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ibis London Excel Docklands

Photo gallery for ibis London Excel Docklands

Front of property
Twin Room, 2 Single Beds | In-room safe, desk, blackout curtains, soundproofing
Bar (on property)

Overview of ibis London Excel Docklands

UNESCO Sustainable Travel Pledge

ibis London Excel Docklands

3.0 star property

8.2/10 Very good

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
9 Western Gateway, Royal Victoria Dock, London, England, E16 1AB

Explore the area

  • Popular LocationExCeL Exhibition Centre3 min walk
  • AirportLondon (LCY-London City)9 min drive
  • Popular LocationWestfield Stratford City9 min drive
  • Popular LocationO2 Arena17 min drive

Room options

About this area


Ibis London Excel Docklands is located in Docklands, a neighbourhood in London, and is near the airport and near a metro station. Tower Bridge and Tower of London are notable landmarks, and some of the area's popular attractions include London Eye and Natural History Museum. Looking to enjoy an event or a game? See what's going on at O2 Arena or ExCeL Exhibition Centre. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's quiet location.

What's nearby

  • ExCeL Exhibition Centre - 3 min walk
  • Westfield Stratford City - 9 min drive
  • Tower Bridge - 16 min drive
  • O2 Arena - 17 min drive
  • Tower of London - 22 min drive

Getting around

  • London West Ham Station - 4 min drive
  • Royal Victoria Station - 5 min walk
  • London (LCY-London City) - 10 min drive


  • Costa Coffee - 3 min walk
  • Sandwich & Co - 3 min walk
  • Upper Deck Restaurant - 1 min walk
  • The Pyramid - 3 min walk
  • Fox - 3 min walk

About this property

ibis London Excel Docklands

3-star eco-friendly hotel located in Docklands
Near O2 Arena, ibis London Excel Docklands provides dry cleaning/laundry services, a bar and a business centre. The on-site restaurant, FOGGS, features international cuisine. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, a front desk safe and multilingual staff
  • A computer station, smoke-free property and a lift
  • Guest reviews say great things about the overall value
Room features
All 278 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • 22-inch flat-screen TVs with satellite channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.


Danish, English, French, German, Polish, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: GBP 10.45 for adults and GBP 5.00 for children
  • 1 restaurant
  • 1 bar

Restaurants on site


Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms


  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk


  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds


  • Hairdryer
  • Private bathroom
  • Shower


  • 22-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker


  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties



Check-in from 3:00 PM - 5:00 AM
Express check-in available
Minimum check-in age - 18


Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets are allowed for an extra charge of GBP 10 per pet, per day
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 10.45 for adults and from GBP 5.00 for children
  • Self-parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Excel ibis
ibis Excel
ibis Excel Hotel
ibis Excel Hotel London Docklands
ibis Excel London Docklands
ibis London Docklands
ibis London Docklands Excel
ibis London Excel Docklands
London Docklands ibis
London Docklands ibis Excel
Accor London Excel
Ibis London Excel Docklands England
ibis London Excel Docklands Hotel
ibis Excel Docklands Hotel
ibis Excel Docklands
ibis London Excel Docklands Hotel
ibis London Excel Docklands London
ibis London Excel Docklands Hotel London

Frequently asked questions

Is ibis London Excel Docklands pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10 per pet, per day.

How much does it cost to stay at ?

As of 25 Mar,2023, prices found for a 1-night stay for 2 adults at on 23 Apr,2023 start from S$132.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis London Excel Docklands?

Self-parking is available for GBP 25 per day.

What time is check-in at ibis London Excel Docklands?

Check-in is from 3:00 PM - 5:00 AM.

What time is check-out at ibis London Excel Docklands?

Checkout is at noon.

Where is ibis London Excel Docklands located?

Located in Docklands, this eco-friendly hotel is 0.2 mi (0.3 km) from ExCeL Exhibition Centre and 2.4 mi (3.9 km) from O2 Arena. Thames River and Queen Elizabeth Olympic Park are also within 3 miles (5 km). Royal Victoria Station is 5 minutes by foot and Custom House for ExCel Station is 7 minutes.

Can I cancel my reservation for free at ibis London Excel Docklands and receive a full refund?

Yes, ibis London Excel Docklands offers free cancellation on select room rates, because flexibility matters! Please refer to ibis London Excel Docklands cancellation policy on our site for more details about any exclusions or requirements.



Very good

Rating 10 - Excellent. 366 out of 997 reviews" "
" "10 - Excellent 37%
Rating 8 - Good. 452 out of 997 reviews" "
" "8 - Good 45%
Rating 6 - Okay. 119 out of 997 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 39 out of 997 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 21 out of 997 reviews" "
" "2 - Terrible 2%




Staff & service




Property conditions & facilities




10/10 Excellent


Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It did what we needed
Stayed 1 night in Mar 2023

8/10 Good

Maria Cristina

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money and hotel allow pets with no charge 😃
Stayed 1 night in Feb 2023

8/10 Good


Travelled with partner
Liked: Amenities
Disliked: Cleanliness
It was a good stay. Bathroom was not properly cleaned. And staff at reception were not very friendly
Stayed 1 night in Feb 2023

8/10 Good

Ho Yin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, location very near underground
Stayed 8 nights in Jan 2023

10/10 Excellent


Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We used Ibis-excel as a base to do the touristy things one does with the kids. We did not need anything flashy or expensive. We were pleasantly surprised how good the venue was; but what was great was the staff! Smiles all round, welcoming, helpful top team!!! Rooms bijou but had all we needed. Warm(not too hot), cosy (not claustrophobic) and beds that gave us GOOD NIGHTS SLEEP. A pleasant experience. Thank you Team Ibis…
Stayed 2 nights in Jan 2023

10/10 Excellent


Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,staffs were good,walkabout was perfect

8/10 Good


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly no frills modern hotel. Clean comfortable quiet rooms. Satisfying breakfast. Easy public transport to centre of London

10/10 Excellent


Stayed 2 nights in Dec 2022

10/10 Excellent


Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, we used it to visit the Excel arena. Staff were very helpful and the room was comfortable. Would definitely stay again

8/10 Good


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in excellent location.
The hotel is clean and the service is good. Breakfast could be better considering the price you pay dor it: There are some basics that there are not covered (i.e. hot milk)
Stayed 3 nights in Dec 2022