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Reviews of Garrett 48 Apartments

Garrett 48 Apartments
Rua Garrett 48, Lisbon

Reviews

9.0

Wonderful

Rating 10 - Excellent. 244 out of 386 reviews" "
Rating 8 - Good. 104 out of 386 reviews" "
Rating 6 - Okay. 19 out of 386 reviews" "
Rating 4 - Poor. 7 out of 386 reviews" "
Rating 2 - Terrible. 12 out of 386 reviews" "

9.2/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
It was everything as advertised. Great location, clean apartment that was spacious and comfortable. Would definitely book again.
Stayed 3 nights in May 2024

6/10 Okay

Mike

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
This hotel does not have a front desk to check in at or to register problems with the rooms They use an ATM style machine for checking in. It didn’t works there was a closet like side room where some one came finally to help. Expedia’s reservation showed that I paid the full amount to them. The hotel made me pay the full amount at the hotel saying they only accept payment at the hotel. I still don’t know if I double paid. Our friends room the A/C didn’t work. It was the weekend and the hotel phone contact said they couldn’t get it fixed until Monday. Nice facility, very poorly run. Hooding Expedia straightens out the payment stuff or I will dispute payment with cc company.
Stayed 3 nights in May 2024

8/10 Good

Jamie, San Carlos

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jaqueline, San Antonio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay in all aspects. Will definitely stay again.
Stayed 2 nights in Apr 2024

10/10 Excellent

LINDA, SAN LUIS OBISPO

Liked: Cleanliness, amenities, property conditions & facilities
Excellent apt, very nice staff and very clean. Good location. On a hilly street so you will earn your pastries. Could not find any supermarket or even a convenience store nearby so bring basics like creamer and sugar, they provide Nespreso machine and 4 coffee pods.
Stayed 5 nights in Apr 2024

8/10 Good

Pryanka

Liked: Cleanliness, property conditions & facilities
Communication could be better with the property management. They often misinterpreted my messages and responded after longer than liked. Property is in the midst of all the beautiful local culture and restaurants which was perfect
Stayed 4 nights in Apr 2024

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Patrick & Myriam

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice apartment with super thick walls in a fantastic location. There was some thumping noise coming from upstairs for a couple of hours. The balcony is on an alley and opening windows didn't work well due to the distinct sewage odor that would waft indoors. The wifi cuts in and out.
Stayed 2 nights in Mar 2024

10/10 Excellent

Chad, Randolph

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I stayed here years ago, and now the upkeep is the same. Very well cared for property. Very comfortable bed. Windows provide decent soundproofing for a main street.
Stayed 5 nights in Mar 2024

4/10 Poor

Patti

Liked: Room comfort
Smells of sewer gas
The place has an odor of sewer gas that pervades the elevator and lower floor apartment. Multiple staff members denied smelling it, and it was very strong. Our friends also smelled it both in our First floor apartment sndd do in their fifth floor apartment. We made them aware as soon as we checked in for a four night stay and were told they were “ fully booked” and there was no possibility of changing rooms. We brought it to their attention numerous times. There was little evidence of many people staying there. On the positive side. The renovation was tastefully done and all fixtures were clean. We are also in the midst of a dispute where Hotels.com took a 30% deposit, for which they gave us a paid receipt, yet we were charged the full amount at check in. No one is being helpful from either the apartments or hotels.com. Located in a very busy part of town.
Stayed 4 nights in Feb 2024

8/10 Good

Peter

Travelled with partner
Liked: Amenities, property conditions & facilities
Excellent location that makes travelling about Lisbon very easy. The property was overall in excellent condition but on the last night we noticed some mould spots on the blanket. Nothing major but just was worrying after sleeping on them for 3 nights. The apartment is right on a main street and near to many of the popular bars and restaurants.
Stayed 3 nights in Feb 2024

8/10 Good

Jie Sze

Travelled with partner
Liked: Amenities
Pros: - Location: Very central, <5 mins walk from Baixa-Chiado metro, easy to reach from airport, near major tourist attractions - Communication: Confirmation of arrival time, greeted by friendly receptionist to ensure check-in is done smoothly - Room amenities: Hairdryer, heater, shampoo/body soap, a bottle of water and nespresso coffee as well as small open wardrobe to hang clothes provided - Shower: Strong pressure and hot water Cons: - Room location: We had 1 of the 2 rooms on the patio which means we needed to exit the main building on level 1 to get to our room. It was raining the whole weekend we were there so we were often soaked when walking to the room (even though it's only a few seconds walk, it was cumbersome). There was no front door mat in the room so we had to walk in with wet shoes and create a mess. - Room cleanliness: There were flies in the room when we entered and smelled musty (presumed it was from the heater as it turned on when we inserted the room key). Floor was constantly sticky. Some stains on towels. - Bed comfort: There's a thin cloth given below the thick blanket but I doubt the blanket is washed and changed after each guest
Stayed 3 nights in Feb 2024

