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Indoor pool
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
View from Room

Guest reviews

3.6 out of 5 Good
1,717 reviews
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air conditioning
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationOxford Street10 min walk
Popular LocationMarble Arch13 min walk
Popular LocationHyde Park13 min walk
AirportLondon (LHR-Heathrow)43 min drive

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  • Twin Room

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsTwin Room
  • Room, 1 King Bed

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsRoom, 1 King Bed
  • Executive Room, 1 King Bed, Business Lounge Access

    Room amenities

    • 22 sq m
    • Sleeps 2
    More detailsExecutive Room, 1 King Bed, Business Lounge Access
  • Executive Twin Room, Business Lounge Access

    Room amenities

    • 22 sq m
    • Sleeps 2
    More detailsExecutive Twin Room, Business Lounge Access
  • Superior Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsSuperior Room, 1 King Bed
  • Superior Room, 2 Queen Beds

    4.4/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
    More detailsSuperior Room, 2 Queen Beds
  • Suite, 1 King Bed

    Room amenities

    • 48 sq m
    • Sleeps 2
    More detailsSuite, 1 King Bed
  • Family Room

    4.1/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 5
    More detailsFamily Room
  • Family Room

    Room amenities

    • 18 sq m
    • Sleeps 3
    More detailsFamily Room
  • Suite, 1 King Bed (Octagon)

    Room amenities

    • 67 sq m
    • City view
    • Sleeps 2
    More detailsSuite, 1 King Bed (Octagon)
  • Studio Suite

    Room amenities

    • 55 sq m
    • Sleeps 2
    More detailsStudio Suite
  • Presidential Suite, Business Lounge Access

    Room amenities

    • 90 sq m
    • City view
    • Sleeps 2
    More detailsPresidential Suite, Business Lounge Access
  • Family Room, 1 King Bed (Superior Plus)

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 8
    More detailsFamily Room, 1 King Bed (Superior Plus)
  • Room, 1 Queen Bed

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsRoom, 1 Queen Bed

About this area

London

Located in London's London City Centre neighbourhood, Hilton London Metropole is in the city centre and near the airport. Marble Arch and Kensington Palace are notable landmarks, and travellers looking to shop may want to visit Oxford Street and Queensway. Looking to enjoy an event or a game? See what's going on at Emirates Stadium or Stamford Bridge Stadium. Guests appreciate the hotel's convenience for public transportation: Edgware Road Underground Station is just steps away and Paddington Underground Station is 7 minutes on foot.
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View in a map
Popular Location

What's nearby

  • Oxford Street - 10 min walk
  • Marble Arch - 13 min walk
  • Hyde Park - 13 min walk
  • Piccadilly Circus - 13 min drive
  • Kensington Palace - 16 min drive

Getting around

  • Edgware Road Underground Station - 1 min walk
  • London Paddington Station - 7 min walk
  • AirportLondon (LHR-Heathrow) - 43 min drive

Restaurants

  • Where to eat
  • EDG Bar & Lounge – Cocktail bar offering international cuisine. Open daily.
  • Whisky Lounge – Open daily.
  • Sports Bar – Open daily.
  • Fiamma – Restaurant offering Mediterranean cuisine.

About this property

Hilton London Metropole

4-star London hotel in London City Centre, near Oxford Street
Along with 4 restaurants, this smoke-free hotel has an indoor pool and 4 bars/lounges. WiFi in public areas is free. Additionally, a health club, a coffee shop/café and a conference centre are on-site. All 1059 soundproofed rooms feature WiFi and MP3 docks. Guests can appreciate conveniences such as fridges and coffee makers, and other amenities include wired Internet and 24-hour room service.
Hilton London Metropole offers 1059 forms of accommodation with MP3 docking stations and laptop-compatible safes. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This London hotel provides wired and wireless Internet access for a surcharge. 32-inch LCD televisions come with pay-per-view films. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 25 per day

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: GBP 12.50 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • 24-hour room service

Things to do

  • Health club
  • Indoor pool
  • Shopping

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference centre (44116 square feet of space)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 32-inch LCD TV
  • MP3 dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in between 3:00 PM and anytime
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is undergoing renovations from 28 September 2020 to 1 June 2021 (completion date subject to change).
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 35 per pet, per stay, plus a one-off cleaning fee of GBP 35
Up to 75 lb/34 kg
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 12.50 per person (approximately)
  • Fee for in-room wireless Internet: GBP 14.99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: GBP 14.99 (rates may vary)
  • Self-parking fee: GBP 25 per day
  • Pet fee: GBP 35 per pet, per stay plus a one-off GBP 35 cleaning fee
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Hilton London Metropole Hotel
Hilton Metropole Hotel
Hilton London Metropole
Hilton Metropole
Hilton London Metropole England
Hilton Metropole London
Hilton London Metropole Hotel London
London Hilton
Hilton London Metropole Hotel
Hilton London Metropole London
Hilton London Metropole Hotel London

Frequently asked questions

Can I cancel my reservation for free at Hilton London Metropole and receive a full refund?
Yes, Hilton London Metropole offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton London Metropole cancellation policy on our site for more details about any exclusions or requirements.
Does Hilton London Metropole have a pool?
Yes, this property has an indoor pool.
Is Hilton London Metropole pet-friendly?
Yes, this property allows pets with a maximum weight of up to 34 kg per pet. There's a fee of GBP 35 per pet, per stay. A cleaning fee of GBP 35 also applies.
How much is parking at Hilton London Metropole?
Self-parking is available for GBP 25 per day.
What time is check-in at Hilton London Metropole?
Check-in is from 3:00 PM to anytime.
What time is check-out at Hilton London Metropole?
Checkout is at noon.
Where is Hilton London Metropole located?
Located in London City Centre, this hotel is within a 15-minute walk of Oxford Street, Marble Arch and Hyde Park. Madame Tussaud's Wax Museum and Kensington Gardens are also within 15 minutes. Edgware Road Underground Station is only a 2-minute walk and Paddington Underground Station is 7 minutes.
3.6
Good
1,717 reviews
5 - Excellent
403
4 - Good
686
3 - Okay
335
2 - Poor
167
1 - Terrible
126

3.7/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my kids had a lovely time at Hilton Metropole. The hotel room was very clean and spacious. The beds were very comfortable. Only downside was there were not enough toilet roles, tea and milk. Other than that it was lovely. The staff are very friendly and helpful.
Stayed 2 nights in Sep 2020

5/5 Excellent

Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Friendly, but I need more time with Swimming pool
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with family, Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay at this hotel the location is perfect and car parking too. I would stay again at this hotel as it is great for families
Stayed 2 nights in Aug 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Staff were amazing. Definitely recommend.
Stayed 1 night in Sep 2020

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