We stayed in the hotel for 2 nights, staff were polite and friendly, the room and comment area were very clean, this hotel were run by a family. Owner gave us a lot good idea where to eat and places to visit. This is the best hotel we stayed for our 10 days trip in Taiwan. The only complaint I have, this hotel has no sign, since they don't have sign, the place is hard to find unless you've been there before.