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Seraphine Kensington Olympia Hotel

4.0 star property
Hotel with free breakfast, steps from Kensington High Street

Choose dates to view prices

Photo gallery for Seraphine Kensington Olympia Hotel

Free daily continental breakfast
Front of property
Staircase
Reception
In-room safe, desk, laptop workspace, soundproofing

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Triple Room

In-room safe, desk, laptop workspace, soundproofing

Triple Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Portable fan
Sofa bed - twin
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Single Room

In-room safe, desk, laptop workspace, soundproofing

Standard Single Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Sofa bed
Portable fan
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, soundproofing

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Portable fan
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, soundproofing

Standard Double Room

7.6 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Portable fan
Private bathroom
Hairdryer
Electric kettle
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Located in London City Centre, a neighbourhood in London, Seraphine Kensington Olympia Hotel is in the entertainment district. Marble Arch and Buckingham Palace are notable landmarks, and the area's natural beauty can be seen at Hyde Park and Kensington Gardens. Natural History Museum and London Eye are not to be missed.
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Map
225 Kensington High Street, London, London, England, W8 6SA

What's nearby

  • Kensington High Street - 1 min walk - 0.0 km
  • Kensington Palace - 15 min walk - 1.3 km
  • Natural History Museum - 3 min drive - 1.7 km
  • Royal Albert Hall - 4 min drive - 1.7 km
  • Hyde Park - 4 min drive - 2.0 km

Getting around

  • High Street Kensington Station - 4 min walk
  • Kensington (Olympia) Station - 14 min walk
  • London (LCY-London City) - 26 min drive

Restaurants

  • The Design Museum Kitchen
  • Joe & the Juice
  • ‪Nando's - ‬1 min walk
  • ‪Megan's on the High Street Restaurant - ‬1 min walk
  • Balans

About this property

Seraphine Kensington Olympia Hotel

Upscale hotel near Kensington High Street
Located close to Kensington Palace and Olympia Conference and Exhibition Centre, Seraphine Kensington Olympia Hotel provides free continental breakfast, dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Luggage storage, a front desk safe and free newspapers
  • Smoke-free property, a 24-hour front desk and a lift
Room features
All guest rooms at Seraphine Kensington Olympia Hotel feature perks, such as laptop-compatible safes and laptop-friendly workspaces, as well as amenities, such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Heating and portable fans
  • Free tea bags/instant coffee and electric kettles
  • Showers, free toiletries and hairdryers
  • Daily housekeeping, desks and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (GBP 44 per day)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge

Things to do

  • Stereo

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • 1 building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 45-inch flat-screen TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 7 July 2023 to 1 September 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 10.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: GBP 44 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Seraphine Kensington Olympia
Best Western Seraphine Kensington Olympia Hotel
Best Western Seraphine Olympia
Best Western Seraphine Olympia Hotel
Kensington Seraphine Hotel
BEST WESTERN Seraphine Kensington Olympia Hotel London, England
BEST WESTERN Seraphine Kensington Olympia Hotel London England
Seraphine Olympia Hotel
Seraphine Kensington Olympia
Seraphine Olympia
Seraphine Kensington Olympia Hotel London
Seraphine Kensington Olympia
Seraphine Kensington Olympia Hotel Hotel
Seraphine Kensington Olympia Hotel London
Seraphine Kensington Olympia Hotel Hotel London

Frequently asked questions

Is Seraphine Kensington Olympia Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Seraphine Kensington Olympia Hotel?

Seraphine Kensington Olympia Hotel doesn't offer parking.

What time is check-in at Seraphine Kensington Olympia Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Seraphine Kensington Olympia Hotel?

Checkout is at 11:00 AM.

Where is Seraphine Kensington Olympia Hotel located?

Located in London City Centre, this hotel is within a 15-minute walk of Kensington High Street, Kensington Gardens and Olympia Conference and Exhibition Centre. Hyde Park and Kensington Palace are also within 1 mile (2 km). High Street Kensington Station is only a 4-minute walk and Earl's Court Station is 13 minutes.