10/10 Excellent

Federico

Liked: Cleanliness, room comfort
Todo excelente
El alojamiento ha sido un real acierto. La ubicación es excelente. La limpieza impecable. Super cómodo el espacio y la cocina está equipada con lo necesario para cocinar. La persona de recepción siempre presente y atenta. Recomiendo 1000%
Stayed 3 nights in Jan 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, room comfort
A few days in Lisbon!
Great location, loved the balcony overlooking the active street so nicely decorated for Christmas.
Stayed 3 nights in Nov 2023

10/10 Excellent

Kate

Liked: Cleanliness, room comfort
Such an amazing location and gorgeous apartment. Would recommend it to anyone. Was so pleased with our stay, we will definitely be back
Stayed 3 nights in Nov 2023

10/10 Excellent

Jumelda

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. I enjoyed it. From 10 PM to 10 AM the area was pretty quiet. 🙂🙂
Stayed 6 nights in Nov 2023

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
BEST location. Everything out the door. Nice accommodations. Had a small kitchen too.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
We stayed 7nights in Garrett 48 apartment. It was very comfortable with a basic kitchen suitable For preparing breakfast and lunches.Enormous bathroom with a double sink and huge walk-in shower from the window we could see the cruise ships on the river. Views over the city from other windows Easy walking to the two train stations and time out market for evening food and drinks, Shops on the doorstep . Lovely staff including the maintenance gentleman who was able to give us advice when we needed it. Great stay would definitely recommend here
Stayed 7 nights in Oct 2023

8/10 Good

Bonnie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for everything
Stayed 3 nights in Oct 2023

8/10 Good

Elaine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff were fantastic! The space was a very good size. Very central location to water and Rossio square. The staff answered questions quickly on what’s app.
Stayed 5 nights in Oct 2023

4/10 Poor

Zhebo

Disliked: Room comfort
There is no wifi in the home and it's very humid overall.
Stayed 2 nights in Oct 2023

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
These accommodations are newly renovated apartments in an 18th century building. Right on Rua Garrett, where those who want to see and be seen have been visiting for 3 centuries. The downside is it’s quite crowded on the street, day and night. The upside is its fab location, close to shops and transport of all kinds and very safe. The office personnel are all super helpful. While they are not always in the office (and leave at 5:30 or 6) the phone number provided will answer any questions pretty quickly through WhatsApp texts. Our room was on the 5th floor facing the street. There is a giant crane across from our building but the windows are well sealed and we have a good AC/heating unit, so minimal noise. There is a full kitchen, fridge, glasses, cups and other dish ware if you want to take some meals in. Bed is large and comfy, bath is spacious with shower stall. The rain head and handheld sprayer deliver hot water immediately with excellent pressure. A lighted magnifying mirror is perfect for make-up application. We were there a week and on the 3rd day, there was cleaning service. Otherwise not.
Stayed 6 nights in Oct 2023

8/10 Good

Qingqi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall the location is excellent, the apt. Is very clean. Though one night there is no hot water in the apt. until the next morning. Seldomly someone shows up in the front desk. Communication can be improved if someone works at the Front Desk from 9am -6pm. She is pretty responsive to text messages and emails.
Stayed 4 nights in Oct 2023

10/10 Excellent

Jasmine

Travelled with partner
Great, central location. Close enough to the airport and transport. Very easy to check in. Spacious apartment with clean, modern amenities. Comfy bed and pillows. Excellent water pressure in the shower. Towel warming rack was very handy.
Stayed 4 nights in Oct 2023

