone. We and our team are very excited to have you back in the nearest future.Best Regards, Ramayana Suites & Resort

6/10 Okay

Joanne

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, bathroom especially, mouldy shower, cracked tiles around the bath, drain in the bath blocked so when you have a shower the bath fills up with dirty smelly water, bath towels supplied had holes in them as did the bed sheets, i requested a ground floor room our room was on the 3rd floor overlooking the main street of kuta so was very noisy, couldn't sit out on balcony in the afternoon as it was to hot and there was no shade. We paid for breakfast but couldn't eat it as it was very disorganised and the food was cold and twice a rat came running out of the garden straight into the dinning room myself and the other guests had to sit with our feet up. Poor selection of food for room service we couldn't even order that to eat in our room we resorted to eating all our meals including breakfast out . For what we paid to stay there which should of included breakfast it was extremely disappointing and we will never stay there again or recommend it the other thing the king size bed was like sleeping on a slab of concrete it was so hard that my husband and i have both come away with sore backs, necks and shoulders
Stayed 8 nights in Mar 2024

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Ramayana in March 2024. The property is beautiful if you are looking for a convenient location in Kuta, walking distance to everything. the pool is an oasis of green and quiet. Staff are friendly and efficient and food is great at all of the attached restaurants. We loved our stay there and would be happy to go again.
Stayed 6 nights in Mar 2024

10/10 Excellent

Bonnie

Stayed 4 nights in Mar 2024
Response from Ramayana Suites and Resort on 24 Apr,2024
Dear Mr/Mrs. Bonnie,Warmest greeting from Ramayana Suites and Resort. We do glad to have you with us.Thank you so much for your fantastic rating of 5 out of 5! We're thrilled to have exceeded your expectations and provided you with a wonderful experience during your stay. Your appreciation for our hotel, amenities, staff, and location means a lot to us. Once again, we thank you for sharing it to everyone. We and our team are very excited to have you back in the nearest future.Best Regards,Ramayana Suites and Resort

10/10 Excellent

Tyler

Stayed 11 nights in Feb 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2024
Response from Ramayana Suites & Resort on 6 Mar,2024
Dear Carole, Warmest greetings from Ramayana Suites & Resort.Thank you so much for your glowing 5-star rating! We truly appreciate your feedback. We're delighted that we could exceed your expectations.We look forward to welcoming you back !Thank you & Best Regards, Ramayana Suites & Resort

8/10 Good

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was very good. Could do with towel hooks in bathroom and doors were scraping on floor when trying to open bathroom patio and front doors. The best buffet breakfast I have sampled
Stayed 7 nights in Feb 2024
Response from Ramayana Suites & Resort on 6 Mar,2024
Dear Tanya,Warmest greetings from Ramayana Suites & Resort.Thank you for your review and for choosing to stay with us. We're delighted to hear that you found our property to be very good overall and that you enjoyed our buffet breakfast.We're thrilled that you found our buffet breakfast to be the best you've sampled! It's wonderful to know that our culinary offerings left a positive impression on you.Your feedback regarding the need for towel hooks in the bathroom and the issue with the doors scraping on the floor is greatly appreciated. We apologize for any inconvenience. We hope to welcome you back for another enjoyable stay!Thank you & Best Regards, Ramayana Suites & Resort

10/10 Excellent

Dakshesh

Stayed 1 night in Feb 2024

8/10 Good

Salman

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Ramayana Suites & Resort on 15 Mar,2024
Dear Salman, Warmest greetings from Ramayana Suites & Resort.Thank you for the encouraging feedback!We look forward to welcoming you back !Thank you & Best Regards, Ramayana Suites & Resort

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay with family. Close to Kuta Beach and Waterbomb park
Kuta beach sunset
Stayed 11 nights in Dec 2023

10/10 Excellent

Alexei

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We returned to this hotel after our first visit 10 years ago when we heard it was renovated. The rooms are large and comfortable, highly recommend the suite due to the features like water chiller, microwave and large fridge. Lack of minibar was suprising however less common these days in Bali. The bed and pillows were the best I have ever experienced, sleeping was an absolute pleasure on the bed thanks to the matress topper. The hotel has a good breakfast (not amazing) but definately handy before going out for the day. The pool was always clean and nice to swim, plenty of attendants around the pool. The two adjoining restaraunts are quite good and definately worth a visit. Some little touches were missing, we arrived in pouring rain at 3am and the lobby staff saw us arrive and didn't help unload heavy bags despite heavy rain. Luckily they were expecting us so we were able to checkin quickly. A very good option for value, although not sensational.
Stayed 6 nights in Dec 2023

