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Reviews of Hotel COZi · Oasis

4 out of 5
Hotel COZi · Oasis
443 Castle Peak Road, Kwai Chung, Kwai Chung

Reviews

8.0

Very good

Rating 10 - Excellent. 112 out of 365 reviews" "
Rating 8 - Good. 176 out of 365 reviews" "
Rating 6 - Okay. 49 out of 365 reviews" "
Rating 4 - Poor. 16 out of 365 reviews" "
Rating 2 - Terrible. 12 out of 365 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Leanne

Stayed 4 nights in Apr 2023

6/10 Okay

Ming Chun

Travelled with partner
Too many guided tours from mainland. Too noisy at the lobby and poor conditions
Stayed 5 nights in Mar 2023

10/10 Excellent

TING

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Hung Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Hotel COZi‧Oasis on 23 Dec,2021
尊敬的顧客: 感謝您入住悦品酒店‧荃灣，並衷心答謝您對我們的讚賞。我們很高興能為您提供愉悦舒適的體驗，期待不久將來，再次歡迎您的光臨。 助理總經理 黃燦輝 謹啟

10/10 Excellent

KA FAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Hotel COZi‧Oasis on 26 Oct,2021
Dear Valued Guest, This is our honor to serve you during your stay and know that you are satisfy with our overall performance. We are looking forward to welcome you again. Yours sincerely, Patrick Wong Assistant General Manager

8/10 Good

King him

Liked: Cleanliness, staff & service, room comfort
Stayed 14 nights in Oct 2021
Response from Hotel COZi‧Oasis on 26 Oct,2021
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Patrick Wong Assistant General Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from 悦品酒店‧荃灣 on 10 Sept,2021
非常感謝您入住悦品酒店‧荃灣,亦很高興能獲得您一個高分的點評。我們一定不斷完善設施與服務，力求成為客人摯愛的傑出酒店。期待您的再次光臨。 助理總經理 黃燦輝 謹啟

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The room’s soundproofing materials is not good enough , i can clearly listen the voice from the person who accommodates next to my room
Stayed 1 night in Jul 2021

10/10 Excellent

Leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021
Response from 悦品酒店‧荃灣 on 29 Mar,2021
尊敬的客人: 您好，非常感謝閣下選擇入住悦品酒店‧荃灣並分享此入住體驗。很高興得知閣下對酒店整體服務感到稱心滿意。我們衷心期望能於不久的將來再次為您服務。 助理總經理 黃燦輝 謹啟

10/10 Excellent

Tsz Fung

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2020
Response from Mr. Henry Tse- General Manager on 15 Jan,2021
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Henry Tse General Manager

10/10 Excellent

Mr.W, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel with warm staff members. I will cone and stay again.
Stayed 1 night in Aug 2020
Response from Mr. Henry Tse- General Manager on 4 Sept,2020
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future. Yours sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Mr. Henry Tse- General Manager on 24 Jul,2020
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future. Yours sincerely,

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Mr. Henry Tse- General Manager on 24 Jul,2020
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future. Yours sincerely,

2/10 Terrible

Harsh

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Horrible Customer Service
Worst customer service. The hotel, the room is generally nice but the customer service omg... Horrible. From checking in, to ask for a taxi when i was checking out...there was no help. Would not live in Cozi ever again and wont recommend it to my friends as a hotel for staycations
Stayed 1 night in Jun 2020
Response from Mr. Henry Tse- General Manager on 24 Jul,2020
Dear Valued Guest, Thank you very much for taking the time to share your thoughts with us. We are genuinely sorry about the things that were not up to expectations during your stay with us. It is great motivation for us to strive for betterment through constructive comments. We will review with respective departments immediately and make improvement wherever appropriate. Please accept our sincere appreciation for your kind feedback again and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely,

8/10 Good

Harsh

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Horrible Customer Service
The hotel was great in general. However the customer service was horrible. From checking in, to checking out and asking for taxi...There was no sense of customer service. Safe to say, will not be recommending Cozi Hotel to any of my friends for a staycation. If you are reading this and looking for a staycation, check out l'hotel south
Stayed 1 night in Jun 2020
Response from Mr. Henry Tse- General Manager on 24 Jul,2020
Dear Valued Guest, Thank you very much for taking the time to share your thoughts with us. We are genuinely sorry about the things that were not up to expectations during your stay with us. It is great motivation for us to strive for betterment through constructive comments. We will review with respective departments immediately and make improvement wherever appropriate. Please accept our sincere appreciation for your kind feedback again and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely,

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
i asked for higher floor , and they gave me 3/F
Stayed 1 night in Jun 2020
Response from Mr. Henry Tse- General Manager on 24 Jul,2020
Dear Valued Guest, Thank you very much for taking the time to share your thoughts with us. We are genuinely sorry about the things that were not up to expectations during your stay with us. It is great motivation for us to strive for betterment through constructive comments. We will review with respective departments immediately and make improvement wherever appropriate. Please accept our sincere appreciation for your kind feedback again and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely,

