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Orlando Hotel

3.0 star property
Hotel in London, near Kensington High Street

Choose dates to view prices

Photo gallery for Orlando Hotel

Room
Lounge
Private kitchen
Exterior
Room
Located in central London, the Orlando Hotel offers travelers a warm welcome from its multilingual staff. Guests can connect to WiFi in the public areas while enjoying proximity to both Westfield London Shopping Centre and the Olympia Conference and Exhibition Centre.

Reviews

5.6 out of 10

Popular amenities

  • Free WiFi
The current price is S$80
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Double Room, Private Bathroom

Room

Standard Double Room, Private Bathroom

Highlights

Heating
Separate bedroom
Blackout curtains
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Private Bathroom

Room

Standard Twin Room, Private Bathroom

Highlights

Heating
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Private Bathroom

Room

Standard Triple Room, Private Bathroom

Highlights

Heating
Separate bedroom
Blackout curtains
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Standard Quadruple Room, Private Bathroom

Room

Standard Quadruple Room, Private Bathroom

Highlights

Heating
Separate bedroom
Blackout curtains
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Sofa Bed and 1 Queen Bed

View all photos for Classic Suite, Ensuite

Room

Classic Suite, Ensuite

Highlights

Heating
Blackout curtains
Fan
Separate bedroom
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
  • 14 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed and 2 Queen Beds

View all photos for Classic Studio, Ensuite

Room

Classic Studio, Ensuite

Highlights

Heating
Separate bedroom
Blackout curtains
Private bathroom
Electric kettle
Cable channels
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Queen Bed

View all photos for Classic Triple Room, Ensuite

Room

Classic Triple Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout curtains
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
  • 11 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Classic Single Room, Ensuite

Room

Classic Single Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout curtains
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Quadruple Room, Ensuite

Room

Classic Quadruple Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout curtains
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Sofa Bed and 1 Double Bed

View all photos for Double Room, Ensuite

Room

Double Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout curtains
Electric kettle
Coffee/tea maker
Cable channels
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Studio, Ensuite

Room

Basic Studio, Ensuite

Highlights

Heating
Fridge
Blackout curtains
Fan
Separate bedroom
Private bathroom
Microwave
Electric kettle
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Family Apartment, Ensuite

Room

Family Apartment, Ensuite

Highlights

Deck/patio
Heating
Kitchen
Fridge
Washing machine
Separate bedroom
Fan
Private bathroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

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Exterior

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7.4 out of 10, Good, 164 reviews
The price is S$100
includes taxes & fees
16 Nov - 17 Nov
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About the area

Map
83 Shepherds Bush Road, London, ENG, W6 7LR

What's nearby

  • Westfield London Shopping Centre - 13 min walk - 1.2 km
  • Eventim Apollo - 13 min walk - 1.2 km
  • Kensington High Street - 14 min walk - 1.2 km
  • Olympia Events - 14 min walk - 1.2 km
  • Hyde Park - 12 min drive - 4.3 km

Getting around

  • Goldhawk Road Underground Station - 8 min walk
  • Shepherd's Bush Station - 11 min walk
  • Heathrow Airport (LHR) - 31 min drive

Restaurants

  • ‪Deluxe Coffeeworks - ‬6 min walk
  • ‪The Brackenbury Wine Rooms - ‬7 min walk
  • ‪The Brook Green Hotel - ‬2 min walk
  • ‪The Queen's Head, Hammersmith - ‬5 min walk
  • ‪Los Molinos - ‬2 min walk

About this property

Orlando Hotel

Hotel near Kensington High Street
Close to Olympia Events and Westfield London Shopping Centre, Orlando Hotel has plenty to offer. Guests can connect to free WiFi in public areas.
You'll also find perks such as:
  • Smoke-free property and multilingual staff

Similar properties

Front of property

Sapphire Hotel

  • Free WiFi
  • Business services
  • Housekeeping
  • Soundproof rooms
7.0 out of 10, Good, 1,026 reviews
The price is S$72
includes taxes & fees
2 Nov - 3 Nov
Sapphire Hotel

Property amenities

Internet

  • Available in some public areas: Free WiFi

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • No lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 100 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

Property is also known as

Orlando Hotel Hotel
Orlando Hotel London
Orlando Hotel Hotel London

Frequently asked questions

Is Orlando Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Orlando Hotel?

