Aerial view

Reviews of Clube do Lago Hotel

4 out of 5
Clube do Lago Hotel
Av. Saboia 1017, Cascais, Lisboa

Reviews

9.4

Exceptional

Rating 10 - Excellent. 49 out of 67 reviews" "
Rating 8 - Good. 15 out of 67 reviews" "
Rating 6 - Okay. 3 out of 67 reviews" "
Rating 4 - Poor. 0 out of 67 reviews" "
Rating 2 - Terrible. 0 out of 67 reviews" "

9.6/10

Cleanliness

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

John C E

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is great. The staff are wonderful and the breakfast is amazing! This is a property I would want to return to.
Stayed 7 nights in Apr 2024
Response from Dear guest on 25 Apr,2024
Dear guest,We're really glad that you had an amazing experience at our hotel. We're overjoyed to know that you found our staff friendly and helpful.We hope to see you again very soon!Kind regards,Clube do Lago Hotel Team

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Dec 2023
Response from Estimado hospede on 26 Dec,2023
Estimado hospede,Muito obrigado pela sua fantástica avaliação. Ficamos muito satisfeitos por saber que teve uma estadia agradável no nosso hotel.Esperamos poder recebê-lo novamente num futuro próximo! Com os melhores cumprimentos,A Equipa do Hotel.

10/10 Excellent

Karim, KEY BISCAYNE

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Dear guest on 16 Nov,2023
Dear Guest,Thank you so much for your positive feedback! It was a pleasure hosting you and we hope to welcome you back soon. Best regards, The Hotel Team.

10/10 Excellent

Aaltje

Liked: Cleanliness, property conditions & facilities
Perfect place to stay and for certain we will be go back
Stayed 7 nights in Oct 2023
Response from Dear guest on 1 Nov,2023
Dear guest,Thank you for your fantastic review. We're thrilled that you enjoyed your overall stay with us. It's our goal to provide an unforgettable experience to each guest, and we're glad we achieved that with you.We look forward to your next visit.Best wishes,The Hotel Team.

10/10 Excellent

Bernard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I highly recommend Clube do Lago. We recently stayed there for 17 nights during September - October 2023. The management and staff are truly fantastic. They are very friendly, efficient, and helpful. We stayed in 2 different suites during this period. Both were very clean and well maintained. The hotel is very quiet and it is conveniently located in a safe and upmarket area, close to the beaches and train station. The included buffet breakfast is exceptionally good and we highly recommend the in-house Sushi restaurant. There is also a variety of other restaurants and supermarkets in easy walking distance. The bottom line is that this well priced 4 star hotel beats many 5 star hotels in value, friendly service, and location. We look forward to staying there again on our next visit to Portugal.
Stayed 9 nights in Sep 2023
Response from Dear guest on 8 Oct,2023
Dear guest,Thank you for your glowing review. We're thrilled that you had an excellent stay in our hotel. It's wonderful to know that you appreciated the kindness of our staff and the cleanliness and comfort of our rooms. Your kind words mean a lot to our team, and we're already excited to welcome you back for another exceptional experience.We wish you all the best and we hope to see you again very soon!Warm regards, The Hotel Team.

10/10 Excellent

Nadeyah, Toronto

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff is great. Everyone is so helpful and wonderful. I would stay here again in a heartbeat. I had a lovely stay in Cascais.
Stayed 6 nights in Sep 2023
Response from Dear guest on 26 Sept,2023
Dear guest,Thank you for your glowing review. We're thrilled that you had an excellent stay at our hotel and that you appreciated the kindness of our hotel staff. Your kind words mean a lot to our team, and we're already excited to welcome you back for another exceptional experience. Warm regards,The Hotel Team.

10/10 Excellent

Hugh

Travelled with family
Liked: Cleanliness, room comfort
Great location, wonderful reception staff. Only downside - the balcony light (417) didn’t work - did ask for maintenance but a new bulb or repair wasn’t available.
Stayed 9 nights in Sep 2023
Response from Thank you on 21 Sept,2023
Dear guest, Thank you so much for your review. Our reception staff was delighted with your kind words. We fixed the issue and we hope it wasn't a big disturbance. We hope to welcome you soon at the Hotel!Best regards,The Hotel Team

10/10 Excellent

Brent

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from Dear guest on 15 Sept,2023
Dear guest, Thank you for taking the time to leave us a review. We are happy you enjoyed overall your stay with us and hope to welcome you again!Kindest Regards, The Hotel Team

10/10 Excellent

Julio

Liked: Cleanliness, room comfort
Lovely time
Lovely hotel in a very good area close to most amenities.
Stayed 6 nights in Sep 2023
Response from Dear guest on 15 Sept,2023
Dear guest,Thank you very much for your comments. They are very important to us in order to improve our standards. We were very pleased to know that you had a pleasant stay in our hotel. We hope to welcome you again in the future. Kindest Regards, The Hotel Team.

