Desk, free WiFi, bed sheets
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Reviews of Rooms Sincere 1830

2 out of 5
Rooms Sincere 1830
Petkovškovo nabrežje 41, Ljubljana

Reviews

8.4

Very good

Rating 10 - Excellent. 86 out of 208 reviews" "
Rating 8 - Good. 93 out of 208 reviews" "
Rating 6 - Okay. 16 out of 208 reviews" "
Rating 4 - Poor. 8 out of 208 reviews" "
Rating 2 - Terrible. 5 out of 208 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Service was great, allowed us an early check in and late check out. Location was perfect too. Everything smelt a bit drainy and bin-like unfortunately but other than that, lovely.
Stayed 1 night in Sep 2023
Response from simonag on 10 Nov,2023
Thank you so much for staying with us and for your feedback. We are happy that you were satisfied. All the best, Rooms Sincere 1830 staff

10/10 Excellent

Omar

Liked: Cleanliness, property conditions & facilities, room comfort
Highly recommended
This property was a nice and a welcoming way to start our European trip. The staff reserved a taxi to pick us up from the airport, which was greatly appreciated, especially since we arrived late night. While it was difficult to find the entrance to the rooms, I later found out that the staff had also enclosed directions how to get to my room, thank you. The room was clean, comfortable and quiet. The main reason we chose Rooms Sincere is because they offer private bathrooms rather than shared ones. The staff were pleasant and helpful. The USB charger I brought did not work and they lent me one during my stay. I recommend Rooms Sincere 1830.
Stayed 2 nights in Jul 2023
Response from simonag on 22 Aug,2023
Thank you so so much Omar, we appreciate your feedback and your stay with us - we are happy you liked it. All the best, Rooms Sincere 1830 staff

2/10 Terrible

Sungsoo

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in walkable distance to the town centre (5-10 minutes). The only thing I was missing is some place where I could properly hang my clothes in the room (like dresses), otherwise good.
Stayed 5 nights in Jun 2023
Response from simony on 21 Jun,2023
Thank you very much Melanie, we appreciate your feedback and your stay with us. Best wishes, Rooms Sincere 1830 staff

10/10 Excellent

Mirko

Stayed 1 night in Jan 2023
Response from Simona G on 9 Jan,2023
Thank you so much Mirko, we appreciate it a lot. All the best and welcome back again, Rooms Sincere 1830 staff

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget stay!
Is it fancy? No. There are some marks on the walls and other small things, BUT if you're like me and don't care about small cosmetic stuff, this place is perfect! Very centrally located by the Dragon Bridge, the bed was comfortable, A/C worked great, WiFi was strong and quick, room was clean. I travel with my own pillow, ear plugs and eye mask, so I can't comment on that stuff. I would definitely stay here again!
Two twin room
Bathroom - decent size for Europe and STRONG water pressure
Stayed 3 nights in Sep 2022
Response from Simonag on 20 Sept,2022
Dear Brooke, thank you for choosing us for the stay and for the feedback. We are happy that you were satisfied. All the best and welcome back anytime, Rooms Sincere 1830 staff

10/10 Excellent

Zena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
I enjoyed my stay here. Nice window overlooking the river. Quiet and clean (minor issue in the shower ceiling) strange renogoing on with a open 'room' above. I would stay here again
Stayed 2 nights in Jul 2022
Response from simony on 1 Aug,2022
Dear Zena, thank you for the feedback and for staying with us. All the best, Rooms Sincere 1830 staff

2/10 Terrible

Tevfik

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is super over-rated. There is no on site parking, and the furniture is extremely old. There is also an ongoing construction on the street, which made everything more difficult for us.
Stayed 3 nights in Jul 2022
Response from simonag on 19 Jul,2022
Dear Tevfik, thank you for staying with us and for the feedback. We apologise for the construction work, unfortunately we don't have an effect on that. We don't have an on site parking and we don't promise one. We hope your overall stay in Ljubljana was ok. Kind regards, Rooms Sincere 1830 staff

