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Heeton Concept Hotel Kensington

3.0 star property
Victorian hotel with 24-hour front desk and bar/lounge

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Photo gallery for Heeton Concept Hotel Kensington

Front of property – evening/night
Shower, free toiletries, hair dryer, towels
1 bedroom, desk, blackout curtains, iron/ironing board
Room amenity
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Single Room

1 bedroom, desk, blackout curtains, iron/ironing board

Single Room

7.4 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

1 bedroom, desk, blackout curtains, iron/ironing board

Twin Room

7.0 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Double Room

1 bedroom, desk, blackout curtains, iron/ironing board

Family Double Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Family Room

1 bedroom, desk, blackout curtains, iron/ironing board

Family Room

7.8 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Economy Twin Room

1 bedroom, desk, blackout curtains, iron/ironing board

Economy Twin Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Single Bunk Bed

View all photos for Standard Triple Room

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Triple Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 6
  • 3 Single Bunk Beds

View all photos for Executive Room

1 bedroom, desk, blackout curtains, iron/ironing board

Executive Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Sofa bed
Hairdryer
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Lite Double Room

1 bedroom, desk, blackout curtains, iron/ironing board

Lite Double Room

8.4 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

1 bedroom, desk, blackout curtains, iron/ironing board

Superior Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

1 bedroom, desk, blackout curtains, iron/ironing board

Double Room

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Quadruple Room

1 bedroom, desk, blackout curtains, iron/ironing board

Superior Quadruple Room

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 8
  • 4 Single Bunk Beds

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About the area

Map
15-25 Hogarth Road, London, England, SW5 0QJ

What's nearby

  • Natural History Museum - 18 min walk - 1.5 km
  • Royal Albert Hall - 19 min walk - 1.6 km
  • Victoria and Albert Museum - 2 min drive - 1.7 km
  • Hyde Park - 3 min drive - 2.0 km
  • Buckingham Palace - 7 min drive - 3.9 km

Getting around

  • Earl's Court Station - 3 min walk
  • West Brompton Station - 10 min walk
  • London (LCY-London City) - 59 min drive

Restaurants

  • ‪Pret a Manger - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Courtfield - ‬2 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Over Under Coffee - ‬1 min walk

About this property

Heeton Concept Hotel Kensington

Hotel near Design Museum
Located close to Natural History Museum and Kensington Palace, Heeton Concept Hotel Kensington provides a bar. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A water dispenser, a 24-hour front desk and luggage storage
  • Coffee/tea in reception, multilingual staff and a lift
  • Smoke-free property, games and a TV in reception
  • Guest reviews give top marks for the helpful staff and proximity to public transport
Room features
All 115 rooms feature comforts such as air conditioning, as well as amenities such as free WiFi. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

Arabic, Bulgarian, Chinese (Cantonese), English, French, Greek, Hindi, Italian, Romanian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Games
  • TV in common areas

Family friendly

  • Children's games
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift
  • Thin carpet in public areas

More

  • 6 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Heeton Concept Hotel Kensington pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Heeton Concept Hotel Kensington?

This property doesn't offer parking.

What time is check-in at Heeton Concept Hotel Kensington?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Heeton Concept Hotel Kensington?

Checkout is at 11:00 AM.

Where is Heeton Concept Hotel Kensington located?

Located in London City Centre, this hotel is within 1 mi (2 km) of Design Museum, Natural History Museum and Victoria and Albert Museum. Science Museum and Kensington Palace are also within 1 mi (2 km). Earl's Court Station is only a 3-minute walk and West Brompton Underground Station is 10 minutes.

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Heeton Concept Hotel Kensington Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 126 out of 353 reviews
Rating 8 - Good. 114 out of 353 reviews
Rating 6 - Okay. 70 out of 353 reviews
Rating 4 - Poor. 28 out of 353 reviews
Rating 2 - Terrible. 15 out of 353 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

tyana

Liked: Cleanliness, amenities, property conditions & facilities
Serena at the front desk was amazing - thank you so much for taking such good care of us, Serena!
Stayed 3 nights in Jun 2025

8/10 Good

Ian

Liked: Cleanliness
Location was excellent. Rooms were small (but that's a typical London thing) but were clean.
Stayed 6 nights in Apr 2025

8/10 Good

Rosemarie

Staffs are very nice , the hotel is very accessible to the subway, shops . Staffs clean our room everyday .
Stayed 3 nights in May 2025

