The Chapter Hotels - London Hyde Park

3.5 star property
Hotel with a 24-hour front desk, steps from Kensington Gardens

Choose dates to view prices

Park Avenue J Hotel London Hyde Park sits just steps from Hyde Park, making it an ideal base for exploring the city. Travelers appreciate the practical in-room WiFi and the helpful multilingual staff who consistently earn positive reviews from previous guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 12 of 12 rooms

Deluxe Double Room, Ensuite

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Heating
Hairdryer
Rainfall showerhead
Private bathroom
Free bottled water
Air-conditioning
Heating
Hairdryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Double Room, Ensuite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Heating
Hairdryer
Rainfall showerhead
Private bathroom
Free bottled water
Air-conditioning
Heating
Hairdryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Single Room, Ensuite

Highlights

Air conditioning
Heating
Flat-screen TV
Heating
Hairdryer
Rainfall showerhead
Private bathroom
Free bottled water
Air-conditioning
Heating
Hairdryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Deluxe Triple Room, Ensuite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Flat-screen TV
Heating
Hairdryer
Rainfall showerhead
Private bathroom
Free bottled water
Air-conditioning
Heating
Hairdryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Club Single Room

Air-conditioning
Hairdryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Electric kettle
  • Sleeps 1

Superior Double Room

Air-conditioning
Hairdryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Electric kettle
  • Sleeps 2

Deluxe Double Room with Double Bed

Air-conditioning
Hairdryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Electric kettle
  • Sleeps 2

Club Double

Air-conditioning
Hairdryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Electric kettle
  • Sleeps 2

Executive Triple Room

Air-conditioning
Heating
Hairdryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
  • Sleeps 3

Deluxe Double Room With Double Bed

Air-conditioning
Hairdryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Electric kettle
  • Sleeps 2

Superior Double Room

Air-conditioning
Heating
Hairdryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
  • Sleeps 2

Club Double

Air-conditioning
Blackout drapes/curtains
Hairdryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
  • Sleeps 2

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About the area

Map
60-62 Queensborough Terracce, London, England, W2 3SH

What's nearby

  • Kensington Gardens - 1 min walk - 0.2 km
  • Hyde Park - 10 min walk - 0.9 km
  • Kensington High Street - 13 min walk - 1.2 km
  • Marble Arch - 6 min drive - 2.3 km
  • Oxford Street - 8 min drive - 3.3 km

Getting around

  • Queensway Underground Station - 3 min walk
  • London Paddington Station - 12 min walk
  • London (LCY-London City) - 60 min drive

Restaurants

  • ‪Halepi - ‬4 min walk
  • ‪The Park - ‬3 min walk
  • ‪New Fortune Cookie - ‬3 min walk
  • ‪MEATliquor - ‬4 min walk
  • ‪Blank Street Coffee - ‬4 min walk

About this property

The Chapter Hotels - London Hyde Park

Hotel near Hyde Park
Close to Kensington Gardens and Kensington Palace, The Chapter Hotels - London Hyde Park has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A 24-hour front desk, a front desk safe and luggage storage
  • A reception hall, a lift and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at The Chapter Hotels - London Hyde Park have comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Satellite channels, electric kettles and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available for a fee: GBP 11.99 for adults and GBP 11.99 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 11.99 for adults and from GBP 11.99 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Property is also known as

Kings Hotel London
Kings London
Park Avenue J Hotel Hyde Park
Park Avenue J London Hyde Park
Park Avenue J Hyde Park
J Hotel London
Park Avenue J London Hyde Park
Park Avenue J Hotel London Hyde Park Hotel
Park Avenue J Hotel London Hyde Park London
Park Avenue J Hotel London Hyde Park Hotel London

Frequently asked questions

Is The Chapter Hotels - London Hyde Park pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Chapter Hotels - London Hyde Park?

The Chapter Hotels - London Hyde Park doesn't offer parking.

What time is check-in at The Chapter Hotels - London Hyde Park?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at The Chapter Hotels - London Hyde Park?

Checkout is at noon.

Where is The Chapter Hotels - London Hyde Park located?

