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"Checked in early. Brill. Friendly staff. Easy check in / check out. Great for parking too. Top notch. "

"On arrival the staff greeted us very well and offer us to take our Luggage to our rooms. And explain about times when dinner and breakfast will be served. And when greeting is for dinner they took us to our table and served us very well. Room service was very good abit disappointed they didn’t know what a tray holder was when food arrived. How ever the food was amazing. Also the house clearing was 10/10 and also was the live music also. The spa room was beautiful to relax after a busy day and unwind. "

"The hotel was clean and quiet. The dining options were limited which would be my only complaint. It is conveniently located between Terminals 2 & 3."

"Very convenient "

"Friendly staff, rooms dated, but great view."

"Excellent location to stay for theatres and sightseeing "

"I stay at this hotel every time I visit London for work. It has a great central location, close to the Tube and walking distance to many parks. The rooms have everything you need and are very clean! I only provided a 4 star this time as the internet connection was so weak, it was hard to do any work in the hotel; and the elevators were under maintenance and jt would take awhile in the morning rush to go up & down. "

"Staff were great, sleeping areas were cleaned well though the toilet seat had dried blood on the side when we arrived at the hotel. Location is about as good as it gets for travelling with small children, leave the front door and you see Big Ben, then walk north a block and you can see the London Eye! The pool is a great way to unwind after a day of walking around London, and the fitness centre is better than many hotels I’ve visited in the past. "

"I had a great stay at this hotel! The room was clean, comfortable, and everything was very well maintained. The staff were friendly and made the whole experience smooth and enjoyable. A special thank you to Theo, who was absolutely amazing—friendly, professional, and went above and beyond to help. He really made the stay even better. I’d definitely stay here again!"