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from simony on 31 May,2022
Dear guest, thank you for staying with us. We apologise for any inconvenience. Kind regards, Rooms Sincere 1830 staff

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Just okay
The location is good, but the room was very basic and the WiFi didn't work most of the time we were there. The credit card machine didn't work either so we had to go get cash to pay the bill. The room and bathroom were okay, but it didn't seem that the bathroom had been that thoroughly cleaned (I saw hairs on the towel rack that definitely didn't belong to me or my partner, and the tiles on the walls didn't look like they had been wiped down). The tap on the sink was loose, so whenever you turned it on it moved around. The metal side table next to the bed looked like it had been burned by cigarettes or something and was really stained, which was just not a very welcoming or comforting look.
Stayed 2 nights in Apr 2022
Response from SimonaG on 10 May,2022
Dear guest, first of all thank you very much for choosing us for your stay and for the feedback. We are very sorry for the stuff you mentioned. As you see we overall have nice reviews about cleanliness and this time we made a mistake and we apologise. For the internet please tell us next time so we can resete it. The bedsides tables we will replace, we had some not so amazing guests in our room. Kind regards, the staff

2/10 Terrible

Dzenis

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2021
Response from simony on 6 Jan,2022
Jonathan, thank you very much for staying with us and for the excelent feedback. Kind regards, Rooms Sincere 1830 staff

8/10 Good

Divina Trinidad

Stayed 2 nights in Aug 2021

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020
Response from SimonaG on 29 Jun,2020
Dear Andrew, thank you very much for staying with us and for your feedback. All the best and welcome back again, Rooms Sincere 1830 staff

10/10 Excellent

J

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Beautiful city. Hotel room was small, but reasonable for the price, fully equipped and clean. Easy to walk to the city centre, train station and castle from the hotel.
Stayed 3 nights in Feb 2020
Response from SimonaG on 28 Feb,2020
Dear J, thank you very much for choosing us for your stay and for your feedback. We are happy you were satisfied. Kind regards and welcome back again, Rooms Sincere 1830 staff

8/10 Good

Sara

Liked: Cleanliness
Good location. Sewerage smell
The location is close proximity to the center. The price was good. It was rather clean. However, there was a bad smell coming from the bathroom (sewerage). Also, there were no light blocking curtains which was a bit annoying.
Stayed 2 nights in Feb 2020
Response from SimonaG on 18 Feb,2020
Dear Sara, thank you for staying with us and for your feedback. We apologise about the smell, we will check what is wrong and fix it. Kind regards, Rooms Sincere 1830 staff

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
This property was okay and sufficient but I was aspecting better based on reviews. It is a very basic room- expected and totally fine. However, the cleanliness was questionable and disappointing. There was a visible through the sheets mystery stain on the bed and debris and hair were on the clean sheets. There was also a faint sewer smell throughout the stay. The room was stuffy with no way to remedy. The staff were extremely friendly and the location was great. The price was raised because we stayed over New Years so it definitely was not worth what we paid.
Stayed 4 nights in Dec 2019
Response from SimonaG on 6 Jan,2020
Dear guest, thank you very much for staying with us and for your feedback. We are very sorry for the situation. As we already explained - next time please tell us right away, not the next morning, so we can solve this immediately. We would change the sheets right away or if possible - also change you the room. Kind regards, we hope your overall stay in Ljubljana was ok, Rooms Sincere 1830 staff

10/10 Excellent

Sofya

Travelled with group
Liked: Cleanliness, staff & service
Everything was great, but it was rather cold inside the room, and there was no opprtunity to help with it. but they really tried! so - it was great!
Stayed 1 night in Oct 2019
Response from SimonaG on 18 Nov,2019
Dear Sofya, thank you very much for staying with us and for your feedback. We apologise for the situation, as you said we really tried. Now it works - for all the future arrivals. We hope your overall stay in Ljubljana was ok. Kind regards, Rooms Sincere 1830 staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location close to city centre. clean rooms and helpful staff
Stayed 1 night in Oct 2019
Response from SimonaG on 13 Oct,2019
Thank you very much! Welcome back again. Kind regards, Rooms Sincere 1830 staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from SimonaG on 10 Oct,2019
Dear guest thank you very much for this review and for choosing us for your stay. Best wishes, Rooms Sincere 1830 staff