8/10 Good

Jean Yves

Business traveller
Liked: Cleanliness, property conditions & facilities
It’s a safe place to stay for business purposes.
Stayed 7 nights in Aug 2023
Response from Thank you on 12 Sept,2023
Dear Guest, Thank you for taking the time to post a review of our property. We are happy to hear you enjoyed your time at Clube do Lago Hotel. Our goal is always to exceed your expectations.We hope to welcome you again in the future. Kindest Regards, The Hotel Team.

10/10 Excellent

Bartlomiej

Travelled with family
Liked: Cleanliness, room comfort
Perfect stay!
Stayed 5 nights in Aug 2023
Response from Dear Guest on 6 Sept,2023
Thank you so much for your positive feedback! We're thrilled to hear that you enjoyed your stay with us. It was a pleasure hosting you, and we hope to welcome you back soon. Best regards, The Hotel Team.

10/10 Excellent

Annie

Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2023
Response from Thank you on 31 Aug,2023
Dear Guest,We would like to thank you for your review.We hope to welcome you again soon in the HotelBest regards,The Hotel Team

10/10 Excellent

david

Liked: Cleanliness, room comfort
Ideally quiet spot
Lovely quiet spot, have stayed here many times and love it, pool area can be full from early so I don't bother waiting around for a spot and walk 10 mins to the beach which is beautiful and you can actually find a spot that's really quiet. Will be back again next year
Stayed 7 nights in Aug 2023
Response from Thank you on 23 Aug,2023
Dear Guest, Thank you for taking the time to share your wonderful experience at our hotel. We're delighted that our convenient location met your expectations. Your kind words motivate us to continue delivering exceptional hospitality. We can't wait to have you as our guest again next year.Warm regards, The Hotel Team.

8/10 Good

Catherine

Liked: Cleanliness, room comfort
Stayed 9 nights in Jul 2023
Response from Thank you on 2 Aug,2023
Dear Guest, Thank you very much for your review. We were very pleased to know that you had a pleasant stay in our hotel. We hope to welcome you again in the future. Kindest Regards, The Hotel Team.

6/10 Okay

Lynn

Travelled with family
Liked: Cleanliness
This place is fine but more like a nice motel than a hotel — clean and nice staff and nice pool. But the rooms and bathrooms are not attractive and the beds are hard slabs. And breakfast was just adequate. This is a fine place to stay for a night if you need it but there is nothing special to recommend it.
Stayed 1 night in Jul 2023
Response from Thank you on 27 Jul,2023
Dear Guest,Thank you for taking the time to share your thoughts about your recent stay at our hotel. We sincerely appreciate your feedback as it helps us identify areas for improvement.We're glad to hear that you found our property clean, with a nice pool, and our staff accommodating. Regarding the room and bathroom appearance, we understand how important it is for our guests to feel comfortable and relaxed during their stay. We're currently working on renovations to enhance the overall aesthetics and amenities in our rooms and bathrooms.In terms of breakfast, we're sorry that it didn't meet your expectations. We continuously strive to offer a variety of options to cater to different tastes.We truly appreciate your feedback, and we hope that if your travels bring you back to the area, you'll give us another chance to provide you with a more enjoyable stay. Please don't hesitate to contact our front desk directly if there's anything specific we can do to make your next visit exceptional.Best regards, The Hotel Team

10/10 Excellent

Massimo

Stayed 2 nights in Jul 2023
Response from Thank you on 27 Jul,2023
Dear Guest, Thank you very much for your rating. It's very important to us. We were very pleased to know that you had a pleasant stay in our hotel. We hope to welcome you again in the future. Kindest Regards, The Hotel Team.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, room comfort
Excellent stay
Very enjoyable stay. Staff are excellent and very friendly. Amenities near by without the hussle and bustle of cascais. Would definately come back.
Stayed 9 nights in Jul 2023
Response from Thank you on 22 Jul,2023
Dear Mr. Peter, Thank you for your fantastic review. We're thrilled that you found our staff helpful and our facilities outstanding. It's our goal to provide an unforgettable experience to each guest, and we're glad we achieved that with you. We look forward to your next visit. Best wishes, The Hotel Team.

