The Kensington Hideaway

Hotel with a bar, steps from Kensington High Street

Choose dates to view prices

Where to?

Dates

November 2025

17

December 2025

Premium bedding, in-room safe, desk, laptop workspace

Shower, free toiletries, hair dryer, slippers

Just steps from Kensington High Street, Seraphine Kensington Olympia Hotel offers a stylish retreat with continental breakfast, a cozy bar, in-room WiFi, and proximity to Kensington Palace and Olympia Conference Centre. Guests consistently praise the helpful staff.

Good

Popular amenities

Bar
24/7 front desk
Air conditioning
Housekeeping
Laundry

Room options

Check availability for these dates

Tonight

Nov 17 - Nov 18

Tomorrow

Nov 18 - Nov 19

All rooms

1 bed

2 beds

Showing 7 of 7 rooms

Single Room

Highlights

Soundproofed

Air conditioning

Heating

Flat-screen TV

Renovated in 2025

Portable fan

Premium bedding

Hairdryer

Sleeps 1
1 Large Twin Bed

Queen Bedroom

Highlights

Soundproofed

Air conditioning

Heating

Flat-screen TV

Renovated in 2025

Portable fan

Premium bedding

Hairdryer

Sleeps 2
1 Queen Bed

King Bedroom

Highlights

Soundproofed

Air conditioning

Heating

Flat-screen TV

Renovated in 2025

Portable fan

Premium bedding

Hairdryer

Sleeps 2
1 King Bed

Twin Bedroom

Highlights

Soundproofed

Air conditioning

Heating

Flat-screen TV

Renovated in 2025

Portable fan

Premium bedding

Hairdryer

Sleeps 2
2 Twin Beds

Accessible Single Bedroom

Highlights

Soundproofed

Air conditioning

Heating

Flat-screen TV

Renovated in 2025

Portable fan

Premium bedding

Hairdryer

Sleeps 1
1 Large Twin Bed

Accessible Double Bedroom

Highlights

Soundproofed

Air conditioning

Heating

Flat-screen TV

Renovated in 2025

Portable fan

Premium bedding

Hairdryer

Sleeps 2
1 Double Bed

Double Room

Highlights

Soundproofed

Air conditioning

Heating

Flat-screen TV

Renovated in 2025

Portable fan

Premium bedding

Hairdryer

Sleeps 2
1 Double Bed

About the area

225 Kensington High Street, London, London, England, W8 6SA

What's nearby

Kensington High Street - 1 min walk - 0.1 km
Holland Park - 1 min walk - 0.1 km
Design Museum - 2 min walk - 0.2 km
Cromwell Road - 6 min walk - 0.6 km
Kensington Gardens - 12 min walk - 1.0 km

Getting around

High Street Kensington Station - 4 min walk
Kensington (Olympia) Station - 14 min walk
London (LCY-London City) - 26 min drive

Restaurants

‪Megan's on the High Street Restaurant - ‬1 min walk
‪Cafe Le Monde - ‬3 min walk
‪GAIL's Bakery - ‬2 min walk
‪The Design Museum Kitchen - ‬3 min walk
‪Joe & the Juice - ‬3 min walk

About this property

The Kensington Hideaway

Upscale hotel remodelled in 2025 and located near Kensington High Street

Close to Kensington Palace and Imperial College London, The Kensington Hideaway provides dry cleaning/laundry services, a bar and more. Guests can connect to free in-room WiFi.

Other perks at this hotel include:

Full breakfast (surcharge), free newspapers and smoke-free property
A 24-hour front desk, local meal delivery service and luggage storage
A front desk safe

Room features

All 59 rooms feature comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.

More conveniences in all rooms include:

Heating and portable fans
Showers, free toiletries and hairdryers
Coffee/tea makers, daily housekeeping and desks

Similar properties

Pool
Spa
Free WiFi
Restaurant

includes taxes & fees

30 Nov - 1 Dec

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available
Offsite parking available (GBP 44 per day)

Food and drink

Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 20 for adults and GBP 10 for children
A bar/lounge

Things to do

Stereo

Family friendly

Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Accessibility

No lift

More

1 building
Renovated entire property - November 2025
Smoke-free property

Room amenities

Bedroom

Premium bedding

Bathroom

Free toiletries
Hair dryer
Shower
Slippers
Towels provided

Entertainment

45-inch flat-screen TV

Food and drink

Coffee/tea maker
Free bottled water
Meal delivery service

More

Air conditioning
Desk
Free daily newspapers
Heating
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
Phone
Portable fan
Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 7 July 2023 to 1 September 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: GBP 10.00 per stay

We have included all charges provided to us by the property.