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality basic accomodation.
We had a challenge finding the property when we arrived, because it was in the evening and the street is poorly lit. Thankfully we had a flashlight, which we suggest is a must if you are arriving after dark. The service was excellent, the room in good condition and clean.
Stayed 1 night in Sep 2019
Response from SimonaG on 7 Oct,2019
Dear Linda, thank you for choosing us for your stay and for your feedback. We are sorry, we hope you were not looking for us for too long. Best wishes, Rooms Sincere 1830 staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prefect location to visit Ljubljana. Rooms are small, basic, but clean. Sites of Ljubljana are less than a 5min walk.
Stayed 1 night in Sep 2019
Response from SimonaG on 23 Sept,2019
Thank you very much, we are happy you were satisfied. Best wishes, Rooms Sincere 1830 staff

8/10 Good

Verified traveller

Stayed 10 nights in Aug 2019
Response from Simonag on 12 Sept,2019
Thank you! Kind regards, Rooms Sincere 1830 staff

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views of the river. In the centre of town. Very pleasant
Stayed 2 nights in Aug 2019
Response from SimonaG on 20 Aug,2019
Dear guest, thank you so so much for this nice feedback, we are very happy that you were satisfied with your stay. All the best, Rooms Sincere 1830 staff

10/10 Excellent

Stig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close proximity (1min walk) to (the start of) the best parts of Ljubljana, effective check-in and check-out. Rather early check-out, but luggage storage was offered for free, and therefore no issue.
Stayed 2 nights in Aug 2019
Response from SimonaG on 7 Aug,2019
Dear Stig, thank you very much for the feedback and for staying with us. We are very happy you were satisfied and we hope you will have the chance to visit our city again. All the best, Rooms Sincere 1830 staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot - highly recommended!
Stayed 2 nights in Jul 2019
Response from SimonaG on 1 Aug,2019
Thank you so so much, we appreciate your stay with us and your feedback. Best wishes, Rooms Sincre 1830 staff

8/10 Good

Thines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for the money
Simple room but clean and comfy. It was a great deal for the price in my opinion.
Stayed 1 night in Jun 2019
Response from SimonaG on 8 Jul,2019
Dear Thines, thank you very much for this lovely feedback and for staying with us. Wish you all the best, travel a lot, Rooms Sincere 1830 staff

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from SimonaG on 26 Jun,2019
Dear Michael, thank you for staying with us and for your feedback, we appreciate it a lot. All the best and welcome back anytime, Rooms Sincere 1830 staff

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location clean only problem is finding it .lots of roadworks restricted GPS,,,book car spot in advance
Stayed 2 nights in Jun 2019
Response from SimonaG on 19 Jun,2019
Dear guest, thank you for staying with us and for the feedback. We appreciate it. We are sorry about the roadworks - but that's the thing we can't do nothing about, but we totally understand it can be frustrating. Kind regards, Rooms Sincere 1830 staff

8/10 Good

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice accommodation, centrally located
Wonderfully central. Nothing fancy; this is a a hostel with private rooms. Good water pressure and amount to get thru 2 long showers without difficulty. Kettle in room, but only tea no instant coffee. Beds a bit hard for my taste but not bad! I would consider this property again on returning to the city.
Stayed 1 night in Jun 2019
Response from SimonaG on 6 Jun,2019
Dear Drew, thank you very much, we appreciate it that you would return to us again. Wish you all the best, Rooms Sincere 1830 staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from SimonaG on 27 May,2019
Thank you very much! Best wishes, Rooms Sincere 1830 staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!!!
Really good place to stay, especially for the price. Clean and modern rooms. Close to all major attractions.
Stayed 1 night in Apr 2019
Response from SimonaG on 19 Apr,2019
Dear guest, thank you very much for staying with us and for your feedback, we are happy you were satisfied. All the best, Rooms Sincere 1830 staff

