Bad then good:
The rooftop restaurant food is terrible. Just don’t even try, all of it was mediocre at best in regards to the amazing food Bali has to offer. The coffee machine in the room was funky and wouldn’t work right, the sliding doors got jammed and sometimes wouldn’t move to close off the bathroom. The bathroom didn’t have proper ventilation to remove the hot steam efficiently. The staff only provide two bottles of water until you ask for more.
The good: the staff are amazing! So friendly, sweet and helpful. They are very understanding and very accommodating. The facilities are clean, great lobby, super fast elevators and cars-security protected floors feel great. The view from the top is fantastic and it’s centrally located. Very comfy beds and useful universal plug-ins. Even though the rooftop is loud, we couldn’t hear anything from our rooms. Overall, decent but this is a 3-star hotel, not a 4-star.
TRAFFIC in this area is the WORST!