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Russell Square Hotel

3.0 star property
Guesthouse with a 24-hour front desk, steps from Russell Square

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Photo gallery for Russell Square Hotel

Private kitchen
Bathroom
Flat-screen TV
Living area
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

5.2 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room, Ensuite

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Ensuite

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Daily housekeeping
  • 12 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Basic Double Room, 1 Double Bed, Shared Bathroom

Desk, iron/ironing board, free WiFi, bed sheets

Basic Double Room, 1 Double Bed, Shared Bathroom

Highlights

Heating
Flat-screen TV
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
Daily housekeeping
Desk
  • 8 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Shared Bathroom

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room, Shared Bathroom

Highlights

Heating
Flat-screen TV
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
Daily housekeeping
Desk
  • 12 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Triple Room, Ensuite

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room, Ensuite

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Daily housekeeping
  • 10 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room, 1 Double Bed, Ensuite

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 1 Double Bed, Ensuite

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Daily housekeeping
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, 2 Double Beds, Ensuite

Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room, 2 Double Beds, Ensuite

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Daily housekeeping
  • 15 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, Kitchen

Private kitchen

Family Suite, Kitchen

Highlights

Heating
Kitchen
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Oven
Coffee/tea maker
  • 36 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

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About the area

Map
11 Bernard St, London, England, WC1N 1LN

What's nearby

  • Russell Square - 1 min walk - 0.2 km
  • University College London - 3 min walk - 0.3 km
  • Great Ormond Street Hospital for Children - 5 min walk - 0.4 km
  • The British Museum - 6 min walk - 0.5 km
  • University of London - 6 min walk - 0.5 km

Getting around

  • Russell Square Underground Station - 1 min walk
  • London (QQU-London Euston Train Station) - 12 min walk
  • London (LCY-London City) - 21 min drive

Restaurants

  • ‪Russell Square Cafe - ‬3 min walk
  • ‪Pret a Manger - ‬1 min walk
  • ‪The Marquis of Cornwallis - ‬2 min walk
  • ‪Fortitude Bakehouse - ‬2 min walk
  • ‪Fitz's - ‬2 min walk

About this property

Russell Square Hotel

Guest house near Russell Square
Located close to Great Ormond Street Hospital for Children and University of London, Russell Square Hotel provides laundry facilities. Stay connected with free in-room WiFi.
Additional perks include:
  • A 24-hour front desk and smoke-free property
Room features
All guest rooms at Russell Square Hotel have amenities, such as free WiFi.
Extra amenities include:
  • Showers, free toiletries and hairdryers
  • Flat-screen TVs with digital channels
  • Electric kettles, heating and daily housekeeping

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 16

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts

Property is also known as

Russell House Hotel London
Russell House London
Russell Square Hotel London
Russell Square Hotel Guesthouse
Russell Square Hotel Guesthouse London

Frequently asked questions

Is Russell Square Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Russell Square Hotel?

This property doesn't offer parking.

What time is check-in at Russell Square Hotel?

Check-in begins at 4 PM.

What time is check-out at Russell Square Hotel?

Checkout is at 10 AM.

Where is Russell Square Hotel located?

Located in London City Centre, this guesthouse is within a 5-minute walk of Russell Square and University College London. Great Ormond Street Hospital for Children and University of London are also within 10 minutes. Russell Square Underground Station is only a 2-minute walk and Holborn Underground Station is 10 minutes.

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Russell Square Hotel Reviews

Reviews

5.2
Rating 10 - Excellent. 13 out of 155 reviews
Rating 8 - Good. 32 out of 155 reviews
Rating 6 - Okay. 32 out of 155 reviews
Rating 4 - Poor. 35 out of 155 reviews
Rating 2 - Terrible. 43 out of 155 reviews

6.2/10

Cleanliness

6.0/10

Staff & service

4.4/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Locality great hotel poor
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Amenities
A bit dated, but clean and perfect for staying in town after office xmas party.
Stayed 1 night in Dec 2023

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

centrally located accommodation

The hotel is located just next to the Tube station Russell Square. The rooms were clean and everything worked well.
Stayed 1 night in Feb 2024

8/10 Good

Justine

Was ok … just stayed one night and wanted a cheap hotel. Close to Eurostar start line. Was clean and bed comfy…
Stayed 1 night in Oct 2023

8/10 Good

Shao Ren

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good location. Easy check in and out. Soap and shampoo provided. A little dated.
Stayed 2 nights in Sep 2023

8/10 Good

Nina

Liked: Room comfort

Location

Very basic hostel level but the location is excellent, literally two steps from Piccadilly line underground from Heathrow. Lots of restaurants close by and good 24hr Tesco opposite. Clean but old premises, comfortable beds. Family room in the basement is great for 4-5 people and has full kitchen (old style).
Stayed 4 nights in Dec 2023

6/10 Okay

Crispin

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Read other reviews of bed bugs and dirt and was concerned - stayed on top floor: it was clean, no trace of pests. The bathroom was a retro 80s set up, nothing to fault. You pay for what you get: the Russell is basic but ideal for seeing London. Stayed in far more expensive places that have been far worse.
Stayed 3 nights in Jul 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, our room was clean, and the beds were comfortable. The entrance and hallway are beat-up and smell funky but the bedroom and shared bath were fine. Not a fancy place, but a good price. The location is surprisingly quiet, even though it is right next to the Russell Square station.

4/10 Poor

Lori

Disliked: Staff & service, property conditions & facilities, room comfort

Not the best

This is not a hotel, it’s basically a room that was rented. There’s no service, no amenities, we took out our garbage after a few days. It’s hot and tiny for three people. It was a great location, and quiet. It’s cheaper than most “hotels” in London but there are reasons why it’s cheaper.
Stayed 5 nights in May 2024

4/10 Poor

Stephen

Disliked: Staff & service, amenities, property conditions & facilities
No hot water. Otherwise room was adequate and seemed very clean. More like a hostel than a hotel. Well sited.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful!

