In-room safe, desk, iron/ironing board, free cots/infant beds
Check availability

Reviews of Best Western Plus Hotell Nordic Lund

3 out of 5
Best Western Plus Hotell Nordic Lund
Östra Mårtensgatan 5, Lund

Reviews

9.2

Wonderful

Rating 10 - Excellent. 635 out of 1002 reviews" "
Rating 8 - Good. 329 out of 1002 reviews" "
Rating 6 - Okay. 27 out of 1002 reviews" "
Rating 4 - Poor. 7 out of 1002 reviews" "
Rating 2 - Terrible. 4 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Reception on 5 Apr,2024
Hej Debra,Stort tack för din fina recension. Det gläder oss att du hade det bra här.Varmt välkommen åter!

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice hotel. I would have liked a second bath towel in the room and I suppose I could have asked but it wasn't critical.
Stayed 5 nights in Feb 2024
Response from Reception on 26 Feb,2024
Thank you for your lovely review, Michael! We appreciate the feedback. We hope to see you again in the future! Best regards, Reception

10/10 Excellent

Johan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and friendly staff! Super breakfast. Nice little gem in middle of citycentre of nice town Lund. Comfort beds.
Stayed 2 nights in Sep 2023
Response from Reception on 23 Sept,2023
Dear John,Thank you for the positive review, we appreciate it. We hope to welcome you back!Kind regards Sofia Reception

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Fanny on 13 Sept,2023
Hej Benjamin!Stort tack för ditt fina betyg, så roligt att du har trivts hos oss!Varmt välkommen tillbaka!Vänliga hälsningarReception

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lund is beautiful and delightful, unique, walkable, many fine museums hosted by the university. We loved the city. Hotel staff was extra friendly and helpful. Room was quiet, comfortable. It was a luxury to have a kitchenette with a refrigerator and microwave.
Stayed 3 nights in Aug 2023
Response from Reception on 9 Sept,2023
Dear Jonathan!Thank you for the positive review. We appreciate it. We hope to welcome you back in the future. Kind regards Sofia Reception

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from Fanny on 28 Aug,2023
Dear guest, We thank you for your excellent rate of the hotel, we really appreciate the taken time!Welcome back!Kind regards, Reception

8/10 Good

Risto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, quiet and handy for all your needs.
Stayed 4 nights in Aug 2023
Response from Filiz on 21 Aug,2023
Dear Risto. Thanks for the review and feedback. We hope to see you again.Kind Regards

10/10 Excellent

Liv

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, nice to have onsite laundry.
Stayed 2 nights in Aug 2023
Response from Filiz on 15 Aug,2023
Dear Liv, Thank you so much for the feedback and rating, we really appreciate it. We are happy you are content with your visit and hope you visit us again.Kind Regrads

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a clean, well-maintained hotel in downtown Lund. The complementary breakfast buffet was fantastic!
Stayed 4 nights in Jun 2023
Response from Reception on 3 Jul,2023
I'm glad to hear that you enjoyed your stay with us here at Hotel Nordic. We really appriciate that you have taken the time to write a review and hope to welcome you back next time you are in Lund.

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was an absolutely lovely hotel in very good shape and our room was great for the value. We loved the neighborhood, as it was close to the University & the botanical gardens for walking around in. It might be a little far to walk with luggage, for some, from the train station, but we were able to do it. Very nice & helpful staff!
Stayed 1 night in May 2023
Response from Reception on 16 May,2023
Thank you for your wonderful review, Nancy! We're very happy to hear you enjoyed your stay with us. We hope to welcome you back in the future! Best regards, Reception.

10/10 Excellent

Christie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint property, good complementary breakfast, loved that we could rent bikes from them and it was very inexpensive
Stayed 2 nights in Apr 2023
Response from sa on 15 Apr,2023
Dear Christie, Thank you for your positive feedback, we really appreciate it. We are happy you enjoyed the stay and hope to welcome you back in the future.Best regardsSofia Reception

10/10 Excellent

Vladimir

Stayed 1 night in Apr 2023
Response from Reception on 10 Apr,2023
Thank you for your wonderful review, Vladimir! We're delighted to hear you enjoyed your stay with us. We hope to welcome you back another time!Best regards,Reception

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Filiz on 15 Mar,2023
Kära Anne, Vi tackar för din feedback, vi uppskattar det. Kul att se se att ni haft det bra hos oss på Hotell Nordic. Vi hoppas att få välkomna er tillbaka.