Optional extras

Fee for full breakfast: from approximately GBP 20 for adults and from GBP 10 for children
Nearby parking fee: GBP 44 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Seraphine Kensington Olympia

Best Western Seraphine Kensington Olympia Hotel

Best Western Seraphine Olympia

Best Western Seraphine Olympia Hotel

Kensington Seraphine Hotel

BEST WESTERN Seraphine Kensington Olympia Hotel London, England

BEST WESTERN Seraphine Kensington Olympia Hotel London England

Seraphine Olympia Hotel

Seraphine Kensington Olympia

Seraphine Olympia

Seraphine Kensington Olympia Hotel London

Seraphine Kensington Olympia

Seraphine Kensington Olympia Hotel Hotel

Seraphine Kensington Olympia Hotel London

Seraphine Kensington Olympia Hotel Hotel London

Frequently asked questions

Is The Kensington Hideaway pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Kensington Hideaway?

The Kensington Hideaway doesn't offer parking.

What time is check-in at The Kensington Hideaway?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at The Kensington Hideaway?

Checkout is at 11:00 AM.

Where is The Kensington Hideaway located?

Located in London City Centre, this hotel is within a 15-minute walk of Kensington High Street and Kensington Gardens. Hyde Park and Kensington Palace are also within 1 mile (2 km). High Street Kensington Station is only a 4-minute walk and Earl's Court Station is 13 minutes.

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The Kensington Hideaway Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

8/10 Good

Reda

31 Oct, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service , clean rooms , good location

Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

4 Aug, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really enjoyable stay, especially for the price. Was offered a free drink upon arrival and continental breakfast was included.

Stayed 1 night in Aug 2022

10/10 Excellent

David

29 Aug, 2022

Liked: Staff & service

Really friendly, helpful staff.

Stayed 1 night in Aug 2022

8/10 Good

Jaclyn

17 Oct, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had a great stay at the Seraphine Kensington Olympia Hotel in October. The staff was very friendly and helpful. They do a nice little breakfast each morning for getting coffee/tea, juice, and toast/fruits. The location is very convenient for using the metro system or even walking many places.

Stayed 2 nights in Oct 2022

8/10 Good

Mindy

21 Sept, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Convenient for a Kensington stay. Close to the Tube.

Stayed 1 night in Sep 2022

6/10 Okay

Jeremy

3 Jul, 2022

Liked: Cleanliness, staff & service

Bijou or just tiny?

We’ll located, clean and friendly. Good inclusive breakfast. The rooms are just too small.

Stayed 1 night in Jul 2022

4/10 Poor

Danny

7 Jul, 2022

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Dilapidated

Run down and dusty, staff were very good

Stayed 1 night in Jul 2022

4/10 Poor

Karol

21 Aug, 2022

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Not 4 stars max 2

It was strong smell from the bathroom and shower head covered with limescale.

Stayed 1 night in Aug 2022

6/10 Okay

Terry

3 Aug, 2022

Liked: Staff & service

Pro’s: Good value for money. Good shower. In a nice part of town. Mostly clean. Air conditioning certainly worked well during a hot day. Con’s: Moths and fly’s in the room. Confusing entrance with a very slow moving lift!!! Room was too small to be comfortable. We were given the opportunity to make a bid to upgrade our room- however the room that we would have upgraded to was a single bed and smaller. Strange clicking noise coming from the air con. No iron in the room. Dead insects squished against the wall. All in all, a perfectly ok place to get your head down. But don’t be expecting anything else.