This is not a hotel just a series of rooms
Stayed 1 night in Sep 2022

2/10 Terrible

JOHN

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This is a conveniently located absolute dump. Trashy in all respects. Last renovated in the 70s it is used furniture from a bad yard sale.
Stayed 2 nights in Sep 2022

6/10 Okay

Roland

Disliked: Staff & service, amenities, property conditions & facilities
pretty poor standard for that prize, no service, very basic and narrow
Stayed 6 nights in Oct 2023

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Bedbugs everywhere (yes we have photos) - forced to leave early into multi-day stay. Staff non-existent. Management unresponsive to email, phone, and Expedia. Bedbugs so bad that it required visit to doctor, prescription steroids, destruction of some luggage, enormous cleaning expense. No refund.
Stayed 11 nights in Jul 2024

2/10 Terrible

Idowu olorunseun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are terrible poor customer services
Stayed 9 nights in Oct 2023

6/10 Okay

Terry

Liked: Cleanliness, property conditions & facilities, room comfort

Basic but Comfortable

Ideal for a one- nighter, comfortable but basic. Let down by difficulty in communication! Their idea of 24 hour reception is going outside and ringing the doorbell to get attention! Their phone number on the website is invalid and they don't respond to messages via the website either so that was frustrating when I was trying to ensure that I could leave my bag prior to check-in
Stayed 1 night in Jun 2024

8/10 Good

Martha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not what it appeared to be in photos, and there was a bad odor that was helped by opening the window and blowing the fan. Toilet seat was broken and the overhead light failed to illuminate at times.
Stayed 4 nights in Apr 2024

2/10 Terrible

Minh Cuong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed bugs

That's not a 3 star hotel. Zero stars.... the room was soooo small not like in the pictures In room number 6 I've been bitten by some bed bugs. The hotel is not recommended guys. Try to avoid it and dont try to save some money
Stayed 3 nights in Dec 2023

4/10 Poor

Ian

Disliked: Property conditions & facilities, room comfort

Convenient but not worth £180

I stayed at The Russell Square hotel for an overnight stay while working in London. Desperate times call for desperate measures but this was genuinely the only hotel I could find for less than £200 in central London. Arriving at around 11pm, I was given my key and walked up the narrow flight of stairs to my room. It was reminiscent of a student bedroom from the 80's and in desperate need of modernisation. Wouldn't stay here again if I had a choice.
Stayed 1 night in Oct 2022

4/10 Poor

Lesley

Disliked: Staff & service, property conditions & facilities, room comfort

Over promised but under delivered.

The room was much smaller than expected,3 people in it would have been impossible. There was nowhere to hang clothes. Very basic funishing and decorations. No one serviced the room in the 3 days, not even to empty waste bin.
Stayed 3 nights in Jun 2023

8/10 Good

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An ideal London stopover, no frills.

Our short stay was fine. I would suggest 3 of things. 1) a few more hangers. We were 3 and only had 2 hangers 2) state in your writeup that there is a hair dryer. 3) organise something so one can contact the hotel. The number provided 02032896304 and 02078377686 are never answered. While some complained about the noise we never heard anything. The furniture and carpeting are dated but clean and functional. The room was quite small for 3 but as we were only there to sleep it didn't bother us. The location is a 100% advantage so well worth the price.
Stayed 2 nights in Oct 2023

4/10 Poor

Karina

Disliked: Staff & service, amenities, property conditions & facilities
This was the worst hotel I ever stayed, for £200 for 2 nights I had nothing in the room, no kettle to, no tea or coffee, no breakfast. Even it was a 3 star hotel it had to have all this, I expected. When I asked the owner for the kettle, he gave me a broken one, I had to ask for another. I don't like asking. For £200 I should have booked a better hotel.
Stayed 2 nights in Oct 2023

2/10 Terrible

Deirdre

Our room was a triple with a shared bathroom. This room is not shown on the website BEWARE. This room is more like a hostel not hotel. There is no air, no fridge, no tv remote. No coffee, kettle or anything. The bedroom is not a solid door so lights go on and off all night as people come and go. Beds are horribly hard. The shared bathroom we had was the pink one shown on the website and the pictures make it look good. It is not. However there is a 25 hour store across the street to get what you need. The location is good. 15 minute walk to the train station and the tube is right next door. If you are looking for a very basic no amenities room this would be for you
Stayed 3 nights in Jun 2024

4/10 Poor

Hailey

Disliked: Cleanliness, staff & service, property conditions & facilities
Writing this review with a heavy heart. We were previous occupants at this hotel back in 2022 and had an amazing experience. Now visiting again in 2024 it was a more than disappointing experience. The staff was invisible after ringing the bell multiple times for maintenance. We stayed 5 nights with no maid service in sight, after requesting new towels, sheets, etc. Toilet was out of order for our room and weren’t offered any accommodations. Staff said they’d have a plumber come out and fix it the following day… no plumber came! Cleanliness of our room was poor. Hair was everywhere in the bathroom, on the floor, sink, shower… even in the bed! Bathroom smelled of mold and mildew. The only redeeming factor was the location of this place. Right next to the tube and near many food options/ attractions. For the price, you get what you get.
Stayed 2 nights in Aug 2024

4/10 Poor

Caroline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shabby and outdated

Standard very poor outdated and shabby! No en-suite and bathroom old. Bathroom light didn’t work 1st night! No bedside table or tea /coffee making facilities! Bedroom door had a large glass panel so constantly disturbed by outside light. On top of this the cost was not cheap so extremely disappointing for price paid
Stayed 2 nights in Jul 2022