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for a city break
A short city break to Ljubljana. Easy walk to this riverside place from the bus station ( 15 minutes max). Good location for the city centre. a short walk to bars and restaurants. Bit worried it would be noisy, as its right by the road, but it was quiet at night time. Recently refurbished ( with some work outside still to do ) very much like an Ibis style in the room
Stayed 2 nights in Feb 2019
Response from SimonaG on 20 Feb,2019
Dear charles, thank you very much for staying with us and for the feedback, we appreciate it. We still have some work ahead of us, we are trying our best. Kind regards and welcome back again, Rooms Sincere 1830 staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel- within walking distance to all main attractions, close to bus and train stations. Clean room with essentials and very helpful, friendly staff. Would definitely recommend!
Stayed 3 nights in Jan 2019
Response from SimonaG on 3 Feb,2019
Dear guest, sincerely thank you for your stay with us and for this wonderful review. It was a pleasure. All the best from the staff

8/10 Good

Avelino

It all worked out!!Happy and no issue!!
Stayed 2 nights in Nov 2018
Response from SimonaG on 21 Nov,2018
Dear Avelino, thank you very much, we are happy you were satisfied. All the best and lots of traveling, Rooms Sincere 1830 staff

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018
Response from SimonaG on 15 Nov,2018
Thank you so so much! All the best, Rooms Sincere 1830 staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riverside rest
The place is within a couple of minutes walk from the Dragon Bridge and about 10-15 minutes from the railway station and bus terminal, location is great. There's also a supermarket just across the river. It is clean and comfortable. Our room had 3 beds, best for 2 adults and a child, with a leafy riverside view.
Stayed 1 night in Oct 2018
Response from SimonaG on 5 Nov,2018
Dear guest, thank you so much for staying with us and for the feedback. We are happy you were satisfied. All the best and welcome to visit us again, Rooms Sincere 1830 staff

8/10 Good

Cristan

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
This is actually operated as an annex to the H2O hostel. The location is excellent and the rooms are ultramodern, but don't expect a hotel atmosphere.
Stayed 1 night in Oct 2018
Response from SimonaG on 5 Nov,2018
Dear guest, thank you so much for the feedback and for choosing us for your stay. We are happy you were satisfied. As you said - you can not expect a hotel atmosphere, we never said we were one. Kind regards, Rooms Sincere 1830 staff

8/10 Good

Cristan

Liked: Cleanliness, property conditions & facilities, room comfort
Central location
Two nights while passing through. Check in is actually at the hostel a few doors down. Room was ultramodern and the location was great but I was a bit surprised that there was no maid service.
Stayed 1 night in Oct 2018
Response from SimonaG on 5 Nov,2018
Dear guest, thank you so much for staying with us and for the feedback. We have a maid service. We have it written in the folder in the room and on the door you have a note which you can put on the door handle that we clean the bathroom and give you fresh towels. Otherwise we don't clean the rooms on daily basis - we are not a hotel. Kind regards and welcome to visit our country again, Rooms Sincere 1830 staff

6/10 Okay

travellover, Chiba, Japan

Liked: Cleanliness
Location is good, but hard time finding the reception. The staff were very nice and kind. This place is more like the place to just sleep.
Stayed 2 nights in Sep 2018
Response from SimonaG on 5 Nov,2018
Dear guest, first of all thank you for staying with us and for the feedback. We are sorry if you had trouble finding us (we have signs all over the building). All the best and lots of traveling, Rooms Sincere 1830 staff

