NOX Hotels - Kensington

4.0 star property
Upscale comfort meets convenience at this stylish retreat near shopping destinations, with WiFi and attentive luggage storage for a hassle-free experience

Choose dates to view prices

NOX Hotels - Kensington is moments from Olympia Conference Centre. Guests love the proximity to Westfield London Shopping Centre and enjoy amenities like reliable WiFi, helpful luggage storage, and a concierge service with positive reviews.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • Kitchen

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

The front desk is open Monday - Saturday (9:00 AM - 5:00 PM)

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 24 February 2026 to 23 February 2028 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is NOX Hotels - Kensington pet-friendly?

No, pets are not allowed at this property.

How much is parking at NOX Hotels - Kensington?

This hotel doesn't offer parking.

What time is check-in at NOX Hotels - Kensington?

Check-in start time: 2:00 PM; check-in end time: 5:00 PM. After-hours check-in is not available.

What time is check-out at NOX Hotels - Kensington?

Checkout is at 11:00 AM.

Where is NOX Hotels - Kensington located?

Located in Kensington, this hotel is within 1 mile (2 km) of Olympia Events, Kensington High Street and Westfield London Shopping Centre. Hyde Park and Marble Arch are also within 3 miles (5 km). Shepherd's Bush Underground Station is 12 minutes by foot and Holland Park Underground Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 389 out of 882 reviews
Rating 8 - Good. 366 out of 882 reviews
Rating 6 - Okay. 73 out of 882 reviews
Rating 4 - Poor. 33 out of 882 reviews
Rating 2 - Terrible. 21 out of 882 reviews

Reviews

Verified

8/10 Good

Aleem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extremely close to public transport. Staff was super friendly and bent over backwards to help with any questions or concerns. The room w/ kitchenet was great. Water pressure was perfect. My mattress was hard and wifi was weak. It worked well on my Chromebook, but was terrible on the phone. The front stairs need railings. Slippery when it rains.
Stayed 13 nights in Oct 2021
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The fire alarm went off 3 times waking me up at 6am because of people smoking and most of the staff were rude and unhelpful. SUPER nice amenities but poor staff (except the receptionist lady - she was very kind)
Stayed 9 nights in Jun 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location and economical option in Kensington Free to use the mini-kitchen
Stayed 10 nights in Feb 2021
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities

Good place to stay but noisy road.

Modern, clean & good location but very noisy road which woke us up each morning very early. Very friendly staff and overall good place to stay. Would request a room on other side of building to avoid next time.
Stayed 2 nights in Oct 2020
Verified

2/10 Terrible

AnneS

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t able to check-in because I had to cancel this holiday. This property was not at all helpful with providing a refund even though I had a legitimate reason for cancellation - couldn’t get a travel exemption to travel from Australia to the UK. Very disappointing attitude during this world health crisis. When I can travel again I certainly won’t be staying at a place that has virtually stolen thousands of pounds sterling in pre-paid accommodation.
Stayed 6 nights in Sep 2020
Verified

6/10 Okay

Matt

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The location was good. The bathroom didn’t appear to have been cleaned properly (there were pubes on the shower wall). The air con was okay but took a while to cook the room down. Overall for the price I would say it’s quite good, the cleanliness was a little disappointing but it did the job.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Yankeedoodle

Liked: Cleanliness, staff & service, amenities
The location is ideal, staff is friendly, reasonably priced but doesn’t feel cheap.
Stayed 17 nights in Sep 2020
Verified

2/10 Terrible

LJH

Disliked: Staff & service, amenities, property conditions & facilities
Arrived around 7pm, Wasn’t able to access, Staff told me check-in had finished At 5 pm and that there was no one available to check me in. Waited outside for one hour, very rude and unhelpful.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Jamal

Liked: Cleanliness, room comfort
Had a really good stay! Very well located and the rooms were exceptionally clean and modern. No noise and I thought the kitchen cupboard was practical. The Nespresso machine was a really nice gesture too!
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities
The Studio was New, Classy Clean and had all the kitchenette Items to cook an easy meal. Cant beat the quality and price combo. Kensington is a classy part of the city.
Stayed 2 nights in Jun 2020
Verified

10/10 Excellent

Verified traveller

Modern, Clean, Good Price, Close to public transportation, Quiet.
Stayed 6 nights in Jun 2020
Verified

8/10 Good

Gaelle

Liked: Cleanliness, room comfort
Chambre familiale, toutle monde a adore !! Petite chose peut etre, nous etions 5, un couchage avait ete ajouté, parfait ! Cependant nous n'avions que 4 chaises pour les repas c'est moins pratique 😉
Stayed 4 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Disliked: Room comfort

Raheem

The staff member was excellent. I had to change my room as I found some stain on bed I will attached some pictures. The other room was clean. The bed was not comfortable and small. My feet was out of the bed. I am not sure if I will book again because for the price I can find better places.
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, clean and loop lovely, co in the summer
Stayed 1 night in May 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway, nice and quiet, clean and professional
Stayed 1 night in May 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, fantastic location, easy to travel to and from
Stayed 1 night in May 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very professional, nice and quiet and close to the station
Stayed 1 night in May 2020
Verified

8/10 Good

Steven

Liked: Cleanliness, room comfort

Like your own small studio ✔️

Very good has everything you need /very handy having you own little kitchen etc and very clean ✔️Highly recommend 👍
Stayed 5 nights in May 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, would definitely recommend for a stay in London
Stayed 1 night in May 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness
Bed was dirty, other than that a fantastic stay close to bathe station
Stayed 1 night in May 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Nice location, near Holland Park, easy walk to Kensington street, cafes, shops .. VERY BEST Cafe is Cafe Torte on Kensington Street, BEST coffee, and LOVELIEST people :))))) XoXo
Stayed 4 nights in Apr 2020
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, room comfort

Would return

Great little studio, fab location
Stayed 1 night in Apr 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Friendly! Will come again! Looked just like the photos!
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Super Lage. Sauber. Preis-Leistung stimmt. Küche für Kleinigkeiten ausreichend.
Stayed 21 nights in Mar 2020
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Tried to contact them about an expensive jacket we left in the closet of our room and they failed to get back to us. We've called them several times and everyday before we left the U.K with no response.
Stayed 2 nights in Jan 2020