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Overview of Eurostars Museum

Photo gallery

Property Entrance
Indoor pool
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationLisbon Cathedral (Se)3 min walk
    Popular LocationRua Augusta Arch7 min walk
    Popular LocationCommerce Square7 min walk
    AirportLisbon (LIS-Humberto Delgado)20 min drive

Choose dates to view prices

  • Deluxe Double Room Single Use

    4.5/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 1
    • 1 Double Bed OR 2 Single Beds
    More detailsDeluxe Double Room Single Use
  • Deluxe Double Room (with Sofa Bed)

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 3
    • 1 Double Bed and 1 Single Sofa Bed
    More detailsDeluxe Double Room (with Sofa Bed)
  • Junior Suite

    4.5/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsJunior Suite
  • Deluxe Double Room

    4.8/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsDeluxe Double Room

About this area

Lisbon

Located in Lisbon's Alfama neighbourhood, Eurostars Museum is in the city centre and on the riverwalk. Mercado da Ribeira and Amoreiras Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Botanical Garden and Costa da Caparica Beach. Check out an event or a game at Estádio da Luz, and consider making time for Lisbon Oceanarium, a top attraction not to be missed.
Visit our Lisbon travel guide
Popular Location

What's nearby

  • Lisbon Cathedral (Se) - 3 min walk
  • Rua Augusta Arch - 7 min walk
  • Commerce Square - 7 min walk
  • Castle of Sao Jorge - 12 min walk
  • Santa Justa Elevator - 13 min walk

Getting around

  • Limoeiro Stop - 4 min walk
  • Santa Apolonia Station - 10 min walk
  • AirportLisbon (LIS-Humberto Delgado) - 19 min drive

About this property

Eurostars Museum

Luxury Lisbon hotel in Alfama, walk to Se
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, massage/treatment rooms and 24-hour room service. All 91 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include minibars, coffee/tea makers and LCD TVs.
Eurostars Museum offers 91 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 12 for adults and EUR 10 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • Meeting rooms

Spa

  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in from 2 PM - 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 01 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 12 for adults and EUR 10 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between midnight and 2:00 PM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Eurostars Museum Hotel Lisbon
Eurostars Museum Hotel
Eurostars Museum Lisbon
Eurostars Museum Hotel
Eurostars Museum Lisbon
Eurostars Museum Hotel Lisbon

Frequently asked questions

Can I cancel my reservation for free at Eurostars Museum and receive a full refund?
Yes, Eurostars Museum offers free cancellation on select room rates, because flexibility matters! Please refer to Eurostars Museum cancellation policy on our site for more details about any exclusions or requirements.
Does Eurostars Museum have a pool?
Yes, this property has an indoor pool.
Is Eurostars Museum pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Eurostars Museum?
Check-in is from 2 PM - 1:00 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available from midnight to 2:00 PM for a fee (amount varies).
What time is check-out at Eurostars Museum?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does Eurostars Museum provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Eurostars Museum located?
Located in Alfama, this luxury hotel is within a 5-minute walk of Se and Lisbon Cathedral (Se). Commerce Square and Castle of Sao Jorge are also within 15 minutes. Limoeiro Stop and Terreiro do Paco Station are within a 5-minute walk.
4.7
Exceptional
5 - Excellent
208
4 - Good
60
3 - Okay
9
2 - Poor
3
1 - Terrible
1

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

2/5 Poor

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities
We were highly disappointed with our stay. We planned a staycation in our city and booked two nights in this hotel since it was highly rated. The idea was to relax in the hotel, enjoy the pool and rest in the room. Except that when we got there we were told that the Spa and pool were closed and there was no room service available; none whatsoever. Also, the hotel bar only worked from 6pm to 10pm. These restrictions are due to COVID, which is understandable. But we left feeling that the hotel could do so much more. Restrict the schedules and use or some services, but not stop offering them altogether. It's clear that there's none to little effort to accommodate the guests despite the pandemic. For example: There was ONE person attending the breakfast "buffet", and this person cooked the food if it ran out, served the guests, cleaned the tables, and was also the hostess. Needless to say, every service was lacking. Further proof that the guests' stay is the least of their concern: Even the TV service was bad. There were maybe 20 channel to watch, and all were news. So a movie in bed was out of the question too. They opened in June and our stay was in September; they should have figured some things out and find a way around the restrictions by now. At the moment, this hotel is a Bed and Breakfast, and not a great one, instead of the 5-star hotel they're supposed to be. I do not recommend staying here for now. They're clearly not making any efforts.
Stayed 2 nights in Sep 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the fact that the Hotel was close to the waterside and also not too far from the centre of the City.
Stayed 9 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service, friendly staff, very good food, fantastic location with comfy and clean rooms
Stayed 6 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super helpful. The pool and sauna are fantastic.
Stayed 2 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020