8/10 Good

Alma

Liked: Cleanliness, staff & service
Hotel room with hot pot
Advertised as an apartment; but just hot pot; shared refrigerator down the hall that stunk really bad. No elevator! Check in is at the Hostel down the street. Staff was really nice. They did a load of laundry !!!
Stayed 2 nights in Sep 2018
Response from SimonaG on 5 Nov,2018
Dear guest, thank you for the feedback and for staying with us. We apologise about the fridge. You also have a fridge in the room, the big one was just a temporary solution until we got the small ones for each room. Otherwise we are happy that you were satisfied and we hope you will visit our country again, Rooms Sincere 1830 staff

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and convenient place
Great place to stay, convenient to everything. Lovely staff, very helpful. Would stay again.
Stayed 5 nights in Oct 2018
Response from SimonaG on 5 Nov,2018
Thank you so much! All the best and welcome back again, Rooms Sincere 1830 staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Stayed 1 night in Sep 2018
Response from SImonaG on 3 Oct,2018
Dear guest, thank you so so much! All the best, Rooms Sincere 1830 staff

6/10 Okay

kathleen, melbourne,australia

Liked: Cleanliness, staff & service
Great location
Clean comfortable spacious room in fantastic location. There is no fridge in the room but there is a large community one on the floor. A kettle & mugs in room with herbal teas, no coffee or milk.
Stayed 3 nights in Sep 2018
Response from SimonaG on 5 Oct,2018
Dear guest, first of all thank you for staying with us and for the feedback. We are sorry you were not satisfied. You said that we are a budget hotel - we are not a hotel at all. So yes, we don't have coffee and milk in the room, but you can have coffee from the coffee machine in the reception area. All the best, Rooms Sincere 1830 staff

6/10 Okay

Verified traveller

Marginal / nothing like the pictures;
Stayed 1 night in Sep 2018
Response from SimonaG on 10 Sept,2018
Dear guest, thank you for staying with us and for the feedback. We are a little bit surprised, because our rooms are as on the pictures. If we put you in some other room we apologise, but in this moment we can not know, because you made an anonymous review and we don't know in which room where you staying. All the best, Rooms Sincere 1830 staff

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doorstep of the main sights
Compact family room with mezzanine beds above the double was clean and big enough for a weekend. The best thing for tourists is the location, literally on the doorstep of the main sights. Only minor negative is the shared coffee machine in the hall is very noisy, cheap acceptable coffee though.
Stayed 2 nights in Jul 2018
Response from SimonaG on 20 Aug,2018
Dear Simon, thank you so much for taking the time to review our place and for staying with us. We are happy you like our place and we hope the coffee machine didn't bother you too much. All the best and welcome to visit Ljubljana again, Rooms Sincere 1830 staff

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from SimonaG on 3 Aug,2018
Thank you Dawn. All the best, Rooms Sincere 1830 staff

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The location of the hotel is, it is walking distance to lots of eating places. It was clean and modern, our only complaint was the bed was rock hard.
Stayed 1 night in Jul 2018
Response from SimonaG on 2 Aug,2018
Dear Maurice, thank you so much for staying with us and for this nice feedback. We appreciate it. We hope you had a good night despite the bed - it is hard to satisfy each taste about beds. All the best, Rooms Sincere 1830 staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hostel close to Old Town
This hostel is located very close to Old Town; thus, it is quite easy to visit several interesting attractions in the downtown.
Stayed 3 nights in Jul 2018
Response from SimonaG on 13 Jul,2018
Dear guest, thank you so much, we are more than happy that you were satisfied. All the best and lots of traveling, Rooms Sincere 1830 staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good Hostel near Old Town
This hostel is located very close to the dragon bridge in downtown; thus, major attractions in old town are easily accessible.
Stayed 1 night in Jul 2018
Response from SimonaG on 11 Jul,2018
Dear guest, thank you so much for staying with us and for your feedback. We would just like to say that we are not a hostel :)! All the best and visit Ljubljana again, Rooms Sincere 1830 staff