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Sofitel Sydney Darling Harbour

Photo gallery for Sofitel Sydney Darling Harbour

Featured image
Outdoor pool
View from Room
View from Room
Premium bedding, minibar, in-room safe, desk

Overview of Sofitel Sydney Darling Harbour

UNESCO Sustainable Travel Pledge

Sofitel Sydney Darling Harbour

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
12 Darling Drive, Sydney, NSW, 2000

Explore the area

  • Popular LocationSEA LIFE Sydney Aquarium12 min walk
  • Popular LocationHyde Park17 min walk
  • Popular LocationAustralia Square3 min drive
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)14 min drive

Choose dates to view prices

About this area

Sydney

Located on the waterfront, Sofitel Sydney Darling Harbour is in Darling Harbour, a neighbourhood in Sydney with good shopping. Sydney Opera House and International Convention Centre Sydney are cultural highlights, and some of the area's activities can be experienced at King Street Wharf and Circular Quay. Check out an event or a game at Qudos Bank Arena, and consider making time for SEA LIFE Sydney Aquarium, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • International Convention Centre Sydney - 6 min walk
  • Cockle Bay Wharf - 6 min walk
  • SEA LIFE Sydney Aquarium - 12 min walk
  • Hyde Park - 17 min walk
  • Australia Square - 3 min drive

Restaurants

  • Where to eat
  • Atelier by Sofitel โ€“ Ocean-view restaurant offering French cuisine. Serves breakfast and dinner on selected days. Reservations required. Kids' menu available.
  • Champagne Bar โ€“ Ocean-view Champagne bar. Serves light fare on selected days.
  • Le Rivage โ€“ Poolside bar. Open daily.
  • Esprit Noir โ€“ Serves lunch and dinner daily.

Getting around

  • Convention Light Rail Station - 3 min walk
  • Exhibition Centre Station - 10 min walk
  • Sydney Airport (SYD) - 14 min drive

About this property

Sofitel Sydney Darling Harbour

Luxury Sydney hotel in Darling Harbour, walk to International Convention Centre Sydney
Along with an outdoor pool, this smoke-free hotel has a restaurant and 3 bars/lounges. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a fitness centre, a poolside bar and a rooftop terrace are on-site. All 590 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also find conveniences such as sitting areas and coffee makers.
Sofitel Sydney Darling Harbour offers 590 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and older
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (AUD 84 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: AUD 30-45 for adults and AUD 20-20 for children
  • 1 restaurant and 1 coffee shop
  • 3 bars/lounges and 1 poolside bar
  • Free daily reception
  • 24-hour room service

Things to do

  • Designer shops
  • Fitness centre
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Chinese
  • English
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Malay
  • Polish
  • Portuguese
  • Spanish
  • Thai

Business services

  • 24-hour business centre
  • Conference space (5350 square feet)
  • Meeting rooms 8

Outdoors

  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Children's dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and older

Renovations and closures

Due to COVID-19, this propertyโ€™s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 100.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 30 and AUD 45 for adults, and AUD 20 and AUD 20 for children (approximately)
  • Valet parking fee: AUD 84 per night
  • A late check-out fee will be charged
  • Rollaway bed fee: AUD 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Pool access available from 6 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sofitel Sydney Darling Harbour Hotel
Sofitel Sydney Darling Harbour (opening November 2017)
Sofitel Sydney Darling Harbou
Sofitel Sydney Darling Harbour Hotel
Sofitel Sydney Darling Harbour Sydney
Sofitel Sydney Darling Harbour Hotel Sydney

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 691 out of 990 reviews
5 - Excellent 70%
Rating 4 - Good. 193 out of 990 reviews
4 - Good 19%
Rating 3 - Okay. 51 out of 990 reviews
3 - Okay 5%
Rating 2 - Poor. 29 out of 990 reviews
2 - Poor 3%
Rating 1 - Terrible. 26 out of 990 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and just a short walk from the CBD for shopping and events. Room was comfortable and well equipped. No bottled water in the room although unsure if this is due to covid but iced water in a jug was quickly brought to the room. Restuarant was great and reasonably priced for a hotel - desserts were fabulous.
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding from Check-in to check-out. Great location and a lovely room and hotel. The Breakfast had plenty of options too.
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel - access to The Hotel Club significantly changed the experience for the better. What a great staycation.
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can never fault the Sofitel, staff are always friendly helpful & professional. Hotel impeccably well maintained with decent sized rooms that are clean and tidy. Conveniently located and easy to find. Highly recommend
Stayed 1 night in Nov 2021

2/5 Poor

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Sadly, a disappointing stay. Lots of maintenance issues - broken curtains in the room and shockingly a leaking ceiling! Clearly understaffed in the housekeeping department, as our room was only cleaned once during our 4 day stay - despite us complaining twice! Some food was even left in the hallway on the floor for two days before someone from the hotel finally tidied it up. The TV only syncs with Android devices, when half the world uses Apple devices! And there was no cushioning on the sun loungers - apparently because of COVID restrictions, despite being encouraged to use the pool area - makes no sense! Could be a really wonderful hotel if they sorted the basics. Such a shame. Feel really let down by the Sofitel brand, despite forking out a significant amount of money for this stay.
Stayed 3 nights in Nov 2021