8/10 Good

Victoria Louise

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2023
Response from Thank you on 10 Jul,2023
Dear Guest, Thank you for taking the time to leave us a good rating. We continuously work to create good customer experiences.We are happy you enjoyed overall your stay with us and hope to welcome you again!Kindest Regards, The Hotel Team.

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay.
Stayed 8 nights in May 2023
Response from Thank you on 10 Jul,2023
Dear Guest, Thank you very much for your comments. We were very pleased to know that you had a pleasant stay in our hotel. We hope to welcome you again in the future. Kindest Regards, The Hotel Team.

10/10 Excellent

Azhar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing friendly clean and high quality place
Response from Mr. Azhar on 18 Apr,2023
Dear Mr. Azhar, Thank you very much for your comments. They are very important to us in order to improve our standards. We were very pleased to know that you had a pleasant stay in our hotel. We hope to welcome you again in the future. Kindest Regards, The Hotel Team.

10/10 Excellent

Azhar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A place to your selves but. It isolated as one could speak to other in lobby and very friendly approach
Response from Thank you on 18 Apr,2023
Dear Guest, Thank you for taking the time to post a review of our property. We are happy to hear you enjoyed your time at Clube do Lago Hotel. Our goal is always to exceed your expectations. We hope to welcome you again in the future. Kindest Regards, The Hotel Team.

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023
Response from Thank you on 4 May,2023
Dear Helen, Thank you for taking the time to rate our property. We are happy to hear you enjoyed your time at Clube do Lago Hotel. Our goal is always to exceed your expectations.We hope to welcome you again in the future. Kindest Regards, The Hotel Team.

6/10 Okay

MARIA TERESA

Stayed 4 nights in Mar 2023
Response from Rodrigo Domingues on 9 Apr,2023
Exma. Sra. Maria TeresaMuito obrigado pela pontuação que atribuiu aos nossos serviços. Esperamos melhorar cada um dos pontos menos positivos por forma a poder recebê-la novamente num futuro próximo! Com os melhores cumprimentos,

10/10 Excellent

PORTIA SHEVON

Liked: Cleanliness, room comfort
Fabulous
From checking to checking out perfect lovely sushi restaurant in the hotel if you love sushi and I must say I am a big fan breakfast is so so But yet again lovely big rooms I was given an upgrade which was fantastic.
Stayed 2 nights in Oct 2022
Response from The Hotel Team on 27 Dec,2022
Dear Mr. Portia Williams,Thank you very much for your comment, we were very pleased to know that you had a pleasant stay in our hotel. We hope to receive you again in the future. Kindest Regards,

10/10 Excellent

stephen

Liked: Cleanliness, room comfort
Super Aparthotel
Super Aparthotel, great location and many thoughtful facilities
Stayed 2 nights in Oct 2022
Response from The Hotel Team on 27 Dec,2022
Dear Mr. Stephen Naylor, Thank you very much for your comment, we were very pleased to know that you had a pleasant stay in our hotel. We hope to receive you again in the future. Kindest regards,

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to rail links, beaches, good restaurants, short Uber ride to large shopping centre. Even shorter uber to centre of Cascais. Located in a quiet, safe street. Staff at the hotel were extremely helpful. Would love to have stayed longer in this unique part of the world.
Stayed 1 night in Oct 2022

8/10 Good

Bogdan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Sep 2022

10/10 Excellent

Richard

Liked: Cleanliness, room comfort
Great neighbourhood
Everything was fine- good breakfast, comfortable rooms
Stayed 3 nights in Sep 2022

10/10 Excellent

Anthony

Liked: Cleanliness, room comfort
Hidden Gem
Had an amazing stay in this gem of a hotel, from the moment we arrived felt so welcome. We were allowed check in early which was greatly appreciated, and got great restaurant recommendations from reception staff. Breakfast was great served by very efficient staff. Overall would highly recommend a stay here.
Stayed 6 nights in Sep 2022