10/10 Excellent

Hubertus

Stayed 2 nights in Jan 2023
Response from Reception on 4 Feb,2023
Hej Hubertus! Tack för att du tagit dig tiden att lämna en recension, det betyder mycket för hotellets utveckling. Vi hoppas få välkomna dig åter. MVHFanny

10/10 Excellent

Francis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfest
Stayed 5 nights in Jan 2023
Response from Fanny on 1 Feb,2023
Dear Francis, We thank you for your kind review, we really appreciate the taken time. We hope to welcome you back to the hotel. Best regards, Reception

8/10 Good

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from Reception on 18 Nov,2022
Dear Benoit, We thank you for your review, we really appreciate it! Best regards, Fanny

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service
Very clean, helpful friendly staff. Close to restaurants, stores, bus and train
Stayed 5 nights in Oct 2022
Response from Reception on 23 Oct,2022
Dear Kelly, We thank you for your kind feedback, we really appreciate it! We hope to welcome you back to the hotel. Best regards, Fanny

10/10 Excellent

Georgina

Stayed 1 night in Oct 2022
Response from Reception on 23 Oct,2022
Hej Georgina! Vi tackar dig för din vänliga recension, vi uppskattar det mycket! Vi hoppas få välkomna dig åter. Mvh, Fanny

10/10 Excellent

Elzbieta

Stayed 4 nights in Dec 2021

10/10 Excellent

Hana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here. The location, the staff, the room and the breakfast was absolutely lovely. I would definitely stay here again.
Stayed 8 nights in Dec 2021
Response from Receptionen on 30 Dec,2021
Dear Hana, Thank you for staying with us. We thank you for your feedback, we really do appreciate it.

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful little hotel
Great little hotel close to the action in central Lund. The staff were very helpful and kind.
Stayed 2 nights in Dec 2021
Response from Receptionen on 11 Dec,2021
Dear Andrew! Thank you for the feedback Andrew it means alot to us at Nordic Hotel. We hope to welcome you back to our hotel in the future.

10/10 Excellent

Aryeh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
A very convenient stopover in the middle of the vibrant small city. Many shops around, parking is very easy (make sure you pay upfront at the machine), cozy and lovely rooms, useful small kitchenette, etc. Highly recommended!
Stayed 1 night in Nov 2021
Response from Receptionen on 30 Nov,2021
Dear Areyh, We apreciate that you took some time to write about your stay with us atHotell Nordic. We are very pleased to read that you have enjoyed your stay and hope to welcome you back in the futrure.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Receptionen on 3 Dec,2021
Hej Anonymous, Vi tackar för att du tagit din tid och svarat på frågor om hotellet. Vi uppskattar det. Vänliga Hälsningar

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

8/10 Good

Adelia

Stayed 2 nights in Aug 2021

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Really nice hotel with excellent service. The staff went the extra mile to help with any issues. Clean and fresh room. Will definitely be choosing this hotel if me and the wife revisits Lund again!
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2021
Response from Anna on 10 Feb,2021
Thank you for your kind rating! Welcome back! Br

10/10 Excellent

Christel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel in Central Lund
Super location, cozy and clean rooms, very charming. Great breakfast and very helpful staff. All in all great value for money. Thanks.
Stayed 2 nights in Oct 2020
Response from Anna on 14 Oct,2020
Thank you for your kind feedback and rating! Welcome back! BR

4/10 Poor

Verified traveller

Disliked: Cleanliness
Otryggt i dessa Corona tider!
Vi blev väldigt förvånade över att hotellet inte gjorde mer för att säkra oss gäster i rådande tider med Covid19. Frukostmatsalen är alldeles för trång med smalt utrymme både vid ingång och buffe trots viss utökning av platser i ett extra rum. Personalen påminde inte alla om avstånd, räcker inte med en liten skylt och handsprit. Gymet var helt bortglömt! Inga skyltar om hur många som får vistas i rummet samtidigt och detta är anmärkningsvärt då gymet är extremt litet. Inga möjligheter att sprita och torka av hantlar, mattor eller konditionsmaskiner. När jag var där försökte en familj på fyra personer, plus mig då, tränga sig i detta lilla utrymme. Jag sade till och då lämnade två av medlemmarna då de kom in efter mig. Jag sade till i receptionen men inget åtgärdades innan vi åkte vilket var ett dygn senare. Vi kände oss inte trygga på detta hotell i dessa virustider.
Stayed 2 nights in Jul 2020
Response from Anna on 1 Sept,2020
Hej anonym. Det var tråkigt att du upplevde så mycket negativt under din vistelse. Jag har tagit upp dina klagomål med respektive chef. Mvh

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020
Response from Anna on 17 Apr,2020
Stort tack Alexander för ditt fina betyg! Så roligt att du trivdes hos oss. Varmt välkommen tillbaka! Mvh

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our first choice hotel
Convenient and nice hotel, the room is clean and with kitchen. Friendly and nice people, we will book this hotel next time
Stayed 4 nights in Feb 2020
Response from Anna on 29 Feb,2020
Thank you so much for your kind feedback and rating! Welcome back! Br

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed for a night, but the room was spacious and had everything you would need for a longer stay (cooktop, refrigerator, dishes, pots, utensils, etc.). The included breakfast was delicious and all of the staff were very nice. It is also a great location, within walking distance of everything you would need.
Stayed 1 night in Dec 2019
Response from Anna on 3 Jan,2020
Thank you for your kind feedback and rating! Welcome back! Br

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Anna on 19 Dec,2019
Tack för ditt fina betyg! Varmt välkommen tillbaka! Mvh

