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Emma's Hotel - Bed & Breakfast Self Check-in Hotel

3.0 star property
Family-friendly hotel with rooftop terrace and coffee shop/cafe

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Photo gallery for Emma's Hotel - Bed & Breakfast Self Check-in Hotel

Interior
Exterior
Living area
1 bedroom, hypo-allergenic bedding, individually decorated
Café

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double or Twin Room, Balcony

1 bedroom, hypo-allergenic bedding, individually decorated

Comfort Double or Twin Room, Balcony

8.6 out of 10
Excellent
(13 reviews)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double or Twin Room

1 bedroom, hypo-allergenic bedding, individually decorated

Standard Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 19 sq m
  • Hill view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, Balcony

1 bedroom, hypo-allergenic bedding, individually decorated

Junior Suite, Balcony

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Queen Sofa Bed

View all photos for Junior Suite

1 bedroom, hypo-allergenic bedding, individually decorated

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Queen Sofa Bed
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About the area

Map
32 Bahnhofstrasse, Lungern, OW, 6078

What's nearby

  • Lake Lungern - 5 min walk - 0.4 km
  • Ballenberg Open Air Museum - 10 min drive - 9.4 km
  • Aare Gorge - 16 min drive - 13.3 km
  • Reichenbach Falls - 18 min drive - 13.0 km
  • Geographic Centre of Switzerland - 32 min drive - 20.6 km

Getting around

  • Lungern Station - 1 min walk
  • Zurich Airport (ZRH) - 84 min drive

Restaurants

  • ‪Owi Land - ‬6 min drive
  • ‪Restaurant Brünig Kulm - ‬6 min drive
  • ‪Restaurant Obsee - ‬16 min walk
  • ‪Gasthof Bären - ‬10 min drive
  • ‪OWI Land Road Point - ‬6 min drive

About this property

Emma's Hotel - Bed & Breakfast Self Check-in Hotel

Family-friendly hotel near Lake Lungern
Located close to Geographic Centre of Switzerland and Ballenberg Open Air Museum, Emma's Hotel - Bed & Breakfast Self Check-in Hotel provides a rooftop terrace, shopping on-site and a coffee shop/cafe. Active travellers can enjoy hiking/biking trails at this hotel. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks at this hotel include:
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and express check-out
  • Express check-in, luggage storage and a gift shop
  • Guest reviews give top marks for the helpful staff
Room features
All rooms are individually furnished, and feature comforts such as laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Partially open bathrooms with showers and hairdryers
  • Flat-screen TVs with satellite channels
  • Heating, housekeeping and desks

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 15 for adults and CHF 15 for children
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Hiking/biking trails
  • Library
  • Playground
  • Shopping
  • Ski storage
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's toys
  • Playground
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Luggage storage
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out fee: CHF 30.00
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests

Access methods

Private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for CHF 20 per stay

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CHF 15 for adults and from CHF 15 for children
  • Late check-out fee: CHF 30.00
  • Crib (infant bed) fee: CHF 20 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Emma's Self Check In
Emma's Hotel Bed Breakfast
Emma's Hotel - Bed & Breakfast Self Check-in Hotel Hotel
Emma's Hotel - Bed & Breakfast Self Check-in Hotel Lungern
Emma's Hotel - Bed & Breakfast Self Check-in Hotel Hotel Lungern

Frequently asked questions

Is Emma's Hotel - Bed & Breakfast Self Check-in Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Emma's Hotel - Bed & Breakfast Self Check-in Hotel?

Self-parking is free at this property.

What time is check-in at Emma's Hotel - Bed & Breakfast Self Check-in Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Emma's Hotel - Bed & Breakfast Self Check-in Hotel?

Checkout is at 11:00 AM. Late checkout is available for CHF 30.00.

Where is Emma's Hotel - Bed & Breakfast Self Check-in Hotel located?

This family-friendly Lungern hotel is located in the mountains, 0.4 mi (0.7 km) from Lake Lungern, and within 12 mi (20 km) of Ballenberg Open Air Museum and Lake Brienz. Aare Gorge and Giessbach Falls are also within 12 mi (20 km). Lungern Station is only a 1-minute walk.