8/10 Good

Aoife

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Great place to stay !
Honestly I had the most amazing time there!! The staff was amazing and the rooms were so cozy! We had a great balcony and the pool was incredible. Would definitely recommend to stay there!
Stayed 6 nights in Aug 2022
Response from Hotel Team on 13 Sept,2022
Dear Guest, We work every day to receive comments like yours. We want to thank you for your feedback and hope to be able to welcome you again in the near future.Kindest Regards, The Hotel Team

8/10 Good

Elizabeth

Travelled with family and small children
Liked: Cleanliness
The staff was very nice and friendly. Especially the young lady checking us in. The interiors were clean but very dated. They need a small facelift. The pool was great and deep which was a plus. It was pleasant, clean and quite. The location was amazing, although removed still great. Would be nice to have dishwashing liquid and a sponge in the kitchen, one apartment did but the other we moved into later on did not. Breakfast was nice and you can have eggs and bacon or sausage made to order, other than that not a lot of variety, could use more types of bread and healthier options. Restaurants on site were closed on Sunday, no place to buy a sandwich or anything else. Hard with kids. We would go back but hope they make a few updates.
Stayed 2 nights in Aug 2022
Response from Hotel Team on 13 Sept,2022
Dear Mrs.Elizabeth Anvar, Thank you very much for your feedback, it is very important for us to know that you had a pleasant stay at our hotel.We hope you can return to our hotel in the near future to see the improvements we have made to our services.Kindest Regards

10/10 Excellent

Sheena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent in every way. Friendly staff with local knowledge. Clean, spacious rooms. Great location. Gorgeous pool area. Great breakfast selection. Wouldn’t change a thing.
Stayed 3 nights in Jul 2022
Response from Hotel Team on 13 Sept,2022
Dear Mrs. Sheena Mountford, Thank you very much for your feedback, it is very important for us to know that you had a pleasant stay at our hotel. We hope to receive you again in the future.Kindest Regards

8/10 Good

Kathleen

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2022
Response from Hotel Team on 13 Sept,2022
Dear Guest, Thank you for your feedback.Kindest regards

8/10 Good

viktoriya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not easy walk to the beach, good pool. Room is large and have balcony. Would be nice to have some dishwashing liquid and sponge on the kitchen. Staff is nice and accommodative. Also bottle of drinking water and icemaker in the hallway would be good an idea because if you have late check-in you have no option to buy it. Little supermarket around the corner closes at 8pm
Stayed 6 nights in Jul 2022
Response from Clube do Lago Hotel on 18 Jul,2022
Dear Guest, It was a pleasure to welcome you here in Estoril. We have Water, Ice, other dirinks and snacks available at Reception Desk. We looko forward to welcoming you again soon, Kindest regards, The Hotel Team

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to stay! Great location, staff and amenities. The breakfast was delicious and staff went out of there way to make sure our stay was incredible. I highly recommend this hotel. I’ll be back!!
Stayed 3 nights in Jul 2022
Response from Clube do Lago Hotel on 15 Jul,2022
Dear Guest, We are very happy that your experience was great and look forward to welcoming you here again soon, Kindest regards, The Hotel Team

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place and easy to access the beach.
Stayed 3 nights in Jul 2022
Response from Clube do Lago Hotel on 15 Jul,2022
Dear Guest, We are very happy for your kind words and look forward to welcoming you here again soon, Kindest regards,

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2022

10/10 Excellent

John

Liked: Cleanliness, room comfort
Stay here!
Boutique style hotel. Beautiful neighborhood. Great staff. I would highly recommend.
Stayed 6 nights in May 2022
Response from Thank you so much on 2 Jul,2022
Dear Mr. John, We are very happy with your comment. That is our main purpose. We look forward to welcoming you here again soon. Kindest regards, The Hotel Team

6/10 Okay

Bernd

Travelled with partner
Liked: Cleanliness
Die Umgebung war laut da direkt an Straßen gelegen und Fenster nicht gedämpft! Die küchenausstattung war sehr dürftig. Die Terrassentüren nicht einbruchsicher! Das Personal war sehr höflich und bemüht!! Der Fernseher war nicht nutzbar da nur Programme auf portugiesisch über Antenne empfangen wurden. Eine Übertragung vom Handy oder iPad war gesperrt!
Stayed 7 nights in Mar 2024

10/10 Excellent

Päivi

Liked: Cleanliness, room comfort
Stayed 10 nights in Jan 2024
Response from Dear guest on 19 Feb,2024
Dear Guest,Thank you so much for your wonderful review!It was a pleasure hosting you and we hope to welcome you back very soon. Kind regards,The Hotel Team.