As of 1 Nov, 2025, prices found for a 1-night stay for 2 adults at Orlando Hotel on 2 Nov, 2025 start from S$80.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Orlando Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Orlando Hotel?

Checkout is at 10:00 AM.

Where is Orlando Hotel located?

Located in Hammersmith, this hotel is within a 15-minute walk of Eventim Apollo, Kensington High Street and Olympia Events. Westfield London Shopping Centre and Thames River are also within 1 mile (2 km). Goldhawk Road Underground Station is 8 minutes by foot and Hammersmith Station is 9 minutes.

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Orlando Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 17 out of 114 reviews
Rating 8 - Good. 23 out of 114 reviews
Rating 6 - Okay. 24 out of 114 reviews
Rating 4 - Poor. 15 out of 114 reviews
Rating 2 - Terrible. 35 out of 114 reviews

5.8/10

Cleanliness

5.8/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for a couple of nights Staff provided accurate information for the check in
Stayed 1 night in Nov 2024

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Dec 2024

8/10 Good

Mohammed

Liked: Cleanliness, staff & service
Good value for money
Stayed 1 night in Jan 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Lovely comfortable hotel. Nice clean room.beds were.comfy lovely view from window perfect cheap stay in london
Stayed 1 night in Nov 2024

8/10 Good

Maneesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good experience for me...And the staff and service is great 😃 I enjoyed to have your service..
Stayed 1 night in Jul 2024

8/10 Good

Smith

Liked: Cleanliness
Property was in a good location nice street with local shops cafe and bar close by. Room was small and basic which was to be expected fir the price we paid Bedding was clean and new and shower was ok which is all you need on a budget Great value would book again
Stayed 2 nights in Jul 2022

6/10 Okay

Lee

It served its purpose
Stayed 1 night in Feb 2025

8/10 Good

mark

Liked: Cleanliness, room comfort

Basic but clean

This hotel might not be for everyone but for the price it was fine for us for one night. Very basic, small room, tiny bathroom but clean which is all we needed after coming home late after a show at the Apollo which is a 10min walk
Stayed 1 night in Oct 2024

4/10 Poor

Richard

Disliked: Cleanliness, staff & service
There wasn't a reception to advise us on which room we were staying in. The sink in the ensuite was blocked. There wasn't any tea or coffee to go with the kettle in the room.
Stayed 2 nights in Jun 2025

2/10 Terrible

barry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Orlando (but definitely not like being in Florida)

This place is truly terrible. Don't waste your money here, spend even just a few quid more for a nice, safe room.
Stayed 1 night in Nov 2024

2/10 Terrible

Les

Disliked: Amenities
Rooms dirty, tv not working electrical power sockets loose, mouse hole in skirting board, employee sleeping on floor mattress in basement. Not a pleasant stay.
Stayed 1 night in Jun 2024

6/10 Okay

NILESH

Disliked: Property conditions & facilities
The head board to the bed wasn’t stable. Tv wasn’t working. The overall property looks like a run down but cleanliness was maintained. Hence, an opportunity to improve. The instructions to check in and check out were clear.
Stayed 1 night in May 2024

6/10 Okay

Victor

Liked: Cleanliness, property conditions & facilities, room comfort
All was perfect till the main door stopped working in the middle of the night and I had to wait more than 1 hour to get in. Meanwhile a drunk man was assaulting me at the entrance while waiting on whoever was supposed to fix the issue. I ended up going to the Garda station due to a door malfunction. Which was a pity, everything else was perfect but this experience ruined not only the hotel stay, but also my whole weekend away.
Stayed 2 nights in Oct 2023

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
Room had only one towel and bath matt when arrived. There was a slow water leak in bathroom when we arrived and we were given towels to soak up water. We stayed 5 nights and water leak was still there when we left. The room was not serviced therefore had to chase staff to get to give us more towels to replace wet ones on floor from leak. Anytime you used the bathroom you had a slip hazard as you left due to water. The electrics in room were not right with power randomly working, one bedside lamp worked the first night then not for rest of stay. hair dryer also worked on and off during stay and power points worked on occasion. TV did not have a remote when we arrived and when asked the staff reply was 'Oh did you want a TV' then went about getting a handy man to replace the whole TV from another room. On arrival we were given one tea bag and nine sugars thrown on table next to kettle and this was never serviced. On day 4 we had to chase staff to get extra toilet paper. There was only 2 pillows given on a double bed and when requested we were given an extra in a plastic bag with a pillow case to put on it once removed.
Stayed 5 nights in Aug 2025

