Lasso Hotels from S$30

"Our stay at the Swissôtel Quito was a study in contrasts. While the "hardware"—rooms, breakfast, and security—is objectively excellent, operational shortcomings regarding spa management and a lack of concierge transparency impacted the overall value. Highlights: The rooms are superior, featuring high-end beds, a pillow menu, and soft towels. Room service was precise, and the breakfast buffet—with fresh waffles and churros—is a standout. We appreciated the 4:00 AM "grab-and-go" breakfast and the security team personally escorting us to our car for our airport run. The area is very safe, with a convenient supermarket nearby. Areas for Improvement: The indoor pool was consistently occupied by outside fitness classes, making it unavailable for guest leisure. Being redirected to a cold outdoor pool is inconsistent with five-star standards. Furthermore, the concierge lacked professionalism; car prices to the center fluctuated daily with arbitrary excuses. When we provided calm feedback, the reception's response was dismissive. Local recommendations also felt "outsourced" to a quick search engine rather than expert knowledge. Verdict: Fantastic comfort and location, but the third-party prioritization of the spa and the dismissive service at the front desk prevent this from being a truly premium experience."

"Our stay was lovely. The staff were very attentive and polite at all times. The rooms were clean, with a generous size. Great location, a good choice to spend a few nights in Quito."

"The location in the historic heart of Quito is ideal, the decor elegan but not osentaious, the beds comfortable, the fresh cooked breakfast delicious, and the staff gracious, warm and flawlessly professional.This is one of the nicest hotel stays I have ever experienced."

"el personal muy amable, buenas instalaciones y buena ubicacion"

"Just excellent"

"5 Stars"

"This was a great hotel to stay at for a couple of nights. the staff is very helpful. We would definitely stay here again."

"This was our 2nd stay. We only had a few hours as we had an early morning flight. The grounds are stunning, the food delicious, and the staff extremely friendly and helpful. Wonderful stay!"

"Very clean, very nice"