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Reviews of Laciaville Resort and Hotel

3.5 out of 5
Laciaville Resort and Hotel
0910 Mahayahay, Bankal, Lapu-Lapu, Cebu

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 25 reviews" "
Rating 8 - Good. 5 out of 25 reviews" "
Rating 6 - Okay. 5 out of 25 reviews" "
Rating 4 - Poor. 6 out of 25 reviews" "
Rating 2 - Terrible. 1 out of 25 reviews" "

7.6/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family run staff were all great. Thanks guys!
Stayed 1 night in Feb 2023

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019

6/10 Okay

Merie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel not so much on the location
Great hotel for family vacation. Location/area isn’t so great. It’s gated. No stores to walk to or walk to anywhere. Somewhat of a slump neighborhood area.
Stayed 2 nights in Jun 2018

2/10 Terrible

anna, San Diego

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
location was completely off the grid
Apartment-hotel in the middle of ghetto neighborhood! God bless the poor! Drivers of cabs are NOT FAMILIAR with this place at all despite having asked five strangers along the way. You will be taken away from the airport vicinity and into a none-tourist area totally away from your comfort zone.. To be fair, Cebu has always been ravaged by cyclones and severe typhons which always leaves the island desomated if your structure is not concrete. My heart goes out to the owners of flimsy houses as year after year their building materials get blown away by calamities as such. Do not book this hotel if you do not want a cultural shock of extreme poverty or trying to catch a flight the next day in a hurry. If you are a person with the heart for compassion for the poor (both man and their animals) it might be worth your while to bear witness to the landscape along the way to the hotel, as you will get a sense of how lucky you are in comparison, and appreciate life more after this trip.
Stayed 1 night in Feb 2018

6/10 Okay

Grace Glory F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Laciaville part I
Villa 3. This is our 2nd stay (not conececutive days) and I should have paid attention to the bill the first time because the snacks and drinks are an additional P800. The living room sofa while looked nice was as hard as a rock. The option to have breakfast cooked and delivered at 7am for nearly P200/plate was a good option.

10/10 Excellent

Annmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern , Clean Apartment.
The apartment was exactly as advertised. It is Extremely clean and the beds are very comfortable. A gated entrance provided extra security. The only downside was that there is no space to lie by the pool . The seating provided around the pool area is hard and uncomfortable so it's not possible to sit there for very long, .yet unfortunately this was the only area where wifi was available..so hopefully this will improve. The staff were fantastic, extremely courteous and helpful . Definitely we would stay there again.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
no house cleaning during our 3 days stay
Stayed 3 nights in Jan 2018

10/10 Excellent

anicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied customers
A little hard to get to but with transportation provided, it makes it easier
Stayed 1 night in Jan 2018

4/10 Poor

Jacqueline

Liked: Staff & service
Disliked: Room comfort
The problem with this place . . .
Water pressure was very weak to none during our 4 days stay there. Had to fill up empty water bottles to be able to at least freshen up a bit. Would have transferred accommodations on the first day but since it was the Ironman weekend, there was hardly anything available. It was very inconvenient without water. On the other hand, their airconditioning was really good and staff were helpful and accommodating.
Stayed 4 nights in Aug 2017

4/10 Poor

Ed, USA

it's ok but..
It's a hotel/resort compound, the only road going to the resort is muddy, car will get stuck if your not lucky. Too far from the shopping and dinning places.
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
2 Story Hotel Room
PROS: - Staff was friendly. They helped us order delivery from McDonalds! - Clean rooms. - Close to the airport. CONS: - We stayed here as an overnight to catch a flight the next day and thought they offered free transportation, but it was only free for pick-ups. - The place is hidden among a tiny alleyway. Our taxi driver didn't know the way and it took awhile to find it. - The room is like a townhouse and has a first floor with living room and kitchen. The stairs are too steep (concerning since I had small kids). The bathrooms and 2 of the bedrooms are tiny (can be a little claustrophobic). OVERALL: This place is ok since we only stayed there a night, but I don't think I would stay any longer.
Stayed 1 night in May 2017