4/10 Poor

Margaret

Disliked: Cleanliness, amenities, property conditions & facilities
Run down. Loss of internet. 2 people 1 coffee cup. Didnt see anyone that worked there. Dont recommend
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

STAY AWAY

Absolutely awful place. Check in is a joke - there is no on site reception, and it is not explained when booking that you need to email them scans of your passport before they'll give you the code to the front door let alone your room. Every night of my stay there were groups of confused people stuck on the steps asking for help to get inside. One night a group of ten tourists with a reservation got into the building and started banging on bedroom doors trying to find a staff member. As a person travelling alone, this was very unnerving - especially as the bedroom doors had no way to secure them from the inside (as they use coded locks). When I arrived the front door was open as somebody was doing building work inside, and he took pity on me and let me inside my room, but it took 2 hours after I arrived for the email with the codes to come through so I could go in and out. The room I was given on the ground floor was filthy. They have been renovating and there was so much thick sanding dust on the walls and floors that I had to change my black t-shirt after brushing against one. The only things in the room were a double futon (advertised as a queen sized bed) a television and a night stand with a kettle and cup. There was nowhere to hang or store clothes, the net curtains on the window were torn, and the ceiling fan was broken. If you have any choice in the matter DO NOT STAY HERE.
The sad face drawn in dust on the door says it all.
The doors were badly damaged and covered in sanding dust
The room
Stayed 4 nights in May 2025

6/10 Okay

Lianne

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Basic

Very basic. Dark entrance . No reception. Communication through email. Shabby but clean rooms
Stayed 1 night in May 2025

6/10 Okay

Rennee

Liked: Staff & service
Cheap basic accommodation Very attentive and friendly when I reported an issue Needs good tidy up and not storing building materials in entrance hallway would be a good start.
Stayed 2 nights in May 2025

2/10 Terrible

Mervyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When i arrived i received a phone call saying that they could not accomodate me there at the orlando hotel but they gave me a room near Hyde park 20 minute bus journey. The orlando hotel had an old bed laying out the front and rubbish everywhere! What a dump
Stayed 1 night in Apr 2025

4/10 Poor

Mairead

Disliked: Cleanliness
Unmanned hotel with construction being done, no AC and confusing check in process. Seemed to all be run by one woman on a cellphone.
Stayed 1 night in Apr 2025

6/10 Okay

CHRISTOS

Liked: Staff & service, property conditions & facilities

Great location

The place is not bad, needs to be cleaner, communication is good, there is no wardrobe or hangers and that can be a problem
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Was not told till arrival I had to pay with cash. Eventually they let me do bank transfer.
Stayed 1 night in Mar 2025

4/10 Poor

Tegan

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I stayed at the hotel for a week. My room was quite clean. The hand soap was watered down though and there was a suspicious stain on one of the throw pillows lol. The area was nice and convenient to two tube lines and there were nice cafes nearby. I did feel quite safe in the room which was nice as a solo female traveler. There was this high pitched ringing noise that would be on and off throughout the entire day and night. It was nuts and drove me nuts. I have no idea where it came from after trying to figure it out within the room. There was also a false fire alarm at 2:00 am one night and there was no one working at the hotel, so another guest had to call and get through to the hotel to be told how to turn off the alarm. It sucked. Also no one ever came to clean the room during the duration of my week long stay!! No emptying of the garbage even. It wasn't horrible, but it wasn't very good either. My stay was fine but I wouldn't recommend this place to a friend.
Stayed 7 nights in Feb 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
Pay an extra £10 for a more cleanly hotel. It’s worth it
Stayed 1 night in Feb 2025

6/10 Okay

S

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Good and clean 'roof over your head'

For a two star hotel, and the room price significantly under London's general price point I think the value for money was good. Would I go there for leisure stay or if I wanted anything fancy? No. But to stay somewhere clean and safe for one night I think this hotel offers a good option. The location is good and I felt safe walking around as it's right on the main street. The room was dated but clean and had nice amenities. Looks like they're doing some renovation too, so I will probably go back when I next need to stay in London. The reception is not really open but there was a staff member who greeted us in the entrance and was friendly and helpful.
Stayed 1 night in Feb 2025