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Would highly recommend this property. Was outstanding experience.
Staff are warm, friendly and helpful.
Regular transport to the parks and train station.
The hotel is nice, but small.
There are no convenience stores, so you are stuck if you need anything other than water. The restaurants are good and were not very full, but thats the only option for any food.
Transport to park was good.
The breakfast in enchanted garden was a dissapointment, as you only see Mickey and pluto, who you can meet in the hotel lobby anyways, for the price we were expecting more.
Love the frozen kingdom suite. Exclusive perks for getting the suite. Free access to kingdom club lounge and character meet up sessions. Rooms are clean and well decorated. Staff are extremely friendly and approachable. Many activities in the hotel to join for Disney fans.
We had a fantastic stay at the Disneyland Hotel. The staff are very friendly and attentive, hotel is close to the park and there were lots of little details that made this stay extra special. We would not hesitate to stay again
Kristy
Stayed 2 nights in Jan 2024
6/10 Okay
Luanna
Travelled with family
15 Jan,2024
Liked: Cleanliness, staff & service
family holiday with adult children
This was our first holiday here. Shuttle bus from hotel to the park works with short 15mins wait each way. Restaurant staff at Walt’s Cafe were accommodating for dinner with our late arrival near closing time & Crystal Chinese were helpful with food allergies. Enchanted Garden buffet had an extensive selection though very expensive. Good size bright lounge foyer area. Poor quality sheets were rough texture to sleep on & room would benefit from a refresh.
Luanna
Stayed 2 nights in Jan 2024
8/10 Good
Pui Yan Jeanie
15 Jan,2024
Pui Yan Jeanie
Stayed 1 night in Jan 2024
6/10 Okay
Donna
13 Jan,2024
Liked: Cleanliness, staff & service
Donna
Stayed 1 night in Jan 2024
10/10 Excellent
lawrence
9 Jan,2024
lawrence
Stayed 2 nights in Jan 2024
2/10 Terrible
John
Travelled with family
5 Jan,2024
Disliked: Property conditions & facilities
It was not a good experience
Very bad exprience. Too croweded with minimum to no service at all. Really below the expectations and the hypes. Probably would never visit the Hong Kong Disneyland.
Kingdom suites double beds on the small side uncomfortable, excellent amenities which included tiny robes and slippers and location to Disneyland resort. Access to the club room food was average they need to swap or rotate food choices more often.
A very pleasant experience staying at the hotel. Service was good, staff was helpful, accommodating and attentive which made the overall experience very enjoyable. Definitely will stay at Hongkong Disneyland Hotel again if visiting Disneyland HongKong.
Leroy
Stayed 3 nights in Dec 2023
2/10 Terrible
Jamie
Travelled with family and small children
27 Dec,2023
So expensive for food. Also Hotel very cold - aircon made it uncomfortable and I needed to wear a scarf indoors!
Great gym facilities, indoor and outdoor pool, by the sea, shuttle to Disney MTR, fun activities such as mini golf area, maze activity, mini go kart, tennis courts. Would be great if there is a mini-mart with daily essentials and pharmacy as getting to the nearest mall is not easy.
It’s a nice environment hotel for the family. There are lots of activities in the hotel line up for you and your little ones. It’s a nice place to stay. We will definitely come back here again.
We had bug bites every morning. Told the manager she said that it was bec the area was the outskirts so they could be mosquito bites but we didnt have them only when we woke up the next morning.