Stayed 1 night in Aug 2022

2/10 Terrible

Natalie

25 Jul, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was closed for refurbishment

Stayed 2 nights in Jul 2023

10/10 Excellent

Kim

6 May, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel staff were always helpful. Husai went the extra mile and got us a table for 8 on a very busy weekend

Stayed 5 nights in Apr 2023

8/10 Good

myriam

2 May, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Ras

Stayed 3 nights in Apr 2023

10/10 Excellent

Giuseppe

24 Apr, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

La struttura si trova in una posizione ottima, vicino fermata autobus e metropolitana, il personale è molto gentile e disponibile, la colazione anche se poca varietà di prodotti ma tutto di ottima qualità (meglio poco e buono che tanto e scadente), camera accogliente ottimo rapporto qualità/prezzo.

Stayed 3 nights in Apr 2023

10/10 Excellent

Lorraine

10 Apr, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Bien situé. Propre. Service impeccable. Petit déjeuner abondant et délicieux

Stayed 3 nights in Apr 2023

4/10 Poor

Verified traveller

21 Jan, 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Vi havde booket hotellet i god tid. Vi ankommer til et værelse, hvor der har været vandskade, der ikke er dækket til eller noget. Gipsvæggene var der store plamager/fugtskader på. Badeværelset havde ingen varme på og ventilation virkede ikke. Vi kunne ikke engang åbne vinduer, da disse var lukket til. Vi klager selvfølgelig og får efter tre ud af fire nætter et andet værelse, der er ramt af skimmelsvamp. Vi beholder vores første værelse, da der trods alt kun er mug på badeværelset i dette. Alt i alt rigtig venligt og sødt personale, men absolut et ulækkert værelse, der ikke var pengene værd.

Stayed 4 nights in Jan 2023

6/10 Okay

Yvonne

19 Dec, 2022

Liked: Staff & service, amenities, property conditions & facilities

Das erste Zimmer das wir hatten war sehr dunkel und es hat nach Abfluss sehr stark gestunken. Wir baten um einen Zimmerwechsel aber das war nicht möglich. Das Fenster war ein Luftschacht und so kam wenig Tageslicht ins Zimmer. Das Bett war sehr schmal und es gab auch nur eine Bettdecke - auf Anfrage bekamen wir zumindest eine weitere Bettdecke. Das Bad war auch sehr klein. Am nächsten tag baten wir wieder um einen Zimmertausch der dann möglich war. Das Zimmer war moderner und etwas größer als das andere. Das Frühstück bestand aus einem einfachen Kontinentalen Frühstück - der Frühstücksraum selbst ist sehr beengt und es kommt zu Wartezeiten.

10/10 Excellent

Sara

9 Dec, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

personale davvero molto disponibile, camera molto pulita e colazione a buffet ottima

Stayed 3 nights in Dec 2022

8/10 Good

Helen

28 Nov, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really good stay in a good location although I missed not having a cooked breakfast

2/10 Terrible

Veronica

22 Nov, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE - STAY AWAY!!

We booked this so-called 4 star hotel for a weekend in London. The room was supersmall and dirty. The windows were moldy and the bathroom disgusting. We decided to give it a try after all but I woke up early saturday morning from a spring feather coming up from the mattress. Went to the reseption and was shown 3-4 other rooms to which we could change but each just as dirty and smelly. I have tried to get in touch with the management for 3 months now with no response. I will never go back and reccomend to stay away.

Stayed 2 nights in Nov 2022

8/10 Good

Rebecca

18 Nov, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exactly what we needed

We had 1 night in London to see a performance in Royal Albert Hall, we needed a triple room which isn't easy to find in London. This hotel provided that plus is on a bus route direct to Albert Hall so was perfect for our needs. The room was comfortable and functional, breakfast was decent, staff were excellent.

Stayed 1 night in Nov 2022

8/10 Good

Desmond

17 Nov, 2022

Liked: Cleanliness, staff & service, room comfort

Ideal area for what we wanted from the weekend. Good and efficient service, very satisfied with my stay

Stayed 1 night in Nov 2022

8/10 Good

Lasse

25 Oct, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks for a pleasant stay at your hotel!

We had a nice stay at Seraphine. The staff were lovely and did everything they could to give us a great stay. The beds were a bit too hard and the rooms a bit small, but we would return next time aswell!

Stayed 3 nights in Oct 2022

10/10 Excellent

Jonathan

20 Oct, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Check-in and out were very easy processes the staff was friendly and helpful, the room was clean and just what I needed, close to tube station and with walking distance to many activities and dinning options.

Stayed 7 nights in Oct 2022