We stayed 2 nights at the hotel. Overall the stay was good at the hotel. My sister-in-laws accidentally locked her key-card in the room. Hotel staff was able to unlock her room with the master key. We loved the variety of bread during breakfast and we managed to wash some dirty laundry with the hotel washing machines and dryers. Lot's of parking space too.
However, for the onsen, we have to walk across the road to another building. I heard from my wife and sister-in-laws that the water in the onsen was not very clean for the ladies' side. Men's side was ok.