10/10 Excellent

Thais

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023
Response from Dear guest on 20 Nov,2023
Dear guest,Thank you for taking the time to leave us a review. We are happy you enjoyed overall your stay with us and hope to welcome you again!Kindest Regards, The Hotel Team.

8/10 Good

Kenan, Hamburg

Liked: Property conditions & facilities
Good location and very guest friendly!
Stayed 7 nights in Oct 2023
Response from Dear guest on 11 Nov,2023
Dear guest,We're overjoyed by your positive feedback! It's wonderful to know that you had a great time at our hotel and enjoyed our hotel location and the kindness of our staff.Your satisfaction is our top priority, and we can't wait to serve you again during your next trip.Warm regards,The Hotel Team.

10/10 Excellent

Pedro

Liked: Cleanliness, room comfort
Maravilhoso Clube do Lago
A minha estadia no clube do lago foi simplesmente maravilhosa ! Desde a muito calorosa boas vindas da recepção passando pelo atendimento muito agradável aos pequenos almoços e terminando com muitas simpatias do pessoal da limpeza, obrigado a todos
Stayed 15 nights in Oct 2023
Response from Exmo. Sr. Pedro on 1 Nov,2023
Exmo. Sr. Pedro,Muito obrigado pela sua amabilidade de nos deixar um comentário. Ficamos muito satisfeitos por saber que teve uma estadia agradável no nosso hotel e que apreciou a simpatia do nosso staff. Estamos muito satisfeitos que tenha gostado da sua estadia connosco e esperamos recebê-lo novamente num futuro próximo!Com os melhores cumprimentos,A Equipa do Hotel.

10/10 Excellent

Riikka

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from Dear Guest on 1 Nov,2023
Dear guest,Thank you for taking the time to leave us a review. We are happy you enjoyed overall your stay with us and hope to welcome you again! Kindest Regards,The Hotel Team.

10/10 Excellent

Americo Costa

Travelled with family
Liked: Cleanliness, room comfort
Stayed 11 nights in Jul 2023
Response from Thank you on 13 Aug,2023
Dear Guest, Thank you for taking the time to post a review of our property. We are happy to hear you enjoyed your time at Clube do Lago Hotel. Our goal is always to exceed your expectations.We hope to welcome you again in the future. Kindest Regards, The Hotel Team.

10/10 Excellent

Per

Liked: Cleanliness, room comfort
Fantastiskt boende i Monte Estoril, Cascais kommun
Rymligt med pentry, bra frukost, centralt. Mycket prisvärt.
Stayed 1 night in Jul 2023
Response from Thank you on 1 Aug,2023
Dear Guest,Thank you for your kind review! We're delighted you enjoyed the spacious rooms, kitchenette, breakfast, and central location. Much appreciated!Maria KassóThe Hotel Team

10/10 Excellent

Paulo Marcus

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023
Response from Thank you on 17 Jul,2023
Dear Guest, We're overjoyed by your positive feedback! It's wonderful to know that you had a great time at our hotel. Your satisfaction is our top priority, and we can't wait to serve you again during your next trip. Warm regards, The Hotel Team.

10/10 Excellent

BEATRIZ E VASQUEZ

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
las atenciones del personal del hotel es excelente
Stayed 5 nights in Jul 2023
Response from Thank you on 15 Jul,2023
Dear Guest, Thank you for taking the time to post a review of our property. We are happy to hear you enjoyed your time at Clube do Lago Hotel. Our goal is always to exceed your expectations and the staff was very happy to hear they made your stay even better.We hope to welcome you again in the future. Kindest Regards, The Hotel Team.

10/10 Excellent

Guðrún Björk

Travelled with family
Liked: Cleanliness, room comfort
Stayed 10 nights in Jun 2023
Response from Thank you on 10 Jul,2023
Dear Guest, Thank you very much for giving us a 10! We were very pleased to know that you had a pleasant stay in our hotel. We hope to welcome you again in the future. Kindest Regards, The Hotel Team.