View from property

Reviews of Best Motel Lakeland

2 out of 5
Best Motel Lakeland
601 East Memorial Blvd, Lakeland, FL

Reviews

5.6
Rating 10 - Excellent. 105 out of 359 reviews" "
Rating 8 - Good. 29 out of 359 reviews" "
Rating 6 - Okay. 38 out of 359 reviews" "
Rating 4 - Poor. 63 out of 359 reviews" "
Rating 2 - Terrible. 124 out of 359 reviews" "

5.6/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Damien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable
Stayed 1 night in Apr 2024
Response from cjw on 26 Apr,2024
Thank you for staying at Best Motel, we appreciate your business. Have a great day!

10/10 Excellent

Damien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Apr 2024
Response from cjw on 26 Apr,2024
Thank you for sharing this positive review. We appreciate our location here in Lakeland just as muchas you do. We hope you’ll stop by again soon when you’re in the neighborhood.

10/10 Excellent

Damien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the convenience
Stayed 1 night in Apr 2024
Response from cjw on 26 Apr,2024
Thank you for taking the time to share this review, We appreciate your business. Have a great day!

10/10 Excellent

Yoli

Travelled with family and small children
Liked: Staff & service, amenities
Staff it’s great,,. Front dest people amazing!
Stayed 1 night in Apr 2024
Response from cjw on 24 Apr,2024
Thank you for positive review, we do our best to try and provide a positive and enjoyable experience for our guests and seeing high marks and praise like this is always encouraging, thank you! We will share this with the rest of the team.

2/10 Terrible

Niki

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Felt unsafe, didn't look anything like the photos, the front desk lady was rude on the phone.
Stayed 2 nights in Apr 2024
Response from cjw on 24 Apr,2024
Thank you for taking the time to share your experience we value all reviews including the ones with low scores. We take these seriously and direct them to the appropriate departments with a goal of always trying to improve. We genuinely strive to provide consistent quality customer service and disappointed you had a bad experience. We understand you had to cancel your reservation and hope in the future you give us an opportunity to show you our hospitality.

10/10 Excellent

Yoli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from cjw on 24 Apr,2024
Thank you for staying at Best Motel and for the 5 out of 5 we appreciate your business, have a great day!!!

4/10 Poor

Shane, Battle Creek

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Said there was a pool but it was closed. Loud music from cars two nights in a row. Guy yelling at woman in the middle of the night. Wallpaper falling off in pieces. Window rattled till I stuffed a tissue in it. Too many other issues to list. It was one of the least expensive at the time though. The staff was very polite. The property needs a major overhaul in about every area.
Stayed 5 nights in Apr 2024
Response from cjw on 17 Apr,2024
Thank you for taking the time to write a review, this will be shared with the appropriate departments. We appreciate your comments and regret to hear thatyou were disappointed with the value of our service. We aim to provide all of our guests with a high-quality experience, and we hope to see you again in the near future.

2/10 Terrible

sean

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This motel was more of Homeless shelter. Lots of people living there because it’s so cheap. The pool does not work rooms are disgusting.
Stayed 2 nights in Apr 2024
Response from cjw on 17 Apr,2024
We appreciate you taking the time to give your review. We do offer weekly rates available to our guests with limited availability and strive to provide a safe & comfortable stay for all our guests. Our rates are competitive with the area and we feel offer a good value and hope you give us another opportunity in the future. The pool is in its final stages of renovations and we are excited with all the positive improvements this property is going thru.

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Apr 2024
Response from cjw on 17 Apr,2024
Thank you for sharing a review of your recent experience. Our team here at Best Motel iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.

2/10 Terrible

Josh

Disliked: Cleanliness, amenities
Negative stars. Shower was inoperable, place was nasty.
Stayed 2 nights in Apr 2024
Response from cjw on 17 Apr,2024
Thank you for taking the time to provide valuable feedback about our service. Weapologize that your experience was less than ideal, and we hope you‘ll give us another chance toprove ourselves.

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Apr 2024
Response from cjw on 14 Apr,2024
We are glad to hear that you had a comfortable stay. Thank you for taking the time to share your review. We appreciate your business.

4/10 Poor

joel bekenson, spring valley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It's depend on what you are looking for but fine except a top notch place it's not the right option can always be the call for an emergency night landing.
Stayed 1 night in Apr 2024
Response from cjw on 17 Apr,2024
Thank you for choosing us at Best Motel. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to in the near future.

10/10 Excellent

Tarcio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most comfortable hotels I've seen around the area kid you not
Stayed 1 night in Apr 2024
Response from cjw on 11 Apr,2024
Thank you for kind words, we work hard to provide a comfortable stay for all our guests and is always encouraging when we hear back from our guests in such a positive manner. This will be shared with the team. We appreciate your business, have a great day!

10/10 Excellent

Onaishai

Liked: Cleanliness
Good
Stayed 1 night in Apr 2024
Response from Cjw on 7 Apr,2024
Thank you for staying at Best Motel, we appreciate your business.

