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"We always choose to stay at this hotel whenever we’re in Makati. The rooms are consistently clean, and the staff across all departments are friendly and professional. We’ve noticed a big improvement compared to our previous stays—especially in the quality of service from the front-of-house team at the rooftop bar and restaurant. It’s great to see such positive progress, and it definitely enhances the overall experience."

"Nice staff"

"Yes! Yes! Yes!"

"Perfect hotel! It’s all worth it"

"The room is big, housekeeper is cleaning my room everyday. The hotel is near the Mall of Asia, restaurants, and all the amenities you need. All staff are friendly, helpful, and courteous to guests. Will definitely come back to this hotel. "

"The room was amazing and the staff are awesome, friendly, helpful. Overall experienced is very good and would come back again. "

"5 star service"

"The staff at New World Makati go above and beyond to be warm, welcoming and helpful. While our room on first admission haf some minor problems, the staff was quickly able yo resolve same in short order."

"yes"