Hotels near Las Caletas Beach

"Beautiful Hotel "

"Was wonderful "

"Gorgeous place! Friendly staff."

"I wanted to take my time before writing this review. My partner and I traveled to Puerto Vallarta specifically to stay at the Xinalani Hotel Retreat—the photos looked stunning. We booked the king suite for its private pool and outdoor shower, aiming for a peaceful, private birthday celebration. We expected some bugs, as the website warns about them, so a dragonfly in our suite wasn’t a big deal. But from check-in, we noticed a foul sewage-like smell in the room. When we brought it up, the afternoon manager dismissed our concern, blaming the ocean or possibly a dead animal—off-putting, to say the least. The odor wasn't constant, but with the open-air design, it returned often. Later, we found the smell came from the path beneath our suite. Other issues included collapsing furniture—one piece even hit me—and a mouse in the suite on checkout day. For a place marketed as a luxury retreat, these issues were unacceptable. What frustrated us most was the management’s tendency to explain away problems instead of resolving them. Despite amazing waitstaff and a great daytime manager on 4/18, the overall experience was disappointing. My rule is: would I go back? Sadly, no. Too many problems, not enough accountability. It’s a hard pass."

"Such a hidden gem. This place is more than a stay. It's an experience. Things to note are that you have to take a small boat to reach the property so pack light. The nature and beach are beautiful. The rooms are comfortable, clean and the perfect blend of shelter and being one with nature. The restaurant on site is superb with quality organic ingredients that create art on a plate. Staff is friendly, approachable and super helpful. Can't wait to come back. "

"Check in was great, wonderful restaurant on the property, the rooms are clean and the views are spectacular "

"The only thing I don’t like is the they don’t have a regular coffee "

"Was perfect for a quiet relaxing getaway "

"Perfect piece of paradise! Will definitely be back!"