8/10 Good

Wilmarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 3 nights in Mar 2024
Response from Cjw on 5 Apr,2024
Thank you for taking the time in giving your review. We appreciate your business, have a great day!

8/10 Good

Self

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs a renovation bad
Stayed 1 night in Apr 2024
Response from cjw on 5 Apr,2024
Thank you for staying at Best Motel and taking the time to give this review. Renovations & projects are in progress and we are excited with all the positive feedback we are getting from our new & repeat guests. We appreciate your business and hope to see you again soon in the future. Safe travels and have a great day!

10/10 Excellent

Darvis René

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like
Stayed 1 night in Mar 2024
Response from cjw on 12 Apr,2024
Thank you for staying at Best Motel, we are glad you had an enjoyable stay. We look forward to future visits. Have a great day and safe travels.

6/10 Okay

Rico

Liked: Staff & service
Disliked: Cleanliness
Transients hookers drug users not allowed on property!!! What's the point of getting a room in this location?
Stayed 1 night in Mar 2024
Response from cjw on 18 Apr,2024
We value our customers’ feedback, but this does not appear to be a legitimate review from a verifiedaccount. We have reported this review to Expedia.com for further investigation.

4/10 Poor

Christine

Disliked: Cleanliness, property conditions & facilities
My motel room was all patchwork. It was actually one of those places you might stay in if you had no or else to go in the whole wide world. The bathroom was atrocious. It was terribly noisy. It was just downright gross.
Stayed 1 night in Mar 2024
Response from cjw on 27 Mar,2024
We are disappointed you didn't have a positive stay and apologize it wasn't up to your expectations. We are under new management and working quickly on updates and improvements needed. We strive to provide a comfortable stay for all our guests so when noise complaints or issues are brought to our attention we work quickly to resolve them. Thank you for sharing your experience and we hope in the future you give us another opportunity. Safe travels and thank you for staying at Best Motel

10/10 Excellent

Kyle

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from cjw on 27 Mar,2024
Thank you for the high marks we are glad you enjoyed your stay. Safe travels and have a great day!

10/10 Excellent

Cheryl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kidness!
Stayed 1 night in Mar 2024
Response from cjw on 13 Mar,2024
Thank you for staying at Best Motel, we appreciate you taking the time to share your review. Have a great day!

6/10 Okay

chris

Stayed 1 night in Mar 2024
Response from cjw on 27 Mar,2024
Thank you for staying at Best Motel, we appreciate your business.

10/10 Excellent

Rickie, Lakeland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from cjw on 1 Mar,2024
Thank you again for the high marks, we appreciate your repeat business. This will be shared with the rest of the team, including housekeeping. Have a great day!!!

10/10 Excellent

Rickie, Lakeland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area and polite host
Stayed 1 night in Jan 2024
Response from cjw on 29 Feb,2024
Thank you for staying at Best Motel, we look forward to your next visit. Have a great day!

10/10 Excellent

Rickie, Lakeland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely home style stay lovely
Stayed 2 nights in Feb 2024
Response from cjw on 29 Feb,2024
We appreciate your business and glad you are enjoying your stay. Have a great day!

10/10 Excellent

Rickie, Lakeland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffing is great the energy,the wellness of things and how close and surroundes my shopping centers.i will recommend everyone to this motel
Stayed 1 night in Feb 2024
Response from cjw on 29 Feb,2024
We are happy you are enjoying your stay, thank you for the high marks. This review will be shared with the rest of the team. Thank you again and have a great day.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was great, nice and clean and lots of room, but it did show some age and wear. However they told us they are upgrading but had not done our room yet.
Stayed 1 night in Feb 2024
Response from cjw on 19 Feb,2024
Thank you for taking the time to share a little bit about your stay and room. We are glad you enjoyed your stay and appreciate your business. Have a great day!

10/10 Excellent

Misty

Liked: Staff & service
Thumbs up..
Stayed 1 night in Jan 2024
Response from cjw on 7 Feb,2024
Thank you for the high marks, we appreciate your business. Have a great day!

6/10 Okay

mary

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was exceptional, the the room was clean. The property should be priced under $100 a night as it needed some major attention. Code violations with uncovered electric plates and electrical equipment. Rusty toilet paper holder, mop board not attached or missing. Property has potential, but inexpensive updates would help appeal. Price, first importance, marquee with letters, no words...all rooms under 100! Plants in lobby would make better first impression, details, details details. Room overpriced!
Stayed 2 nights in Jan 2024
Response from cjw on 7 Feb,2024
Thank you sharing your experience while staying here. We appreciate the time you took in your review and will be sharing this with the appropriate departments. Alot of positive changes / improvements taking place under our new management. We are hoping to see you again and appreciate your business. Have a great day!