10/10 Excellent

PAUL

Liked: Cleanliness, property conditions & facilities
Great location, near to plenty of places to eat and drink as well as a tube stop. Staff were friendly helpful. The rooms are small and the lift was out of order when we were there, but for a stop over it was fine. The room itself was clean, as was the bathroom and the bed was comfortable. AC was on but didn't seem to do a lot, however there was a fan in the room as well which was fine.
Stayed 1 night in May 2025

2/10 Terrible

Geraldine

Disliked: Cleanliness, amenities, property conditions & facilities
False advertising. Trapped us last minute and did not tell us the elevator was not working until they handed the key. AC was not working and instead of moving us to another room which we asked for. Instead they just gave us a fan.
Narrow hallway
10 days Lift not working
AC not cooling
Stayed 3 nights in Jun 2025

10/10 Excellent

Akshita

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay!
Stayed 4 nights in Oct 2024

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and kind staff. The bird facts were interesting.
Stayed 1 night in Jan 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
It was okay, we could hear someone snoring which was not bad but I cant imagine having to listening to people doing something else...
Stayed 3 nights in Feb 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Fab location, super quiet night but right by some fab restaurants / pubs and so close to the tube.
Stayed 1 night in Oct 2024

10/10 Excellent

SOH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did shared my review via trip advisor app. Excellent service. Speical thanks for Ms Serena for her patience and welcoming smiles. Thank you, Serena.
Stayed 2 nights in Dec 2024

6/10 Okay

Julie-Anne

Liked: Cleanliness, staff & service
Very small rooms. Worst pillow ever. I think it is time to look at providing two pillows and ones that are comfortable. The one pillow provided was like a brick it was better not using it! You can hear everything from the next door room.
Stayed 1 night in Feb 2025

6/10 Okay

Shirley S.

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property very conveniently located to tube rail station. You can easily transport anywhere in the city. The hotel was also clean and nice atmosphere, but rooms are extremely small. Very disappointed to have money disappeared from room after cleaning was done. I wish I had never asked them to clean room. This has never happened to me at any other hotel. So don’t leave any valuables in room.
Stayed 3 nights in Mar 2025

8/10 Good

Torbjörn

Liked: Amenities
It was à Geert Nice place
Stayed 4 nights in Aug 2024

10/10 Excellent

SONGMI

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient access to the subway and bus, lots of nice restaurants nearby. Very nice place.
Stayed 3 nights in May 2024

8/10 Good

Jessica M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the hotel was very friendly.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Great staff

Great staff and the hospitality was very good
Stayed 2 nights in Apr 2024

10/10 Excellent

Dolores

Liked: Amenities, property conditions & facilities
We had a short stay, friendly staff greeted us, room was quaint, we weren’t there for long but had a nice rest and walked to delicious food and a fun pub in the evening. We would stay again.
Stayed 2 nights in Jun 2024

8/10 Good

Ryoji

Liked: Cleanliness, staff & service, property conditions & facilities
Within 4 minutes walk to Earl’s Court station
Stayed 1 night in Nov 2024

6/10 Okay

Liz

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This boutique hotel is in a perfect location 1 block away from earls court tube station, plenty of shops and restaurants. There is construction on the building right next door and across the street. So noise was prevalent. It make take 1 more year for this to be over. Be aware, I found bugs and ants in my room. Front desk promise to Deep clean, but couldn’t move me to another room/full occupancy. The halls on the 3rd floor are small couldn’t extend my arms and I was able to touch the ceiling. I am 5’7, medium frame. The lights are motion activated so it wasn’t safe especially if you are trying to pull out your keys. Lights go off and it’s peach dark. Stairs are dangerous to use. These have thick carpet and these were for small feet. Only 1 lift for 2 people, which it is use to bring trash down so it smells. It was down for 1 day, but they offer to bring my luggage for me, so customer service was great. If a Quiet area, Safety and clean rooms are your priorities, find something else for the price.
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite and efficient only stayed one night to visit Royal Albert Hall although I enjoyed the stay
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

You get what you’re paying for

It’s a good hotel for the price. Rooms aren’t huge, and they can get stuffy, but they’re comfortable for a short term stay. It’s very close to Earls Court Station, so you have easy to the rest of London from there. There’s quite a few restaurants within walking distance, as well as a Tesco supermarket less than a 15 minute walk away for groceries or what not. Would definitely stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe,quiet,very close to Tube and staff were professional & helpful. We enjoyed the area very much.
Stayed 5 nights in Mar 2024

10/10 Excellent

margaret

Liked: Property conditions & facilities, room comfort
Hptel was clean, staff were nice and helpful when needed.
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very small and not so clean
Stayed 2 nights in Dec 2024