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Heeton Concept Hotel - Luma Hammersmith

3.0 star property
Victorian hotel with 24-hour front desk and bar/lounge

Choose dates to view prices

Photo gallery for Heeton Concept Hotel - Luma Hammersmith

Two single beds with dark headboards and a large abstract artwork adorn this sleek, contemporary room.
Welcome to LUMA, where guests can check in and enjoy a warm, inviting atmosphere.
Welcome to Concept Hotel, featuring a sleek entrance with glass doors and a well-manicured hedge.
Enjoy a drink at the bar with stools and a fully stocked refrigerator.
Experience the stylish ambiance of LUMA, where sleek decor and modern touches come together.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double Room (Luma)

1 bedroom, in-room safe, blackout curtains, soundproofing

Superior Double Room (Luma)

8.6 out of 10
Excellent
(47 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
TV
Separate bedroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Fridge
TV
Sofa bed - single
Separate bedroom
Blackout curtains
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Standard Double or Twin Room

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Luma Twin Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Luma Twin Room

8.6 out of 10
Excellent
(12 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
TV
Separate bedroom
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Plus Room, 1 Double Bed with Sofa Bed

1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Plus Room, 1 Double Bed with Sofa Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Fridge
TV
Sofa bed - double
Separate bedroom
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room (Light)

1 bedroom, in-room safe, blackout curtains, soundproofing

Standard Double Room (Light)

8.6 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio

1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Studio

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Blackout curtains
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
28-36 Glenthorne Road, London, England, W6 0LS

What's nearby

  • Eventim Apollo - 6 min walk - 0.6 km
  • Olympia Conference and Exhibition Centre - 19 min walk - 1.6 km
  • Westfield London Shopping Centre - 3 min drive - 2.0 km
  • Royal Albert Hall - 7 min drive - 4.6 km
  • Hyde Park - 8 min drive - 4.9 km

Getting around

  • Kensington (Olympia) Underground Station - 3 min drive
  • Hammersmith Station - 3 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪The William Morris - ‬6 min walk
  • ‪The Swan - ‬7 min walk
  • ‪Pret a Manger - ‬6 min walk
  • ‪Hop Poles - ‬8 min walk
  • ‪Caffè Nero - ‬7 min walk

About this property

Heeton Concept Hotel - Luma Hammersmith

Hotel near Eventim Apollo
Located close to Olympia Conference and Exhibition Centre and Westfield London Shopping Centre, Heeton Concept Hotel - Luma Hammersmith provides a garden, laundry facilities and a bar. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A water dispenser, tour/ticket information and luggage storage
  • Smoke-free property, a 24-hour front desk and coffee/tea in reception
  • Outdoor furniture, multilingual staff and a lift
  • Guest reviews speak highly of the overall value, helpful staff and proximity to public transport
Room features
All 89 rooms include comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • Travel cots, heating and daily housekeeping

Languages

Catalan, English, Hindi, Portuguese, Romanian, Russian, Spanish, Ukranian, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (132 centimetre wide door)
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.0 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

LUMA Concept Hotel
LUMA Concept Hammersmith
Heeton Concept – Luma London
Heeton Concept Hotel – Luma Hotel
Heeton Concept Hotel – Luma London
Heeton Concept Hotel – Luma Hotel London
LUMA Concept Hotel Hammersmith
Heeton Concept Hotel Luma Hammersmith
Heeton Concept Hotel - Luma Hammersmith Hotel
Heeton Concept Hotel - Luma Hammersmith London
Heeton Concept Hotel - Luma Hammersmith Hotel London

Frequently asked questions

Is Heeton Concept Hotel - Luma Hammersmith pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heeton Concept Hotel - Luma Hammersmith?

Heeton Concept Hotel - Luma Hammersmith doesn't offer parking.

What time is check-in at Heeton Concept Hotel - Luma Hammersmith?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Heeton Concept Hotel - Luma Hammersmith?

Checkout is at 11 AM.

Where is Heeton Concept Hotel - Luma Hammersmith located?

Located in Hammersmith and Fulham, this hotel is within 1 mi (2 km) of Eventim Apollo and Olympia Conference and Exhibition Centre. Westfield London Shopping Centre and Royal Albert Hall are also within 3 mi (5 km). Hammersmith Station is only a 3-minute walk and Ravenscourt Park Underground Station is 8 minutes.

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Heeton Concept Hotel - Luma Hammersmith Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 498 out of 1000 reviews
Rating 8 - Good. 315 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing , will definitely be back
Stayed 1 night in Apr 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and area.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tereza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing!
Stayed 2 nights in Mar 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay for our trip to London over Christmas!! Great hotel with very friendly staff!
Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worthwhile stay

Convenient location and lovely staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 3 nights in Nov 2024

8/10 Good

Aeryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and nothing too much effort. Excellent location for what we needed
Stayed 1 night in Mar 2025

8/10 Good

Faye

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great for west London area
Stayed 1 night in Jan 2025

10/10 Excellent

Murray

Liked: Cleanliness
A great place to stay when in London on business.
Stayed 1 night in Nov 2024

10/10 Excellent

Calogero

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for the great service. We really enjoyed it. Keep up the good work. See you soon.
Stayed 4 nights in Apr 2025

6/10 Okay

Torsten

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
ok
Stayed 6 nights in Jul 2025

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and contemporary Well designed room Excellent friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable stay, has all that was required, quick easy check in and ideal location. Thank you, staff great
Stayed 1 night in Jan 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this as it was close to a client office and was delighted I did. It was a great location close to the Underground and easy walking distance to shopping and dining options.
Stayed 4 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Great location, friendly staff but a bit grubby.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jamal Aliyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff and they encourage eco-friendliness with free drinks.
Stayed 10 nights in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay in a super location. Close to bars and restaurants. Lovely staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is very nice

Great location, great room and great service
Stayed 1 night in Dec 2024

10/10 Excellent

Rajasekar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located close to multiple tube lines and various shopping and restaurant options.
Stayed 7 nights in Sep 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice neighborhood, lots of dining options around. Close to train stations.
Stayed 1 night in Oct 2024

8/10 Good

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for night to take my mother out .
Stayed 1 night in Jan 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and great price for such a central location
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, Super clean

Perfect location. Super clean, staff were really friendly, very quick checkin. We went to a show at the Apollo and could not fault this hotel for location for the show and for amazing local restaurants. Will 100% recommend and hope to stay again!
Stayed 1 night in Nov 2024

6/10 Okay

Levon

Liked: Cleanliness, property conditions & facilities
Basement room was an unwanted surprise. It had one window and it looked out into another hallway rather than outside. Sink is in the main area not the toilet room. There are no hand towels - just large towels. Shower stall is very tight. Mini fridge doesn’t work. Room was clean, good air conditioning, solid water pressure, lots of mirrors. Location was great - just a few minutes walk to Hammersmith station.
Stayed 3 nights in Jul 2025