10/10 Excellent
James
1 Mar,2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hampton by Hilton in Park Royal has very good interior decorations, bar area, lounge area, and the rooms themselves are very modern and luxurious.
My only issue with the hotel was the parking situation, I don't mind the fee of £20 per night to park, however I don't agree with the 'First Come, First Served' mentality that is in place for the parking. I would rather you could pre-book a parking space. This criticism isn't about me being upset about the fact I didn't get a space, however there was quick way for me to confirm whether I could park in the hotel or if I had to park elsewhere before setting off to come to the hotel. If you could pre-book the parking online, and then subsequently have a notice online that states 'Are parking is currently full, you will have to look elsewhere' would've saved me a lot of time and allowed me to stay in the hotel longer as I had to leave early to move my car.
James
Stayed 1 night in Feb 2023