Shangri-La Hotels and Resorts, Mactan Island hotels

"Aim for excellence!"

"It’s an awesome place!"

"Our stay was very good. We have stayed here several times. The breakfast buffet is very good. The beach access that is provided Is very nice. A 10 minute walk, or shuttle provided. The checkout process was not efficient today. Agents take too much time checking in and checking out guests. 2 guests in front of me took 20 minutes to check in. I simply wanted to checkout. Bill should be tallied and incidental expenses provided prior to checkout. Should take no more than 3 minutes. I presented myself 25 minutes before our scheduled ride to airport. We had to contact driver to tell of checkout delay"

"What makes the Mövenpick extraordinary is the staff, I travel a lot and stay at many very nice establishments, in this case it was not as much as the place being the star as the staff. Raymond, Noel, Janice, Rochelle, Gabriel & Giovanni were the kindest most polite attentive members of staff i have ever encountered during my travels. The smiles and conversation were above and beyond. there are also some others at the front desk and spa that i can't remember the names of that did a stellar job. If i had one off note i would have loved to see Ibeza in all its glory sana all it returns. walking distance to so many places and the breakfast and food was amazing! "

"When I first arrived, I thought the room was small and the air conditioning didn't work. I was wrong. I just needed to adjust the settings. The room is a fine size for the price and the food was delicious. This is truly my favorite hotel in the Philippines so far. "

"Oceanfront property. We loved coming out of the elevator from our room and there is the pool and beach! Breakfast is delicious variety of foods. Staff is so friendly and helpful. We made the perfect choice of all the hotels! Its Excellent!"

"Excellent staff service and experiences . A lot of things to enjoy just within the resort . The Chi Spa facilities are so impressive. The quality of “ massage “ done by staff can be improved that commensurate the expensive price . "

"Wonder location and staff"

"Great property - amazing staff. The friendliness and professionalism of the staff was a differentiator. Everyone (from bell hop, waiters, groundskeepers, etc.) was smiling and helpful. "