10/10 Excellent

Charlie, Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay. Very clean and spacious ! Worth it :)
Stayed 1 night in May 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean and tidy. Location not yer good but quiet
Stayed 1 night in Nov 2019
Response from Mr. Henry Tse- General Manager on 24 Apr,2020
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future. Yours sincerely,

10/10 Excellent

Ngar Sze Cici

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and Clean Room
my room is so big and clean, it looks more beautiful than the pictures, and the bathroom is big too !! The bed is also comfortable. I requested a small table and they brought it to me in a short time, very very good service !!!
Stayed 1 night in Jan 2020
Response from Mr. Henry Tse- General Manager on 14 Feb,2020
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future. Yours sincerely,

8/10 Good

Kris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to quite a few restaurants and food stores. It’s quiet because of the location. Everything seemed quite lovely. The shuttle coach service was excellent to Kwai Fong. A worth staying one
Stayed 25 nights in Dec 2019
Response from Mr. Henry Tse- General Manager on 31 Jan,2020
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future. Yours sincerely,

10/10 Excellent

Calvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A long walk to the MTR and harder to find in the dark if one is myopic .
Stayed 2 nights in Oct 2019
Response from Mr. Henry Tse- General Manager on 16 Jan,2020
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future. Yours sincerely,

8/10 Good

Hau Yi

Stayed 1 night in Jan 2020

8/10 Good

MEI YIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
air conditioning
Everything was great except the aircon which was exceptionally cold during the cold weather. Better controls on the room temperature for individual guest rooms would be much appreciated...
Stayed 6 nights in Dec 2019
Response from Mr. Henry Tse- General Manager on 10 Jan,2020
Dear Valued Guest, Thank you very much for taking the time to share your thoughts with us. We are genuinely sorry about the things that were not up to expectations during your stay with us. It is great motivation for us to strive for betterment through constructive comments. We will review with respective departments immediately and make improvement wherever appropriate. Please accept our sincere appreciation for your kind feedback again and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely,

6/10 Okay

Ngar Yin

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2019
Response from Mr. Henry Tse- General Manager on 10 Jan,2020
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to both your compliments and comments. It is motivation for us to strive for betterment through constructive comments. The areas that you kindly highlighted have been taken into consideration and we will spare no efforts in enhancing stay experiences. Please accept our sincere appreciation for your kind feedback and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely,

10/10 Excellent

Yuk Har

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Mr. Henry Tse- General Manager on 10 Jan,2020
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future. Yours sincerely,

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and comfortable
We really enjoyed our stay at Cozi. The hotel is very nice and comfortable and the breakfast buffet has plenty of things to choose from. The room is quite small and the mattress is firm but since we only used the room to sleep, it was perfect for us!
Stayed 1 night in Dec 2019
Response from Mr. Henry Tse- General Manager on 31 Dec,2019
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future. Yours sincerely,

8/10 Good

K

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was getting a fairly discounted rate, and maybe that's why no bottled water, tissue box and hand wash soap were given. The room itself was spacious and in good condition though.
Stayed 1 night in Dec 2019
Response from Mr. Henry Tse- General Manager on 31 Dec,2019
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to both your compliments and comments. It is motivation for us to strive for betterment through constructive comments. The areas that you kindly highlighted have been taken into consideration and we will spare no efforts in enhancing stay experiences. Please accept our sincere appreciation for your kind feedback and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is a bit far but overall is good shuttle bus time schedule can be adjusted
Stayed 1 night in Dec 2019
Response from Mr. Henry Tse- General Manager on 31 Dec,2019
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to both your compliments and comments. It is motivation for us to strive for betterment through constructive comments. The areas that you kindly highlighted have been taken into consideration and we will spare no efforts in enhancing stay experiences. Please accept our sincere appreciation for your kind feedback and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely,

8/10 Good

HO YEE DOROTHY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Mr. Henry Tse- General Manager on 20 Dec,2019
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to both your compliments and comments. It is motivation for us to strive for betterment through constructive comments. The areas that you kindly highlighted have been taken into consideration and we will spare no efforts in enhancing stay experiences. Please accept our sincere appreciation for your kind feedback and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Henry Tse General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Mr. Henry Tse- General Manager on 20 Dec,2019
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to both your compliments and comments. It is motivation for us to strive for betterment through constructive comments. The areas that you kindly highlighted have been taken into consideration and we will spare no efforts in enhancing stay experiences. Please accept our sincere appreciation for your kind feedback and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Henry Tse General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel closer to Airport . Couldn’t get to lunch, fully booked
Stayed 2 nights in Dec 2019
Response from Mr. Henry Tse- General Manager on 20 Dec,2019
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to both your compliments and comments. It is motivation for us to strive for betterment through constructive comments. The areas that you kindly highlighted have been taken into consideration and we will spare no efforts in enhancing stay experiences. Please accept our sincere appreciation for your kind feedback and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Henry Tse General Manager

