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Reviews of HIG Homestay Apartment

3 out of 5
HIG Homestay Apartment
Lot 1852, Jalan Penarak, Kuah, Langkawi, Kedah

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 29 reviews" "
Rating 8 - Good. 14 out of 29 reviews" "
Rating 6 - Okay. 3 out of 29 reviews" "
Rating 4 - Poor. 3 out of 29 reviews" "
Rating 2 - Terrible. 2 out of 29 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

SHAZIA, Reading

Travelled with family and small children
Liked: Cleanliness, amenities
We like the location, which was reasonably central for us. I want to say the staff was absolutely amazing. Their hospitality was next to none. There was ample parking. The property is dated Ave requires renovations, however it was OK. I would stay here again.
Stayed 2 nights in Dec 2023
Response from Rozanna on 21 Feb,2024
Thank you for you response. We will make sure to serve a good service to customers.

6/10 Okay

HOCK BENG, LADSON

Travelled with family
Liked: Amenities
Disliked: Cleanliness
It would be better if the floor could be mopped clean before hand over to customer
Stayed 3 nights in Nov 2023

10/10 Excellent

LOGANATHAN, BUTTERWORTH

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
ALL GOOD. ... just a small request, adjust the water pressure in the master bed room, as it is very slow and couldn't use it, and we managed to use the common wash room.
Stayed 2 nights in Nov 2023
Response from Sales & Marketing Team on 20 Nov,2023
Hi. Thanks for having a good stay with us. We appreciated each comment from our guest. Thus, we will take action towards the highlighted issue.

10/10 Excellent

Zainab

Stayed 2 nights in Feb 2022

6/10 Okay

KAZILAH ABDUL

Travelled with family
Liked: Cleanliness
Aircond was not cold for bedroom 1 & 2. Need servicing.
Stayed 3 nights in Feb 2022

10/10 Excellent

Abd Raub

Travelled with family
Liked: Cleanliness, room comfort
excellent
Very convenient and clean
Stayed 3 nights in Jan 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Good space for big family
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Travelled with family
comfortable
Stayed 1 night in Oct 2019
Response from kazali on 20 Feb,2020
Hi, Thank you for staying with us

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities
easy access to good food and shopping areas.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from azian on 19 Jul,2019
Thank you for staying with us.

10/10 Excellent

WAN, PUTRAJAYA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STRATEGIC LOCATED
Stayed 2 nights in Apr 2019
Response from kazali on 29 May,2019
Hi Wan Thank you for your compliments

10/10 Excellent

Jamaliah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for family trip
Very convenient location for shopping and eating out. Kuah jetty, Eagle square, kuah town are very near. Ideal for family trip.
Stayed 2 nights in Dec 2018
Response from kazali on 1 Jan,2019
Hi Jamaliah, Thank you for your compliments

8/10 Good

Wak, Johor Bahru

Travelled with family and small children
Liked: Cleanliness, amenities
Apartment with 3 rooms suite family vacation.
Stayed 2 nights in Nov 2018
Response from Reservation on 18 Nov,2018
thank you and see you again

8/10 Good

zu, kuala lumpur

Liked: Staff & service, property conditions & facilities
a pleasing stay, the location very convinient. the hotel should improve the amenities, add microwave, washing machine.
Stayed 3 nights in Oct 2018
Response from kazali on 16 Oct,2018
Hi Zu, Thank you for your compliments

2/10 Terrible

Verified traveller

Stayed 2 nights in Sep 2018
Response from kazali on 16 Oct,2018
Hi, Thank you for staying with us

8/10 Good

Norhayati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maybe the apartment should have washing machine, peralatan masakan... at least we can cook/panaskan makanan... but overall semuanya ok.
Stayed 2 nights in Aug 2018
Response from kazali on 24 Aug,2018
Assalamualaikum Norhayati, Your comments would be taken into consideration deeply and thank you for your compliments

2/10 Terrible

dyana, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
Need more improvement. The apartment not clean. Smell bad, got cockroach. No housekeeping.

8/10 Good

MOHD

Liked: Cleanliness, room comfort
Convenient and clean hotel
For those who are looking for practical and economical room to stay this is the right place for you. The room can accomodate a big number of family member. The area is also close to many favourite tourist spots.

6/10 Okay

nadia, my

Nice hotel near with main attractions
Comfortable room. All facilities provided. Near with food court and shop to buy chocolate

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old apartment with no maintenance, broken shower. Suggesting to hv full renovation and maintaining from there for HIG. This area was part of Condo Istana area which was old abandoned once.

4/10 Poor

David, Klang

Disliked: Property conditions & facilities
Disappointing for me
It's is confuse when the HIG Apartment actually is beside the HIG Hotel which is name Kondo Istana before. So the facility is quite old and the room overall just over the boundary

8/10 Good

NORA

Liked: Cleanliness, staff & service, room comfort
Convenient of Concept homestay apartment with the private pool

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The HIG Kondo
When we first arrived at the kondo, the first impression as if the kondo is an abandoned property. Nobody at the ground floor to assist when we have query about the parking. Most of the offices at the gound floor were empty and look like it was a store room. The furnitures in the kondo are very old, not well maintained. The kondo also was not properly cleaned. The water pressure is very low and one of the bathroom had a very dirty bathtub. The only good thing about this kondo it was spacious and very near to the eating & shopping outlets

8/10 Good

Aza Hanafie, KL

Liked: Cleanliness, staff & service, room comfort
Comfortable for family vacation
Clean and comfortable for family Walking distance to HIG Complex No utensil and pan for simple cook even fork and spoon

10/10 Excellent

ROSMADI

Stayed 2 nights in Sep 2023

8/10 Good

Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Kazali on 24 Jun,2018
Hi Ming, Thank you for staying woth us

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable,à recommander.
Appart-Hotel agréable,propre,bien situé,bon rapport qualité/prix,bon accueil,personnel courtois et accueillant.On a passé seulement une nuitée,en famille,qu'on a bien aimée.A recommander
Stayed 1 night in Jul 2017

10/10 Excellent

Salahuddin Adri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Akses mudah ke tempat membeli belah.
Khidmat pelanggan yang amat baik dan mesra.