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Seraphine Kensington Olympia Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 231 out of 1001 reviews
Rating 8 - Good. 453 out of 1001 reviews
Rating 6 - Okay. 192 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Reda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service , clean rooms , good location
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyable stay, especially for the price. Was offered a free drink upon arrival and continental breakfast was included.
Stayed 1 night in Aug 2022

10/10 Excellent

David

Liked: Staff & service
Really friendly, helpful staff.
Stayed 1 night in Aug 2022

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good stay in a good location although I missed not having a cooked breakfast

8/10 Good

Desmond

Liked: Cleanliness, staff & service, room comfort
Ideal area for what we wanted from the weekend. Good and efficient service, very satisfied with my stay
Stayed 1 night in Nov 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in and out were very easy processes the staff was friendly and helpful, the room was clean and just what I needed, close to tube station and with walking distance to many activities and dinning options.
Stayed 7 nights in Oct 2022

10/10 Excellent

Sering Omar Faty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It got the job done and the staff were nice and helpful!
Stayed 1 night in Aug 2022

8/10 Good

Lasse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks for a pleasant stay at your hotel!

We had a nice stay at Seraphine. The staff were lovely and did everything they could to give us a great stay. The beds were a bit too hard and the rooms a bit small, but we would return next time aswell!
Stayed 3 nights in Oct 2022

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay staff were all very friendly, room nice & clean & our window over looked a side street & didn’t hear any traffic noise, continental breakfast was included in the price & had a nice selection 5 minute walk from the underground would stay again
Stayed 1 night in Jul 2022

8/10 Good

Qamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy stay

We had a pleasant stay. The room was fine. Bed was comfy and the room was clean. For the money we paid it was excellent value for money.
Stayed 2 nights in Aug 2022

2/10 Terrible

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was closed for refurbishment
Stayed 2 nights in Jul 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were always helpful. Husai went the extra mile and got us a table for 8 on a very busy weekend
Stayed 5 nights in Apr 2023

8/10 Good

Jaclyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the Seraphine Kensington Olympia Hotel in October. The staff was very friendly and helpful. They do a nice little breakfast each morning for getting coffee/tea, juice, and toast/fruits. The location is very convenient for using the metro system or even walking many places.
Stayed 2 nights in Oct 2022

8/10 Good

liat levi-kopelman

Liked: Cleanliness, staff & service
like: location, staff, service didnt like : room size, breakfast
Stayed 5 nights in Aug 2022

8/10 Good

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Convenient for a Kensington stay. Close to the Tube.
Stayed 1 night in Sep 2022

10/10 Excellent

Mr Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Daughter’s graduation

Outstanding customer service. All staff where extremely helpful and made our stay an absolute delight.
Stayed 1 night in Sep 2022

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service

Bijou or just tiny?

We’ll located, clean and friendly. Good inclusive breakfast. The rooms are just too small.
Stayed 1 night in Jul 2022

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exactly what we needed

We had 1 night in London to see a performance in Royal Albert Hall, we needed a triple room which isn't easy to find in London. This hotel provided that plus is on a bus route direct to Albert Hall so was perfect for our needs. The room was comfortable and functional, breakfast was decent, staff were excellent.
Stayed 1 night in Nov 2022

4/10 Poor

Danny

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dilapidated

Run down and dusty, staff were very good
Stayed 1 night in Jul 2022

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Very friendly and helpful staff. The room was really hot and the windows can’t be opened so it was a bit of an uncomfortable nights sleep. Despite that the room was a nice size and had everything I needed for my stay. I would visit again as it is perfectly situated for shops, restaurants and Holland Park.
Stayed 1 night in Sep 2022

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointed

Very small beds room was tiny, carpet was worn so much so the pattern was gone. Possibly the noisiest hotel I have ever stayed in
Stayed 1 night in Sep 2022

2/10 Terrible

Chris

Disliked: Staff & service, amenities, property conditions & facilities
Very hard for seniors to access too many stars They did not have the rooms that I booked so we did NOT STAY at this hotel had to find another hotel.
Stayed 4 nights in Sep 2022

4/10 Poor

Karol

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not 4 stars max 2

It was strong smell from the bathroom and shower head covered with limescale.
Stayed 1 night in Aug 2022

6/10 Okay

Terry

Liked: Staff & service
Pro’s: Good value for money. Good shower. In a nice part of town. Mostly clean. Air conditioning certainly worked well during a hot day. Con’s: Moths and fly’s in the room. Confusing entrance with a very slow moving lift!!! Room was too small to be comfortable. We were given the opportunity to make a bid to upgrade our room- however the room that we would have upgraded to was a single bed and smaller. Strange clicking noise coming from the air con. No iron in the room. Dead insects squished against the wall. All in all, a perfectly ok place to get your head down. But don’t be expecting anything else.
Stayed 1 night in Aug 2022

8/10 Good

myriam

Liked: Cleanliness, staff & service, property conditions & facilities
Ras
Stayed 3 nights in Apr 2023