4/10 Poor

CaliGirl, Los Angeles, CA

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Nice but lack of professionalism
Stayed here for 2 nights, I requested long time ago that I want the unit that is close to the pool. I called the day before and was informed that the units that were close to the pool were occupied. Next, when we checked in, the pool was unavailable. First night, no water available in the shower sink etc. Whole stay in the hotel was terrible, NO WATER AT ALL. When I checked out, no one could process my check out papers other than the housekeepers, which gave me the wrong outstanding balance. SMH

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hi Ma'am, thank you for the compliment..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
place is excellent except for location
my family stayed for a night, i want to be closer to the airport since we have an early flight. everyone loves the place and the staff are wonderful. the downside is the location, taxi, grab/uber couldn't find the place right away.

10/10 Excellent

gailhord

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff. Super friendly.
The staff was beyond excellent. Dinah was simply outstanding, and the entire staff was very accommodating and so friendly. Although tricycles for quick transport to nearby areas were not available, the staff ensured a comfortable ride arrived promptly with short notice. This is a great place to stay if you have a large group. The pool was also fun. I definitely recommend this place.
Hi Sir Gailhord, Good day! Thank you very much Sir Gail and to your entire family, in behalf of the Laciaville Resort Hotel we are really appreciated about the feedback from you it's really overwhelmed. We will hope someday when you come back to Philippines you will stay with us again. God Bless you all and thank you a lot. Kind Regards, Dinah Tallo Hotel Supervisor

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
宿泊前日になってから、ホテル側から利用出来ないとメールがあり、交渉のところ、別ホテルに変更され６名１室の予定であったが小さなホテルの３室に分散された。
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
メゾネットタイプホテル
空港からの道のりがだいぶ治安が不安な場所にあり、選ぶホテルを間違えたかと思いましたが、ガードマンが門を管理しており、ホテル自体は安心できました。
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
清潔感や掃除のケアが足りない
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
생각보다 예쁘고 분위기도 있고 좋았어요. 새벽에 닭이 잠을 깨워줘서 시골에 온 느낌도 들었어요.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
청결이나 침실이용하기 편했고 방이 각방 이여서 좋았습니다. 위치가 편의점이나 택시를 부르기에 불편했고, 한국어 가능한 직원이 없어서 불편했습니다만, 번역기로 어느정도 통해서 괜찮았습니다. 위치는 많이불편했습니다.
Stayed 2 nights in Dec 2018

10/10 Excellent

CHIAWEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

4/10 Poor

ritsuko, 福岡県

Disliked: Cleanliness, property conditions & facilities, room comfort
動きにくい場所にあるホテル
初めてのセブだったため、どの辺りに泊まっていいかわからず、空港近くであることと、写真の見た目で決めた。現地の人が住んでる場所の奥にホテルがあるためタクシー意外では移動はできない。また送迎無料となっているが、行きのみ無料で現金で帰りは600ペソかかった。部屋はキッチンが付いているが、臭いがあって使えなかった。
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店不錯，地理位置不好
非常難找到飯店，隱藏在菜市場附近的巷子，巷子轉進去要經過一個很小的路才會看到，光是找飯店就花了半個小時，旁邊是當地的住戶，很多小孩在路邊玩耍開車過去要特別小心，非常親近當地生活的地方。飯店很棒一棟有3間房間很乾淨，很適合多人一起住有家的感覺，飯店人員很親切！到機場大概20分鐘，有付費接駁車
Stayed 1 night in Jan 2018

8/10 Good

yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon pour transit
Séjour de 1 nuit avant de prendre l'avion. L'aéroport se situe à environ 10 minutes en navette gratuite . L'environnement de l'hôtel est moyen. Possibilité de se faire livrer son repas (fast food).
Stayed 1 night in Jul 2017

10/10 Excellent

younghwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗한 리조트
전체적으로 마음에 들었으나 위치가 애매했음