Find Cat & Dog Friendly Hotels in Lower East Side from S$195

"It’s a nice looking hotel. However, extremely long line and wait time for check-in. There was only one line and it went from one end of the hotel all the way to the front entrance. Terrible customer service and staff didn’t accommodate for stay. I wasn’t expecting to arrive and have to wait 2+ hours for a room I made advanced reservations for. I can be patient, but I don’t have that much patience to be camping out in the lobby. Now, I understood the busyness due to the holiday season, but they need to incorporate a better logistics system in order to improve the guest experiences. Just hire me as the operations manager because I actually care about efficiency 3/10 for the stay, 10/10 for my potential to fix it lol"

"The floor lamp was broken and the lock for the window was loose. Clean and friendly staff. "

"Great staff and fantastic location."

"Excellent location."

"Very nice stay, and staff was great. I forgot to report it, but the detachable shower sprayer in room 122 had a leak in the hose. We didn't use amenities."

"dont be fooled by the pics. Common area looks nice but rooms suck."

"The room was cleaned every day and the staff were lovely. Nothing was too much trouble. Planning on going again next year."