6/10 Okay

Sai Supriya

Liked: Staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Geraldine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was amazing and the staff are super friendly.
Stayed 10 nights in Nov 2023

8/10 Good

Saiful

Travelled with partner
Good property in the middle of Kuta
Stayed 1 night in Nov 2023
Response from Ramayana Suites & Resort on 1 Dec,2023
Dear Mr. Saiful, Warmest greetings from Ramayana Suites & Resort.Thank you for your positive feedback! We're delighted to hear that you found our property good, especially with its central location in Kuta. We strive to provide a comfortable and convenient experience for all of our guests.We value your input and look forward to welcoming you back to Ramayana Suites & Resort in the future.Thank you & Best Regards, Ramayana Suites & Resort

10/10 Excellent

Bettina, Auckland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay at Ramayana. Highly recommend it so of course, I would choose to stay there again. If you can tolerate the heat, most places are walking distance so it’s a very convenient location. Loved how the 2-bedroom offered a washing machine. It was a super comfortable stay.
Stayed 3 nights in Aug 2023
Response from Ramayana Suites & Resort on 13 Nov,2023
Dear Bettina, Warmest greetings from Ramayana Suites & Resort.Thank you so much for your fantastic feedback! We're thrilled to hear that you absolutely loved your stay at Ramayana Suites & Resort, and that you highly recommend it. Your praise for our convenient location and the amenities in our Two Bedroom Suite, like the washing machine, is wonderful to hear. We're delighted that your stay was super comfortable.We're looking forward to welcoming you back for another enjoyable stay.Best Regards,Ramayana Suites & Resort

8/10 Good

Peter Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location with all the amenities. We had a great break.
Stayed 5 nights in Oct 2023
Response from Ramayana Suites & Resort on 17 Oct,2023
Dear Mr. Peter Andrew,Warmest greetings from Ramayana Suites & Resort.Thank you for your feedback! We're thrilled to hear that you had a great break at our centrally located hotel with all the amenities you needed.We look forward to hosting you again in the future. Safe travels!Best Regards,Ramayana Suites & Resort

8/10 Good

Anoop, ALBUQUERQUE

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023
Response from Ramayana Suites & Resort on 17 Oct,2023
Dear Mr. Anoop,Warmest greetings from Ramayana Suites & Resort.Thank you so much for your good feedback !We are looking forward to welcoming you again at Ramayana Suites & Resort.Warm Regards,Ramayana Suites & Resort

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value for money. Food was so so.
Stayed 3 nights in Oct 2023
Response from Ramayana Suites & Resort on 18 Oct,2023
Dear Mr. James,Thank you for sharing your feedback with us. We're pleased to hear that you appreciated our great location and found our hotel to be a good value for your money.We're sorry to hear that the food didn't meet your expectations. Please know that we take your comments seriously, and we'll review this aspect of our service to make necessary improvements.Your feedback is important to us, and it helps us strive for better guest experiences. We hope that you'll consider staying with us again in the future, and we'll work hard to ensure that your next dining experience meets your expectations.If you have any more specific comments or suggestions regarding the food or any other aspect of your stay, please feel free to share them with us. We value your input.Best Regards,Ramayana Suites & Resort

10/10 Excellent

Daran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ramayana is a beautiful property right in the centre of the action yet lovely and quiet. We stayed in the Sita Presidential Suite and it was gorgeous - spacious and beautifully designed. Breakfast at this property is plentiful with so many options. Staff are excellent
Stayed 5 nights in Sep 2023
Response from Ramayana Suites & Resort on 17 Oct,2023
Dear Mr. Daran,Warmest greetings from Ramayana Suites & Resort.Thank you for your kind words! We're delighted to hear that you had such a wonderful stay at our Resort. The Sita Presidential Suite is indeed a special room, and we're thrilled that you found it spacious and beautifully designed.We believe that our central location, combined with a peaceful atmosphere, offers our guests the best of both worlds.We're also pleased that you enjoyed our breakfast options. We aim to provide a wide variety to cater to different preferences.It was our pleasure to have you as our guest, and we hope to welcome you back to our Resort in the near future. Warm Regards,Ramayana Suites & Resort