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a great location with clean, comfortable rooms.
Stayed 1 night in Dec 2019
Response from Anna on 8 Dec,2019
Thank you for your kind rating! Welcome back! Br

10/10 Excellent

Matthew

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central hotel
The staff were lovely, everything worked, the beds were comfy. My only negative was that we found some dirty socks in the sofa bed so some extra checking when cleaning maybe required.
Stayed 6 nights in Oct 2019
Response from Anna on 5 Nov,2019
Thank you for your kind feedback. I apologize for the sock and will talk to the ladies in the cleaning about that. Welcome back! Br

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019
Response from Anna on 23 Oct,2019
Thank you for your kind rating! Welcome back! Br

8/10 Good

MR C D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Anna on 9 Oct,2019
Thank you for your kind rating! Welcome back! BR

10/10 Excellent

Hubertus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Anna on 10 Oct,2019
Tack Hubertus för ditt fina betyg! Varmt välkomen tillbaka! Mvh

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, centrally located
The Nordic Lund is a wonderful hotel. I always enjoy my stays here. My favorite is the incredible Swedish breakfast and they have great gluten free options so I can always eat my fill. Also, the coffee is so so good. Mmmm, just thinking about it makes me want to go back! The hotel is also in an awesome location, literally an escalator ride down from their parking lot to the COOP a terrific little store. A short walk from there is the Food Hall with all sorts of wonderful restaurants, and a few steps from there is the bus stop at Botulfplatsen, where you can get a bus to anywhere in Lund. Download Skanetrafiken app and ride like a local.
Stayed 1 night in Sep 2019
Response from Anna on 17 Sept,2019
Thank you Andrea for your kind words and rating! We are so glad that you enjoyed your stay at our Hotel. Welcome back! BR

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, centrally located
The Nordic Lund is a wonderful hotel. I always enjoy my stays here. My favorite is the incredible Swedish breakfast and they have great gluten free options so I can always eat my fill. Also, the coffee is so so good. Mmmm, just thinking about it makes me want to go back! The hotel is also in an awesome location, literally an escalator ride down from their parking lot to the COOP a terrific little store. A short walk from there is the Food Hall with all sorts of wonderful restaurants, and a few steps from there is the bus stop at Botulfplatsen, where you can get a bus to anywhere in Lund. Download Skanetrafiken app and ride like a local.
Stayed 2 nights in Aug 2019
Response from Anna on 17 Sept,2019
Thank you for your kind feedback and rating! Welcome back! BR

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
This hotel was great value for money and the staff were very friendly. I didn't want to leave!
Stayed 2 nights in Aug 2019
Response from Anna on 3 Sept,2019
Thank you anonymous for your kind feedback and rating! We are so happy that you enjoyed your stay at our Hotel. Br

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Anna on 25 Jun,2019
Thank you Laurie for your kind feed back! Welcome back! BR

8/10 Good

Jeanann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay
Anna at the front desk was friendly and welcoming, gave us suggestions for dinner nearby, and was very pleasant. We had a room on ground floor with small patio and a door to the outside. Hotel was clean; plenty of breakfast options; in historic building; near city center but quiet. Would stay again.
Stayed 3 nights in Jun 2019
Response from Anna on 11 Jun,2019
Thank you Jeanann for your kind words and feed back! We are so glad that you enjoyed your stay at our Hotel. We hope to welcome you back another time! Br

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Wonderful place to stay. Only complaint is that as is typical in Europe the rooms were quite small.
Stayed 1 night in May 2019
Response from Anna on 21 May,2019
Thank you for your feedback! I do not know what type of rrom you booked - but we have all kinds of sizes. Welcome back! Best Regards

10/10 Excellent

Chak Kei Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and cozy hotel
The location is great, in the middle of Lund. Very close to bus station, shopping and restaurants. I also liked the kitchen in the room with microwave, water boiler, fridge, dishwasher and possibilities to cook. Gym and washing machine. I had an early check-out so the receptionist provided the breakfast for me the night before to my room. I recommend this hotel and will definitely come back.
Stayed 3 nights in Apr 2019
Response from Anna on 30 Apr,2019
Thank you for your kind feed back! We are so glad that you enjoyed your stay at our Hotel. Welcome back! BR

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was outstanding; friendly, helpful. The room was perfect.
Stayed 1 night in Mar 2019
Response from Anna on 8 Mar,2019
Thank you Peter for your fantastic feed back! We hope to see you another time! Welcome back! Best regards

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Classic nordic hotel, simple, small but expensive,
Stayed 6 nights in Feb 2019
Response from Anna on 3 Mar,2019
Thank you for your feed back! Welcome back. Best regards

8/10 Good

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Anna on 3 Feb,2019
Tack Joseph för ditt betyg! Varmt välkommen tillbaka! Mvh

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to university, train, shops and restaurants. Very clean, quiet and comfortable with helpful staff. Good breakfast and coffee/tea with cookies available all day.
Stayed 3 nights in Jan 2019
Response from Anna on 17 Jan,2019
Thank you for your kind feed back! Welcome back! Best regards