"All staff were very helpful, friendly, kind and polite including Thomson, the night duty dog and Panther, the day guard dog. Jaja at the front desk is excellent.
The room is very spacious and has everything we need. They provide drinking water every day."
"All staff were very helpful, friendly, kind and polite including Thomson, the night duty dog and Panther, the day guard dog. Jaja at the front desk is excellent.
The room is very spacious and has everything we need. They provide drinking water every day."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
It’s a somerset so very nice if a tiny bit expensive
Plus points as opposed to say citadines also in the group is that somerset has carpet’s reducing noise from corridors and neighbours
Always nice and if not always fixed
It’s a somerset so very nice if a tiny bit expensive
Plus points as opposed to say citadines also in the group is that somerset has carpet’s reducing noise from corridors and neighbours
Always nice and if not always fixed
Great hotel near Landmark, Glorietta, Greenbelt Malls.
Walking distance to food and shopping areas.
Big and comfortable room with complimentary beer and Coke. Have small pantry and microwave oven to use.
Great staff around hotel.
Great hotel near Landmark, Glorietta, Greenbelt Malls.
Walking distance to food and shopping areas.
Big and comfortable room with complimentary beer and Coke. Have small pantry and microwave oven to use.
Great staff around hotel.
Hotel is till in the soft opening phase, so some teething problems. Room was large and spacious and everything was new.
Some issues:
There was a loud noise throughout the day because of work being done at the basement.
I asked for the welcome dessert plate to be cleared after 3 days but it wasn't and I had to ask again.
Once a dirty cleaning cloth was left behind in the room at the wardrobe area.
And my room (405) had drainage issues where when having a shower - the water wouldn't flow away...
Hotel is till in the soft opening phase, so some teething problems. Room was large and spacious and everything was new.
Some issues:
There was a loud noise throughout the day because of work being done at the basement.
I asked for the welcome dessert plate to be cleared after 3 days but it wasn't and I had to ask again.
Once a dirty cleaning cloth was left behind in the room at the wardrobe area.
And my room (405) had drainage issues where when having a shower - the water wouldn't flow away...
I have really enjoyed this hotel, the room was very beautiful with a lovely bathroom and I was surprised that the rate booked through hotels.com included, breakfast, high tea and evening cocktails! Everything was superb and the service was top notch.
The staff was very nice however every time we asked a question, we had different answers, so I believe continuous Training is key for such a hotel.
Makati is a nice area, with nice malls and restaurants and I'd recommend visitors to go to...
I have really enjoyed this hotel, the room was very beautiful with a lovely bathroom and I was surprised that the rate booked through hotels.com included, breakfast, high tea and evening cocktails! Everything was superb and the service was top notch.
The staff was very nice however every time we asked a question, we had different answers, so I believe continuous Training is key for such a hotel.
Makati is a nice area, with nice malls and restaurants and I'd recommend visitors to go to...
Pablo
Reviewed November 6, 2014Reviewed November 6, 2014
Conveniently located among shops/eateries at Greenbelt. Very professional and friendly staff. Well maintained and large rooms. One of the best breakfast buffet spreads in Manila. Bar drinks could be improved to be more special.
Conveniently located among shops/eateries at Greenbelt. Very professional and friendly staff. Well maintained and large rooms. One of the best breakfast buffet spreads in Manila. Bar drinks could be improved to be more special.
Gareth
Reviewed November 3, 2026Reviewed November 3, 2026
Nice room but old aircon solution that is noisy and does not cool enough. Nice traditional philipino cuisine. Silly policy about cash deposit that is paid back after 14 days. Wifi is good but many small issues since hotel is very new and many things to sort out.
Nice room but old aircon solution that is noisy and does not cool enough. Nice traditional philipino cuisine. Silly policy about cash deposit that is paid back after 14 days. Wifi is good but many small issues since hotel is very new and many things to sort out.
Anonymous traveller
Reviewed February 23, 2019Reviewed February 23, 2019