8/10 Good

Geoff

Liked: Property conditions & facilities
It was a good hotel
Stayed 2 nights in Sep 2023
Response from Ramayana Suites & Resort on 19 Oct,2023
Dear Geoff, Warmest greetings from Ramayana Suites & Resort.Thank you for your kind words! We're delighted to hear that you had a good experience at our hotel. Your satisfaction is important to us, and we appreciate your feedback.We look forward to welcoming you back in the future.Warm regards,Ramayana Suites & Resort

6/10 Okay

james

Travelled with partner
Liked: Cleanliness, staff & service
great location. Great breakfast. Staff awesome.
Stayed 14 nights in Aug 2023

8/10 Good

Mellissa Ellisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Ramayana suites on 14 Aug,2023
Dear MellisaThank you very much for your review and we are looking forward to welcoming you backk in the near futureBest regardsRamayana Suites & Resort

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel to stay in
Stayed 8 nights in Aug 2023
Response from Ramayana suites on 14 Aug,2023
Dear MellisaThank you very much for your great review and we are looking forward to welcoming you backk in the near futureBest regardsRamayana Suites & Resort

10/10 Excellent

Hermawan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Ramayana suites on 14 Aug,2023
Dear Mr. HermawanThank you very much for your review and we are looking forward to welcoming you backk in the near futureBest regardsRamayana Suites & Resort

10/10 Excellent

Mao

Stayed 2 nights in Jun 2023

10/10 Excellent

Emily, OCALA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Ramayana was wonderful! The staff has been delightful - so helpful and kind. I called the front desk for towels, and I think it was only about a minute before the staff came to my door with the towels. Any time we passed one of the staff, we were greeted with a smile. Our room was also very nice. I would choose to stay at Ramayana again if we we ever come back to Bali. We were also very close to the beach, only about a five minute walk.
Stayed 1 night in Jul 2023
Response from Ketut Gorsina on 14 Aug,2023
Dear EmilyWe're thrilled to hear that you had a wonderful stay at Ramayana! It's delightful to know that the staff went above and beyond to make your experience exceptional, responding promptly to your requests and greeting you with smiles. It sounds like the proximity to the beach and the quality of your room added to your enjoyment. We look forward to welcoming you back to Ramayana Suites & Resort. whenever your travels bring you back to Bali. Thank you for sharing your positive feedback!Best regardsRamayana Suites & Resort

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jun 2023

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had an awesome stay at Ramayana. I think bathroom could have been a bit cleaner and needed a little dusting but other than that can’t complain. Pool was gorgeous & service around the pool great. Staff were amazing and friendly - such a shame they were not treated in the same manner by some of the Indian Tourists (I’m Anglo Indian btw) who were staying who seem to think it’s okay to demand, swear, no please or thank you & push & shove around the dining area. We are visiting Bali - treat the Balinese & their country with respect. ❤️
Stayed 6 nights in Jun 2023
Response from Ramayana Suites & Resort on 3 Jul,2023
Dear DebbieWe are glad to hear that you had an overall awesome stay at Ramayana! It sounds like you enjoyed the gorgeous pool and the great service around it. The staff being amazing and friendly is definitely a plus. However, We understand your concerns about the cleanliness of the bathroom and the need for some dusting. It's important for hotels to maintain high standards in cleanliness.We are sorry to hear that some of the Indian tourists staying at the hotel were not treating the staff or the facilities with respect. It's unfortunate when individuals do not show courtesy and consideration towards others. It's essential to remember that when visiting any country, it's important to treat the locals and their culture with respect.Thank you for sharing your feedback, and We hope you had a memorable time exploring Bali and enjoying the hospitality of the Balinese people. If you have any more questions or need further assistance, feel free to ask!

