Heeton Concept Hotel Kensington

Photo gallery for Heeton Concept Hotel Kensington

Primary image
Executive Room | Desk, blackout curtains, iron/ironing board, free WiFi
Superior Double Room | Desk, blackout curtains, iron/ironing board, free WiFi
Executive Room | Desk, blackout curtains, iron/ironing board, free WiFi
Superior Double Room | Desk, blackout curtains, iron/ironing board, free WiFi

Overview of Heeton Concept Hotel Kensington

UNESCO Sustainable Travel Pledge

Heeton Concept Hotel Kensington

3.0 star property

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
15-25 Hogarth Road, London, England, SW5 0QJ

Explore the area

  • Popular LocationKensington High Street11 min walk
  • Popular LocationNatural History Museum16 min walk
  • Popular LocationKensington Palace3 min drive
  • AirportLondon (LHR-Heathrow)28 min drive

Choose dates to view prices

About this area

London

Heeton Concept Hotel Kensington is located in London City Centre, a neighbourhood in London, and is near a metro station. Buckingham Palace and Marble Arch are notable landmarks, and some of the area's popular attractions include Natural History Museum and London Eye. Looking to enjoy an event or a game? See what's going on at Wembley Stadium or O2 Arena. Guests love the hotel's convenience for public transportation: Earl's Court Station is 3 minutes on foot and West Brompton Underground Station is 10 minutes.

What's nearby

  • Kensington High Street - 11 min walk
  • Natural History Museum - 16 min walk
  • Kensington Palace - 3 min drive
  • Eventim Apollo - 4 min drive
  • Royal Albert Hall - 6 min drive

Getting around

  • Earl's Court Station - 3 min walk
  • West Brompton Underground Station - 10 min walk
  • Heathrow Airport (LHR) - 28 min drive

About this property

Heeton Concept Hotel Kensington

Eco-friendly London hotel in London City Centre, near Hyde Park
Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.. Featured amenities include a computer station, a 24-hour front desk, and a safe deposit box at the front desk..#Due to COVID-19, this propertyโ€™s food and beverage options may be limited.. Mandatory fees: You'll be asked to pay the following charges at the property: Deposit: GBP 50 per accommodation, per stay We have included all charges provided to us by the property. . Policies: The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60ยฐC/140ยฐF. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global). This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed No onsite parking is available The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 5:00 AM. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: No pets, service animals welcome. House Rule: No smoking.
Heeton Concept Hotel Kensington offers 115 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch Flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1โ€“2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Arabic, Bulgarian, Chinese (Cantonese), English, French, Greek, Italian, Romanian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1โ€“2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Coffee/tea in a common area

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Tour/ticket assistance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 191 out of 989 reviews
5 - Excellent 19%
Rating 4 - Good. 409 out of 989 reviews
4 - Good 41%
Rating 3 - Okay. 255 out of 989 reviews
3 - Okay 26%
Rating 2 - Poor. 95 out of 989 reviews
2 - Poor 10%
Rating 1 - Terrible. 39 out of 989 reviews
1 - Terrible 4%

3.8/5

Cleanliness

3.9/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities

3.4/5

Eco-friendliness

3/5 Okay

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
To start off, my stay at the Heeton Kensington was perfectly fine. The locations is great and very near the Tube station, the room was small but comfy, the shower got hot, and it had AC! But then the AC started making very angry noises so much so that I was unable to sleep or even stand being in the room. I reported it to the front desk who said they would send maintenance. I assume they did (no one every followed up) because it got slightly better but then after 24 hours went back to the same problem. This hotel is a very good value and centrally located but note that if something goes wrong, the staff really aren't going to do anything to make it better unless you complain at great length.
Stayed 6 nights in Aug 2022

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to ask, beg or argue for essential things like soap in the shower, the TV remote, getting the room cleaned or changing towels on alternate days. Things like socket outlets and lights near the bed didnโ€™t work. We were asked to pay ยฃ3 per bag just to leave our luggage in a box room near the reception because we arrived a little early. Best thing about the property is the location, other than that we wouldnโ€™t recommend it.
Stayed 5 nights in Jul 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The room was nice and quiet. The pillows were a little hard, but the bed was great. My only complaint is that the AC made noises when I dropped the temp and there were no wash cloths. I think the lack of wash cloths may be a UK thing because thatโ€™s been the case at multiple properties Iโ€™ve stayed at during my trip. They may have provided them had I asked for them.
Stayed 1 night in Jul 2022

4/5 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Was reasonably priced for the location. Stayed two nights. Offered a small space- very compact rooms. We had three guests- the fold out bed was uncomfortable- main bed was okay. Good for just a couple nights
Stayed 2 nights in Jul 2022

2/5 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was friendly. However I had the awful experience of being trapped in the bathroom due to a faulty door handle.
Stayed 7 nights in Jun 2022