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Emma's Hotel - Bed & Breakfast Self Check-in Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 80 out of 113 reviews
Rating 8 - Good. 23 out of 113 reviews
Rating 6 - Okay. 6 out of 113 reviews
Rating 4 - Poor. 1 out of 113 reviews
Rating 2 - Terrible. 3 out of 113 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Hongqin

Liked: Cleanliness, amenities, property conditions & facilities
The location is really good and convenient for travelers. The train station is right in front of the hotel.
Stayed 1 night in May 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and pretty location. The breakfast is amazing too
Stayed 3 nights in Sep 2024

10/10 Excellent

Xing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was so organized, great breakfast selections
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean spacioys rooms. Lovely village to visit. Beautiful surroundings
Stayed 3 nights in Aug 2024

10/10 Excellent

Maninder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing stay at Emma’s, everything was exceptional from the self Check-in ,to the clean aesthetic property,conveniently located near the train station ,wonderful views of Lungersee and most of all the courteous Emma & all her staff.Definitely will stay again!!

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
So peaceful and beautiful location. Clean room and friendly staff. would recommend 10/10!
Stayed 3 nights in Jun 2024

10/10 Excellent

Gulnaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay!

Hotel was very nice and clean. There is a lake right across the hotel with a small beach and a restaurant.
Stayed 2 nights in Jun 2023

10/10 Excellent

Gyung

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are kind and professional. The breakfast is great. Thanks for your hospitality.
Stayed 2 nights in Jun 2024

10/10 Excellent

jessika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Amazing hotel! The breakfast was really good - we were impressed by the quality of everything! I highly recommend this hotel :)
Stayed 1 night in Oct 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this stay! The room was very clean and the view we had on the 4th floor was really nice! They put a fan in the room so that it would cool us down a bit. The breakfast was nice as well, and the staff were always very kind and helpful. The hotel is right by the train station so that was very convenient. Overall, very nice place. Thank you!
Stayed 3 nights in Aug 2024

10/10 Excellent

kefah

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool hotel with unique style and amazing welcoming staff
Stayed 1 night in Jun 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend a room here to everyone. They really have thought of everything - good parking, excellent breakfast, the room.was.spacious and spotlessly clean. They have free tea/coffee in communal space, luggage and bike storage. Staff are very friendly and helpful. Lots of lovely special touches - chocolate and bedtime story in your room. Beautifully decorated breakfast room, great coffee and crafts for sale at reasonable prices. Loved our stay.
Stayed 1 night in Aug 2024

10/10 Excellent

HYE JEEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing wheelchair accessible facility room nice people and great view. Highly recommend
Stayed 1 night in Aug 2023

10/10 Excellent

Stoyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2023

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice for a short stay

Easy quick stay one night stay in a beautiful location. New renovated, clean. Easy self check-in. Parking is easy and free in front of the hotel too. One thing they could do is to clean the waterboiler, cause it wasn’t functioning correctly anymore, because of the calcium deposits. Other than that, nice staff and great service in the morning during breakfast
Stayed 1 night in May 2024

4/10 Poor

Keyi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Self-check-in wasted lots of time. People lined up.
Stayed 1 night in Jun 2024

10/10 Excellent

Gayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic! The location is brilliant, just next to the Lungern train station and in a very very beautiful area. Excellent facilities, a small and chic hotel, we really enjoyed our stay at Emma's. Emma's had a top-notch breakfast - One of the best breakfasts we ever had in a hotel :). The staff team is super friendly. Very highly recommended!!!