6/10 Okay

Jennifer

Travelled with partner
Liked: Property conditions & facilities
Grounds are lovely and lush however we upgraded to an Lumbung room and whilst the room was beautiful it was directly above the shallow part of the pool and as such we had kids screaming continuously from 8am onwards and found that we preferred not to spend our time in the room or around the pool due to the noise.There was also a conference at the time of our stay and each night their dinner and entertainment was held around the pool so again no relief. A constant issue with mosquitoes in the room. We didn’t leave our doors open but every night we were overwhelmed with mosquitoes attaching whilst trying to sleep.Breakfast was ok but not amazing.
Stayed 4 nights in May 2023
Response from Ramayana Suites & Resort on 7 Jun,2023
Dear JenniferThank you for providing some additional feedback about your stay at the resort. While you appreciated the lovely and lush grounds, it's unfortunate that the upgrade to the Lumbung room had some drawbacks. The proximity of your room to the shallow part of the pool resulted in constant noise from children starting early in the morning, which made it less enjoyable to spend time in the room or around the pool. Additionally, the presence of a conference during your stay meant that dinner and entertainment took place around the pool, further adding to the noise and lack of relief. It's regrettable that mosquitoes were a constant issue in your room, despite keeping the doors closed. This must have made it difficult to have a peaceful night's sleep. While the breakfast was acceptable, it didn't meet your expectations of being amazing. Thank you for sharing these aspects of your experience, as it's important for the resort to be aware of these areas for improvement.

8/10 Good

JOSEPH

Stayed 1 night in May 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Okay I seriously can’t say even one bad thing about this resort! We stayed 3 nights in the Lumbung and it was amazing. Every detail of the resort is lush and peaceful. Amazing pools, the best massage I’ve ever had for only $25!!! The breakfast was so much larger than I expected with tons of food, drink and juice options. The area is close to the beach and very walkable. There’s a 24Hr store right next door and restaurants line the road in every direction. The staff were so willing to help! Above and beyond almost doesn’t sound like enough credit to them. I’ll be back!!!
Stayed 3 nights in May 2023
Response from Ramayana Suites & Resort on 7 Jun,2023
Dear MatthewIt sounds like you had an absolutely incredible experience at the resort! From the lush and peaceful atmosphere to the amazing pools, it seems like every detail was taken care of. The fact that you were able to enjoy the best massage you've ever had for such an affordable price is fantastic. The generous breakfast with a wide variety of food, drink, and juice options exceeded your expectations. It's great to hear that the resort's location was convenient, with the beach within close proximity and various restaurants and a 24-hour store nearby. The staff's willingness to help and their exceptional service went above and beyond, leaving you thoroughly impressed. It's no wonder you're already planning to return. Thank you for sharing your wonderful experience!Best regardsRamayana Suites & Resort

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a great location. We could walk to everywhere we needed to in town. The property and room was very clean and comfortable. Breakfast each morning was yummy at the restaurant and staff so lovely.
Stayed 3 nights in May 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in the heart of Kuta
We came to stay at Ramayana after having a couple of nights at a luxury resort in Ubud, and the Sita Room was not at all a step down in luxury from where we'd just come. We very much enjoyed our stay in our lovely room, plus the large balcony with day bed added that extra bit! Our only complaint is that we weren't automatically asked when we checked in whether or not we'd be wanting to book things to the room and so a deposit was not taken at the time of checking in. This became a problem when we started trying to book drinks/food/etc to the room and were unable to. A trip to reception with credit card (or cash if you'd prefer) was all it took to rectify, but still feel this is something that should've been discussed at check in.
Stayed 4 nights in Mar 2023
Response from Ramayana Suites & Resort on 21 Mar,2023
Dear Mr. DavidThank you for for taking your time to share your impressions and opinion. We apologize for the problems that you encountered during your stay at our hotel. This is certainly not the level of service we aspire to or what our guests have a right to expect. Again please accept our apologies for any inconvenience caused. We assure you that we will be looking into each point that you have made.Thank you and we do hope that you will give us another chance to make up for our lack of service and quality that left such negative impressions on you, and we look forward for another chance to serve you better in the near futureBest regardsRamayana Suites & Resort

10/10 Excellent

Saryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing pool, friendly staff, and the best breakfast buffet.
Stayed 2 nights in Feb 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There was water from the ceiling that constantly dropped on my head when I used the mirror in the bathroom. But in all services was good.
Stayed 1 night in Jan 2023
Response from Ramayana Suites & Resort on 3 Feb,2023
Dear Mr. JamesThank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and we assure you that will be looking into the point that you have made. Thank you for staying with us, and we look forward to another chance to serve you better.

