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Lancaster Gate Hotel

Photo gallery for Lancaster Gate Hotel

Front of property
Family Room | In-room safe, desk, laptop workspace, iron/ironing board
Breakfast, lunch, dinner served; international cuisine
Reception
Family Room | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Overview of Lancaster Gate Hotel

Lancaster Gate Hotel

3.0 star property
8.2 out of 10 Very good
8.2/10 Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar
Map
66-71 Lancaster Gate, London, England, W2 3NA

Explore the area

  • Popular LocationKensington Palace12 min walk
  • Popular LocationHyde Park16 min walk
  • Popular LocationRoyal Albert Hall17 min walk
  • AirportLondon (LHR-Heathrow)35 min drive

Room options

About this area

London

Lancaster Gate Hotel is located in London City Centre, a neighbourhood in London, and is near a metro station. Kensington Palace and Buckingham Palace are notable landmarks and London Eye is a popular local attraction. Looking to enjoy an event or a match? See what's going on at Wembley Stadium or London Stadium. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests appreciate the hotel's central and quiet location.
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Map

What's nearby

  • Kensington Palace - 12 min walk
  • Kensington High Street - 15 min walk
  • Hyde Park - 16 min walk
  • Royal Albert Hall - 17 min walk
  • Marble Arch - 3 min drive

Getting around

  • Queensway Underground Station - 5 min walk
  • London Paddington Station - 10 min walk
  • Heathrow Airport (LHR) - 37 min drive

Restaurants

  • Halepi - 4 min walk
  • Tukdin Flavours of Malaysia - 6 min walk
  • Les Filles - 5 min walk
  • Leinster Arms - 2 min walk
  • Mandarin Kitchen - 6 min walk

About this property

Lancaster Gate Hotel

3-star eco-certified hotel near Hyde Park
Located close to Kensington Palace and Buckingham Palace, Lancaster Gate Hotel provides a cafe, dry cleaning/laundry services and a bar. The on-site international cuisine restaurant, Serpentine Restaurant, features happy hour. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), access to a nearby health club and a 24-hour front desk
  • Luggage storage, concierge services and a TV in reception
  • A computer station, a lift and a front desk safe
  • Guest reviews speak highly of the location
Room features
All 196 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches such as late-night room service and free WiFi. Guest reviews highly rate the overall comfort rooms at the property.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 12.50 for adults and GBP 6.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Serpentine Restaurant

Things to do

  • Access to nearby health club

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 12.50 for adults and from GBP 6.00 for children
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Lancaster Gate
Lancaster Gate
Lancaster Gate Hotel
Lancaster Gate Hotel London
Lancaster Gate London
Hyde Park Premier London Paddington Hotel London
Park Grand London Lancaster Gate England
Lancaster Gate Hotel London, England
Lancaster Gate Hotel Hotel
Lancaster Gate Hotel London
Lancaster Gate Hotel Hotel London

Frequently asked questions

Is Lancaster Gate Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Lancaster Gate Hotel?

As of 29 May,2023, prices found for a 1-night stay for 2 adults at Lancaster Gate Hotel on 4 Jun,2023 start from S$246.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Lancaster Gate Hotel?

This property doesn't offer parking.

What time is check-in at Lancaster Gate Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at Lancaster Gate Hotel?

Checkout is at noon. Late checkout is available for GBP 50 (subject to availability).

Where is Lancaster Gate Hotel located?

Located in London City Centre, this eco-certified hotel is within 1 mi (2 km) of Kensington Palace and Hyde Park. Buckingham Palace and The British Museum are also within 3 mi (5 km). Queensway Underground Station is 5 minutes by foot and Lancaster Gate Underground Station is 6 minutes.

Lancaster Gate Hotel Reviews

Lancaster Gate Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 356 out of 1010 reviews" "
" "10 - Excellent 35%
Rating 8 - Good. 471 out of 1010 reviews" "
" "8 - Good 47%
Rating 6 - Okay. 127 out of 1010 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 40 out of 1010 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 16 out of 1010 reviews" "
" "2 - Terrible 2%

8.5/10

Cleanliness

8.6/10

Staff & service

7.7/10

Amenities

7.8/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro, Miramar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super nice area, a wonderful park right there, people super nice, very friendly
Stayed 2 nights in May 2023

10/10 Excellent

Brett, Fort Collins

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and super friendly and accommodating staff.
Stayed 1 night in May 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Manager very helpful…fantastic location right next to Hyde Park
Stayed 14 nights in May 2023

8/10 Good

Alexander

Liked: Staff & service
Excellent location. Very good staff. Good dining. However, this property requires major renovations of all bathrooms. It will be also nice to change / update the beds (too firm and uncomfortable) and TV sets (Too small. I would prefer to have a bigger screen TV hanging on the wall).
Stayed 7 nights in May 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice Personnal and very kind
Stayed 3 nights in May 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Stayed 9 nights in May 2023

6/10 Okay

Lorena

Liked: Cleanliness, property conditions & facilities
Fabulous location. Lots of stairs. Service was hit and miss. Food in restaurant was good.
Stayed 5 nights in May 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with an old world charm. Very impressed with the housekeeping as our room was always made up on request.
Stayed 3 nights in May 2023

4/10 Poor

seungchan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Blankets, pillows are not comfortable...feel like wasn't dried properly. Too many stairs from elevator even from same floor. They changed £1 for each luggage when we asked to hold for our breakfast after checkout.
Stayed 1 night in May 2023

6/10 Okay

Timothy A

Liked: Cleanliness, staff & service
The room I had was very small and the shower was tiny, otherwise the property was fine.
Stayed 2 nights in May 2023