Located in London City Centre, this hotel is within a 15-minute walk of Kensington Gardens, Hyde Park and Kensington High Street. Kensington Palace and Royal Albert Hall are also within 1 mile (2 km). Queensway Underground Station is only a 3-minute walk and Bayswater Underground Station is 6 minutes.

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Reviews

The Chapter Hotels - London Hyde Park Reviews

8.0

Very good

8.4

Cleanliness

8.8

Location

8.4

Staff & service

8.0

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 91 out of 225 reviews
Rating 8 - Good. 83 out of 225 reviews
Rating 6 - Okay. 18 out of 225 reviews
Rating 4 - Poor. 17 out of 225 reviews
Rating 2 - Terrible. 16 out of 225 reviews

Reviews

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely staff and nice and quiet
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel leas than 2 minutes walk to Hyde Park. Staff very friendly, room facilities were very good and breakfast tasty
Stayed 1 night in Sep 2025

8/10 Good

Oliver

Liked: Cleanliness, staff & service
Fit for purpose and price paid, staff efficient and Friendly,
Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful vibe and location
Stayed 1 night in May 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, friendly staff. The only thing that could improve it would be a small room fridge.
Stayed 2 nights in Aug 2024

10/10 Excellent

KNJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel stay

Very pleasant stay - great shower! Mattress could have been thicker. Staff extremely friendly and helpful.
Stayed 3 nights in Dec 2023

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say much positive about this hotel. The location is close to Baywater stations and that is where the positives end. Our room was facing the street and for the first 2 nights, there was a street party happening until 4am. After the second night of very little sleep, we requested a new room. We were told because we weren't packed up and ready to move, that was not possible (this was at 630am and we had an all-day event) The staff said "It should be better tonight". We said that after 2 sleepless nights we weren't willing to risk it. When we returned at 8pm from our day tour, we asked again for a new room. They were able to accommodate, however, the new room was no better. We left the next morning and found a new hotel. They were completely unapologetic. The first room was VERY hot and the A/C seemed to turn off every half every so we would have to get up and turn it on again. The windows were very thin and provide zero sound barrier to any noise. Both rooms looked tidy enough, but the property looked a bit dated. Please save yourself the trouble and DO NOT BOOK THIS HOTEL.
Stayed 4 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New, clean, friendly, comfortable, great location

This hotel was absolutely perfect for our visit to London. The location is excellent. Very close to two different tube stations and just a 15 minute walk to Paddington station. Tons of restaurants nearby. Across from Kensington Park. Most of the city hop on hop off tours pick up right nearby as well. The hotel itself is all recently refurbished. Even though it’s in an older building the moment you walk through the door everything feels new and modern. The room was very comfortable and including a glass bottle of water filled every day and a machine for coffee and tea. The bed was comfortable. The shower was excellent. Breakfast was very good. The staff overall were very welcoming and friendly. Specifically the night manager (?) Vlad made us feel at home. The biggest thing for me was that the hotel was very clean. The next time we visit London we will plan to stay here again.
Stayed 3 nights in Nov 2017

4/10 Poor

Catherine

Disliked: Cleanliness, property conditions & facilities, room comfort

Very disappointed

Upon reaching our hotel at 9:30 we were asked to pay the full amount for a superior double room and I had asked on booking for a twin room. We left our bags and headed out for the day. We returned at 22:00 and was given room G101. It was just around the corner from reception and next to the laundry room. When we entered the room us was very cold. We used the difficult room temp to try our best to heat it but was only able to turn the fan down. In the room was a double bed and a low camp bed. The huge windows were so drafty and no sound proof to the road outside. Add to that the ‘curtains’ were voile and did not close. Light out in bathr I spoke to a staff member to tell of our disappointment and he said there were no other rooms due to the hotel being full. It was not his fault but I just expressed how disappointed we were as this room was not up to the standard we had paid for on the morning. This room must be the last room to be given out and I imagine that even though we paid for the room in full at 9:30am as we didn’t arrive back until 22:30 we were given the last and worse room. I had been recommended this hotel by a friend who had stayed in an upper floor room with 2 large beds. As we had requested a twin room and didn’t get it I slept on a terrible camp bed felt every spring. The Queensway hotel nearby looked the same quality hotel but it’s 30% a night cheaper. Such an upsetting situation with my mum for her 70th birthday.
This is not a bed to sleep on when we book a twin room. It was so uncomfortable I did not sleep.
Thin curtains on a huge drafty noisy window and did not close.
The in room system was difficult to use leading to temp of 16c on anrrival  and 12c by morning.
Stayed 1 night in Jul 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service
Good location, bed needing replaced, but otherwise all ok.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good value for money, nothing fancy but quite ok.
Stayed 2 nights in Jul 2025