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice motel on a budget. Nice owner.
Stayed 1 night in Jan 2024
Response from cjw on 1 Feb,2024
We are glad you enjoyed your stay and appreciate the high marks. Thank you for staying at Best Motel. Have a great day!

8/10 Good

Erik

Liked: Staff & service
Stayed 6 nights in Jan 2024
Response from cjw on 21 Jan,2024
I'm so glad you enjoyed your stay. It is wonderful to know that you found our rooms comfortable and our associates friendly. Your review and recommendation are welcomed and appreciated. Thank you for staying with us.

2/10 Terrible

Patricia, Altamonte Springs

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from cjw on 24 Jan,2024
Thank you for taking the time to share your review. We are striving to make sure all our guests have a positive experience and enjoyable stay at Best Motel. We are excited with all the positive changes as when we see the high scores but also reminded the low ones indicate there is always more we can do. Thank you for staying at Best Motel and we apologize you didn't have the best experience here.

10/10 Excellent

Mark, Brandon

Travelled with pets
Liked: Amenities
5 *
Stayed 1 night in Jan 2024
Response from cjw on 11 Jan,2024
Thank you for the high marks and staying at Best Motel. We appreciate your business and look forward to your next stay. Have a great day!

2/10 Terrible

Diamonte

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from cjw on 30 Dec,2023
First, thank you for Staying at Best Motel. We strive to provide a comfortable stay for all our guests and disappointed when we don't meet those expectations. We appreciate these reviews and when there are specific issues we work quickly to resolve them and share with the appropriate departments.

10/10 Excellent

Garren

Stayed 2 nights in Dec 2023
Response from cjw on 17 Jan,2024
Thank you for staying at Best Motel, we appreciate your business. Have a great day!

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from cjw on 16 Dec,2023
Thank you for staying at Best Motel, have a great day.

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Nov 2023
Response from cjw on 8 Nov,2023
Thank you for the high marks and staying at Best motel. We appreciate your business, have a great day!

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Roof Over any Head-Nothing More
Rundown. Did not use the shower as there was a huge hole in the wall just above the shower head. Towels did not appear clean. There were several holes in the wall throughout the room. Missing piece to add lock secondary lock in front door. AC kept making a banging sound all night.
Stayed 1 night in Oct 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff
Stayed 2 nights in Oct 2023
Response from cjw on 18 Oct,2023
Thank you for the positive review, we genuinely strive to provide exceptional service and a comfortable stay for all our guests. Thank you for staying at Best Motel.

2/10 Terrible

Heather

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm sure this is a property where people live in transition, I had extension cords running from my room under a locked door to the room next to me. The furniture is very old and dirty. The room smelled musty and there was no security lock on the inside of the door. Was told the pool was not in use due to an investigation of some sort. Paint was chipping off the walls and the toilet ran all night
Stayed 1 night in Oct 2023

2/10 Terrible

Swanka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good place to stay. I only stayed here bc they were the cheapest but now I'm okay ng a cheaper price for a more spacious room in a better hotel.
Stayed 1 night in Jul 2023

2/10 Terrible

Swanka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good place to stay
Stayed 1 night in Jul 2023

2/10 Terrible

Swanka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good place to stay.
Stayed 1 night in Jul 2023

2/10 Terrible

Swanka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good place to stay.
Stayed 1 night in Jul 2023

2/10 Terrible

Swanka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good place to stay at all.
Stayed 1 night in Jul 2023

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Sep 2023
Response from cjw on 28 Sept,2023
Thank you for staying at Best Motel we appreciate your business

10/10 Excellent

Metro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from cjw on 28 Sept,2023
Thank you for the high marks, we are glad you enjoyed your stay. Have great day!

10/10 Excellent

Megan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place gets five stars from me the staff is so friendly and curteous. Rooms are clean and spacious. Shopping and restaurants are within walking distance. And they are the cheapest in town you can't beat that. I will most definitely be staying here next time I'm in town.
Stayed 1 night in Sep 2023
Response from cjw on 24 Sept,2023
We really appreciate you taking the time to share your experience here at Best Motel. We work hard to provide an enjoyable stay for all our guests. Thank you so much for the kind words we will be sharing this with the rest of the Team. Have a great day!

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would not recommend this hotel staff was rude the first room we got had ants coming out the faucet on the tub when we told management he didn’t believe us and went to the room to check then he moved us to another room only to see cockroaches in the bathroom in the middle of the night never again worst ever
Stayed 1 night in Sep 2023
Response from cjw on 20 Sept,2023
We strive to provide excellent customer service and when issues are brought to our attention we work quickly to resolve them. Thank you for taking the time to share your experience we genuinely appreciate your feedback and this will be forwarded to the appropriate departments. Thank you for staying at Best Motel and we hope in the future you give us another opportunity.

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again and would recommend to family and friends.
Stayed 1 night in Sep 2023
Response from cjw on 16 Sept,2023
Thank you for staying at Best Motel, we look forward to future visits. Have a great day!