10/10 Excellent

Massinissa

Liked: Amenities
I am in the hospitality industry for 12 years, and I would like to say this one of the best hotel I have stayed in. The staff Makes a massive difference from Barbara and the rest of the team. They genuinely care and makes you feel very welcome. Breakfast is really nice with a good healthy options. Thank you for making our stay wonderful. Massinissa Alane
Stayed 5 nights in Dec 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Self service hotel

I liked the hotel itself and the location, however this was all self service property. When you get there, you have to use a machine to check in, there’s literally no human individual to welcome you in, not one soul. They didn’t offer clean service, at all. We stayed two nights, and though the hotel room was very nice and clean the breakfast sucked!! They only offer coffee, pastries, fruit, cheese and yogurt. I felt like blah… wouldn’t book here again. The location however was perfect for the activities that needed to be done within distance.
Stayed 2 nights in Aug 2024

10/10 Excellent

Selome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by the train station. Small rooms but enough for two people. Good shower. Clean room. View from windows is magnificent. Nice, quiet village. Away from touristy areas but you can hop on the train and go wherever you want. Not much dining options. Two nearby restaurants. One restaurant is next door closes very early and the other is down the hill so when you come back it's uphill and a bit of a walk. This one closes before 10pm. They serve breakfast at the hotel though. Nice folks. It's self check in and easy to do.
Stayed 1 night in Jun 2024

6/10 Okay

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cons: the bedsheets were not 'smooth' anymore. They should be renewed. Lots of mosquitoes. No airconditioning, it was warm, could not sleep with door open because of the mosquitoes. When it's colder outside the temperature in the room is acceptable. Pros: Enough free parking. Clean room, unfortunately no standard room cleaning everyday, so no clean towels, although you could request for it. Friendly personnel at the restaurant. In general I would recommend but not in summer because of no airconditioning
Stayed 3 nights in Sep 2023

2/10 Terrible

Sohina

Disliked: Amenities, property conditions & facilities
I was really excited about coming here to stay as we were looking for a traditional bed and breakfast in the Swiss Mountains (as advertised) and this was the only moderately priced place in the region. then we found out why! While it’s cute and clean, there is no real service or hotel hospitality. It does feel a bit like a hostel. The bathrooms in the room are basically a public stall with no privacy if anyone else is in the room. There is no one to greet you for check in and the staff is only around until 11am. So if you’d like more pillows or towels, as is fair when staying in a hotel or bed & breakfast (as opposed to an Airbnb or hostel) there is literally no way to ask for anything. There was a sign saying that no one enters to clean the room etc unless asked, but we came to find a note left for us in the room while i had personal belongings out. That made us feel a bit uncomfortable. There was a bit of a scuffle when we checked out and the service was quite cold, rude, and unwelcoming. We wanted to add another person to our reservation or add a cot at least, (as it says rooms sleep up to 3 on their website) but as there is no one around to accommodate at the accommodations…there was an issue. Again service felt very dismissive and condescending, but the owner said that “self check-in” is in the name of the hotel. The name is “Emma’s Hotel Bed & Breakfast” when I booked. She had apparently counted the towels we used when they came into the room? Of course we used the towe
Stayed 2 nights in Aug 2023

6/10 Okay

Teresita

Disliked: Staff & service
The property location is pretty good, close to the lungern train station . The only thing I don’t like is the attitude of the person serving us in the restaurant . She’s unprofessional and rude . I was boiling my egg on this self cooking ( boiling water container ) and this is not my first time . She treat me like stupid , say it harshly that I need to do it for 10 mins , which I think is not right when you want a soft boil . 3 to 4 mins is good enough. She won’t even give me a chance ti explain why I prefer less time . She follow me every where I go like I’m going to break anything or do something wrong . I’ve been traveling around the world . I never felt this feeling of someone is watching me every minute . She doesn’t treat a guest like me like a guest . She makes you feel she’s the boss . But , what I notice is when she talk to local , she’s nice . I’m not sure if she have issue with a different race We tried to talk to her when she was making a cocktail . Since she’s working by herself , we tried to go to her bar area and ordered something . I don’t think she appreciate it , she said you can go to your table . Then she went inside the kitchen and started raising her voice to her co worker or her employee , feeling like we upset her Overall , the room is clean and spacious with a balcony , which we like
Stayed 2 nights in Aug 2023

10/10 Excellent

NHUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Ketaki

Liked: Cleanliness, staff & service, property conditions & facilities
Check in process is not so straight forward and confuses people
Stayed 1 night in May 2025