8/10 Good

Lady

Liked: Cleanliness, staff & service
Disliked: Room comfort

Location great, but…

A good location, but low standard pillows and bed made for an uncomfortable night. Also ensure you brief your staff that AMEX is not accepted. We went through two tries, declined, for Amex to inform me it was declined at the hotel end. This was not the receptionist’s fault. She was embarrassed.
Stayed 1 night in Jul 2025

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and in great condition. Check-in and check-out was quick and friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rania elise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig hyggelig ansatte
Stayed 1 night in Jun 2025

8/10 Good

Edith

Liked: Cleanliness, amenities, property conditions & facilities
I traveled on my own, hotel seemed safe! Walls are paper thin, one can hear every word etc. in the next room!
Stayed 3 nights in Jun 2025

4/10 Poor

Marko

Disliked: Cleanliness, property conditions & facilities, room comfort

Menettelee

Heti saavuttuamme vaihdoimme huonetta huonon vuoteen vuoksi. Tämä onnistui hyvin ja respassa oltiin avuliaita. Toisen huoneen vuode oli vähän parempi, mutta ei ansaitse kahta tähteä enempää. Pikku vikoja kuten wc poistopuhaltimen toimimattomuus, hissi rikki pari ekaa yötä jne. Vanha hotelli joka vaatisi uusimista. Aamiainen oli todella vaatimaton. Sijainti on melko hyvä.
Stayed 4 nights in Mar 2025

8/10 Good

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thera was a lot of rubbish on the street on outside the hotel.
Stayed 4 nights in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

Albergo deludente

Albergo deludente dalla pulizia della camera alla colazione, quasi inesistente. Posizione comoda e servita. Non è 4 stelle e forse neanche un 3 stelle
Stayed 4 nights in Jan 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel would recommend
Stayed 1 night in Dec 2024

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 U Bahn Stationen in der Nähe. Sauberkeit war sehr gut. Kleiner Kühlschrank war auch vorhanden.
Stayed 3 nights in Jan 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel but very warm at night and no fan provided. Had to prop the window open as didn’t stay open by itself
Stayed 3 nights in Jan 2025

10/10 Excellent

Chantelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked two rooms for 3 people (2 in one, 1 in the other). After an extremely poor experience at another place, this booking was a real relief. So friendly, lovely and accommodating at such short notice. Well positioned near tubes and buses, right near Kensington Gardens, plenty nearby and the hotel stay itself was just absolutely gorgeous. Staff were SO lovely. Thank you so so much for everything ❤️
Stayed 1 night in Dec 2024

8/10 Good

Giovanna

Liked: Cleanliness, staff & service, room comfort

Carino

Buon hotel, vicino ai mezzi di trasporto ma le prese erano vecchie e non funzionanti tranne 2, wc piccolissimo, il phon era nella stanza, cosa che non mi è piaciuta. Inoltre io ho preso una superior ed era piccola, la standard probabilmente sarà invivibile.
Stayed 3 nights in Nov 2024

8/10 Good

Isis

Liked: Cleanliness, staff & service
Tive uma estadia tranquila, fomos bem recebidos pela equipe, ficaram com nossas malas enquanto fomos à Oxford. A localização do hotel era boa, perto de algumas estações e do Hyde Park. O único inconveniente foi que nos colocaram em quarto que precisava usar escada e muito pequeno que quando abríamos as duas malas(de bordo) não podíamos andar no quarto, a cama também muito pequena, mesmo tendo reservado o quarto com nível acima do básico.
Stayed 4 nights in Oct 2024

10/10 Excellent

Andrena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property but unfortunately there is construction going on across the street so it was very noisy, they did offer to move us to a back room which was very accommodating.
Stayed 3 nights in Oct 2024