10/10 Excellent

NG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything perfect regardless of its inconvenience due to accessibility... yet their shuttle bus solves this issue
Stayed 1 night in Dec 2019
Response from Mr. Henry Tse- General Manager on 20 Dec,2019
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to both your compliments and comments. It is motivation for us to strive for betterment through constructive comments. The areas that you kindly highlighted have been taken into consideration and we will spare no efforts in enhancing stay experiences. Please accept our sincere appreciation for your kind feedback and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Henry Tse General Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please stop using single use plastic bottles for shampoo and conditioner! In the end we had more than 10 tiny plastic bottles in our bathroom, even though we brought our own shampoo. Please use more sustainable solutions, like shampoo and soap dispensers. Thanks
Stayed 2 nights in Nov 2019
Response from Mr. Henry Tse- General Manager on 6 Dec,2019
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future.

8/10 Good

Pui Un

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Nov 2019
Response from Mr. Henry Tse- General Manager on 20 Dec,2019
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to both your compliments and comments. It is motivation for us to strive for betterment through constructive comments. The areas that you kindly highlighted have been taken into consideration and we will spare no efforts in enhancing stay experiences. Please accept our sincere appreciation for your kind feedback and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Henry Tse General Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean Room is big But location a litte bit far
Stayed 1 night in Nov 2019
Response from Mr. Henry Tse- General Manager on 29 Nov,2019
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future.

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019
Response from Mr. Henry Tse- General Manager on 15 Nov,2019
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future. Yours sincerely,

8/10 Good

HIN LUN JONATHAN

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Nice room, bad bed. long waiting
room decoration was amazing and modern especially the bathroom and the room entrance. however, the bed was not clean enough, there were some hair on the bed. The check out procedure was so bad, need to wait in the long queue (20 minutes) even i have no any consuming in the room and paid the deposit by credit card. It will be better if it does the express check out with credit card payment.
Stayed 1 night in Nov 2019
Response from Mr. Henry Tse- General Manager on 12 Nov,2019
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to both your compliments and comments. It is motivation for us to strive for betterment through constructive comments. The areas that you kindly highlighted have been taken into consideration and we will spare no efforts in enhancing stay experiences. Please accept our sincere appreciation for your kind feedback and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely,

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019
Response from Mr. Henry Tse- General Manager on 15 Nov,2019
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future. Yours sincerely,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and reasonably priced. However a little bit remote
Stayed 1 night in Oct 2019
Response from Mr. Henry Tse- General Manager on 4 Nov,2019
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future.

2/10 Terrible

Verified traveller

Disliked: Staff & service
Hotel didn't have my booking when I was arrived at the hotel. I have been waiting for more then an hour to finalize
Stayed 1 night in Oct 2019
Response from Mr. Henry Tse- General Manager on 29 Nov,2019
Dear Valued Guest, Thank you very much for taking the time to share your thoughts with us. We are genuinely sorry about the things that were not up to expectations during your stay with us. It is great motivation for us to strive for betterment through constructive comments. We will review with respective departments immediately and make improvement wherever appropriate. Please accept our sincere appreciation for your kind feedback again and we look forward to having the pleasure of welcoming you back in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Mr. Henry Tse- General Manager on 9 Oct,2019
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Henry Tse General Manager

10/10 Excellent

BN, Hong kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and friendly. Room is new and clean.
Stayed 6 nights in Sep 2019
Response from Mr. Henry Tse- General Manager on 9 Oct,2019
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Henry Tse General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2019
Response from Mr. Henry Tse- General Manager on 9 Oct,2019
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Henry Tse General Manager

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Mr. Henry Tse- General Manager on 9 Oct,2019
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future.

8/10 Good

Kian T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
This hotel is quite newly renovated. If you know the bus route to go around there is a bus stop right in front of the hotel. Otherwise the hotel also provides a schedule shuttle service to local area but not too many details.
Stayed 2 nights in Aug 2019
Response from Mr. Henry Tse- General Manager on 9 Oct,2019
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Mr. Henry Tse- General Manager on 9 Oct,2019
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future.

8/10 Good

Pok Yam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Mr. Henry Tse- General Manager on 12 Aug,2019
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Hotel itself is very good. Staff was doing the minimum required.
Stayed 1 night in Jul 2019
Response from Mr. Henry Tse- General Manager on 12 Aug,2019
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2019
Response from Mr. Henry Tse- General Manager on 24 Jul,2019
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future.

10/10 Excellent

K, Seoul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean but location is not convenient a little bit. This hotel operates shuttle buses for two or three locations.
Stayed 3 nights in Jul 2019
Response from Mr. Henry Tse- General Manager on 19 Jul,2019
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future. Yours sincerely,