10/10 Excellent

Isabel

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Oct 2023

10/10 Excellent

Jacquelyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartments, office staff were amazing and very helpful
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Lovely central Lisbon apt.
Lovely apartment in a central district of Lisbon. We had troubles getting their system to accept our credit card upon arrival (despite direct contact with credit card company stating nothing was wrong on their end) but other than that it was an excellent stay.
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Truly central and great kitchenette
A lovely young lady greeted us and the check in went smooth. The location is simply perfect, truly central and 1 minute to the Baixa-Chiado metro. The room has lovely balcony (ies) and nice kitchenette. We had a wonderful time in Lisbon.
Stayed 3 nights in Sep 2023

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was spot on. Suite was very large and all the amenities even recycling. Would recommend to anyone.
Stayed 5 nights in Sep 2023

10/10 Excellent

Jana

Travelled with family
Liked: Cleanliness, room comfort
Lovely apartment. Very clean and comfortable with a decent sized kitchenette. Communication was amazing - very fast and helpful! Also in a perfect location right in the centre with many shops and restaurants right next door. Easy access to public transportation, especially the metro being so close by; getting there from the airport was trouble-free.
Stayed 7 nights in Sep 2023

2/10 Terrible

Jaroslav

Disliked: Cleanliness
Stayed 7 nights in Sep 2023

10/10 Excellent

Richard

Stayed 2 nights in Sep 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, room comfort
Great walkable location and large space
Great location and very nice. Walkable area and also close to the metro. My daughter slept on the couch which was more like a day bed
Stayed 3 nights in Aug 2023

8/10 Good

Eva, Clovis

Travelled with family
Liked: Cleanliness
Apartment is really small but conveniently located. 👍
Stayed 4 nights in Aug 2023

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very close to subway
Stayed 4 nights in Aug 2023

8/10 Good

sebastian

Stayed 4 nights in Jul 2023

10/10 Excellent

Richard

Stayed 3 nights in Jul 2023

10/10 Excellent

Mia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was the most amazing location. Stayed here for 3 nights and definitely would again!
Stayed 3 nights in Jun 2023

10/10 Excellent

Johanna

Liked: Cleanliness, amenities, property conditions & facilities
Property is spacious and clean. If you are not a morning person, you may mind the street noise.
Stayed 4 nights in Jun 2023

10/10 Excellent

Liza

Liked: Cleanliness, property conditions & facilities
Very very recommended, excellent hotel very comfortable and good location for metro and to plan your personal tour. Very convenient for family and young people. I will stay again every time if I have to go to Lisboa.
Stayed 3 nights in May 2023

6/10 Okay

Adam

Travelled with group
Liked: Property conditions & facilities
Disliked: Amenities
Nice location! Room has no soap or shampoo so plan to bring your own, or stop at the natural grocery store a block up the road.
Stayed 5 nights in Mar 2023

10/10 Excellent

Raghu

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect! Easy walk to train station and several tourist attractions!
Stayed 2 nights in Mar 2023

10/10 Excellent

Lisa, Murphy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beatiful rooms in restored old building. Centraly located in old town Lisbon. Metro stop half a block away. Grocery store and shopping mall very close. Only bad comment is on a very busy street.
Stayed 7 nights in Mar 2023

8/10 Good

Priyanka

Travelled with group
A fabulous and well designed studio which is in the perfect location! Just one suggestion - rather than a blanket be sheet, better to have a duvet with changeable covers - feels more hygienic. There was a small smell in bathroom (106) when we pulled the flush - please check it. Staff at reception was wonderful
Stayed 3 nights in Mar 2023

10/10 Excellent

Patricia L

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very quaint small one bedroom efficiency apartment- super modern and clean
Stayed 3 nights in Feb 2023

10/10 Excellent

Gye S

Travelled with family
Liked: Cleanliness, room comfort
Love Portugal.
My 3rd time staying here. I love this apartment . Friendly Juliet and other service peoples. Right in the middle of city and save lots taxi money by walking most attractions. Kitchen is best equipped than other places. Simply it's good place to stay. Choo
Stayed 4 nights in Feb 2023

10/10 Excellent

Berta

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A modern and spacious apartment in an excellent location! Everything is walking distance away and there are some excellent dining options around. Although the apartment is on one of the busiest shopping streets, inside it is very quiet and you can’t hear any of the noise. Highly recommended for a stay in Lisbon!

10/10 Excellent

maria elena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to shops, metro, and city center. The front desk person was so nice and helpful

10/10 Excellent

Roan Kristine

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable room. Manager was very helpful (didn’t catch her name). Great location! We had a lovely garden patio, but no view of the street. Very quiet in our well appointed room.
Stayed 4 nights in Oct 2022