10/10 Excellent

Haruka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort room was very comfortable and spacious, had a great resort vibe. The spa was such a nice experience too, very relaxing and the staff was friendly but professional.
Response from Ramayana Suites & Resort on 3 Feb,2023
Dear HarukaThank you for sharing your memorable stay experience and we are very happy to read that you have had a wonderful and memorable holiday at our hote also you were satisfied with our spa facilities and services were given by our Team.Thank you and we are looking forward to welcoming you back at our Hotel for another memorable stay

8/10 Good

Naomi

Travelled with family
Liked: Cleanliness, staff & service, room comfort
I appreciated that the hotel accepted the early checked in like 1pm. I love the garden & beautiful swimming pool. Only one negative things is our room was in old tower, located side by the elevator, and in front of market with a lot of noise (loud music) from the street until 11pm. The pictures from hotels.com shows new family rooms in new building. But our room was in the old tower. The picture of family room was different from the hotels.com.
Stayed 2 nights in Dec 2022
Response from Ramayana Suites & Resort on 3 Feb,2023
Dear NaomiThank you for for taking your time to share your impressions and opinion. We apologize for the problems that you encountered during your stay at our hotel. This is certainly not the level of service we aspire to or what our guests have a right to expect. Again please accept our apologies for any inconvenience caused. We assure you that we will be looking into each point that you have made.Thank you and we look forward to welcoming back in future with better experience

8/10 Good

Francis, Homebush

Stayed 7 nights in Oct 2022

4/10 Poor

Jenayda

Travelled with group
Unfortunately, on the last day at checkout we got charged twice on our first day near the pool/bar and they spent an hour looking at security footage which it showed us paying but they said because our backs were to the camera that we needed to pay the whole bill. The staff we rude and condescending as soon as we checked out so beware! The rooms were okay, the bathroom leaked quite a bit but the pool was nice and the surrounding areas of the hotel were great. However, make sure you pay cash as soon as you buy anything at the hotel! We luckily did it for the rest of the time we were there.
Stayed 7 nights in Oct 2022

8/10 Good

Raj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and the hotel is in a good location and easy to go around to places.
Stayed 7 nights in Oct 2022

10/10 Excellent

Marcel Andrea

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff were really nice. Excellent place. My family loved it there. We will go back again!
Stayed 3 nights in Sep 2022

8/10 Good

shaheen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel! All the staff were very helpful and kind. Facilities (pool, gym) were great and the restaurant had a great breakfast buffet and reasonably priced. Location is also perfect.
Stayed 4 nights in Aug 2022

6/10 Okay

Katrina

Stayed 5 nights in Aug 2022

8/10 Good

Christopher Walter, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, the only thing is the breakfast could be better, no bacon, no decent jams or vedgemite for toast, most food is cold. They get alot of chinese tourist in groups, so breakfast can be busy, hard to get coffee or tea due to lack of staff. Overall I would recomend
Stayed 14 nights in Jul 2022

10/10 Excellent

Tomislav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the family room which was a great size for 2 adults and 2 kids. Staff were so friendly and the pool/bar area is a really enjoyable spot to lap up the sun. We will definitely stay here again when we next visit Bali
Stayed 5 nights in Jul 2022

10/10 Excellent

Suzannah

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful friendly staff and excellent food.
Stayed 3 nights in Jul 2022

8/10 Good

Sebnem

Travelled with group
Liked: Cleanliness, staff & service, amenities
Property was nice and clean, staff were very friendly and helpful was a very pretty place to stay
Stayed 2 nights in May 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked three rooms for our two-night stay. The rooms were not ready when we arrived (3pm local time). When we were given the key to our rooms, it was not cleaned — the floor still sticky and dusty. One of the rooms did not have shower head and we couldn’t close the sink tap in the other room. Hotel plays music in the corridor throughout the night, which could be heard louder in the room. Staff said they would turn it off but didn’t so we didn’t sleep much at all. We were given some drinking water in one room but not the other two. The beddings were very itchy to sleep in.
Stayed 2 nights in May 2022

10/10 Excellent

PETER

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2022