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Reviews of Makkah Al Aziziah

5 out of 5
Makkah Al Aziziah
8334 Masjid Ash Shaikh Ibn Baz, Makkah

Reviews

8.2

Very good

Rating 10 - Excellent. 27 out of 58 reviews" "
Rating 8 - Good. 17 out of 58 reviews" "
Rating 6 - Okay. 6 out of 58 reviews" "
Rating 4 - Poor. 5 out of 58 reviews" "
Rating 2 - Terrible. 3 out of 58 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Raisa

Stayed 1 night in Mar 2024

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

2/10 Terrible

Abdulaziz

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed here twice. First time was OK. Second time nasty room and horrible customer service.
Stayed 3 nights in Mar 2024

10/10 Excellent

Faysal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is a hidden gem. Out of ALL the hotels we stayed at from the IHG coll3ction, this one tops the list. Hands down 10 out of 10. Will mos def return.
Stayed 9 nights in Feb 2024

6/10 Okay

Arif

Disliked: Staff & service, amenities, property conditions & facilities
I booked the hotel because they had pool And it was not even working Staff don’t speak English , room was clean.
Stayed 2 nights in Feb 2024

8/10 Good

ALIREZA

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

4/10 Poor

Daniyal

Stayed 8 nights in Dec 2023

10/10 Excellent

Anouar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that offer free transportation to kaaba. It takes 6 minutes by bus. Decent breakfat and multiple restaurants around the area. The gym open at noon and closes around midnight. Downside there are too many children in the gym which is distraction. Also, there are good coffee shop and souvenir shops inside the hotel . I highlly recommend this hotel.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mateen

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
During our six nights stay, our room was cleaned ONLY once despite our repeated requests. No sense of customer services at all! It was extremely busy but there were only limited number of lifts which were in operation. Just to get something from the shops downstairs, one had to make a provision of at least 30 minutes. Picture of the buses/coaches are complete deception! Picture of a tripe room with three double beds is also a big LIE! The only good thing about this hotel is that it is in Makkah & that is exactly the reason the owners do not care at all, unfortunately!
Stayed 6 nights in Dec 2023

2/10 Terrible

Omar

Stayed 1 night in Dec 2023

10/10 Excellent

Hana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and front desk staff was very friendly and allows us to check in early. The breakfast buffet was good with different varieties. I will definitely be coming back to this hotel in the near future 😀
Stayed 5 nights in Dec 2023

10/10 Excellent

Anwar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 2 nights in Nov 2023

8/10 Good

Omer

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bathroom drains were missing it’s covers which was disgusting and I request twice to put the drain covers but they didn’t care to be bothered
Stayed 2 nights in Nov 2023

10/10 Excellent

NOUREDDINE

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2023

8/10 Good

Moaaz

Stayed 12 nights in Sep 2023

6/10 Okay

Hasen

Liked: Property conditions & facilities
Disliked: Staff & service
The staff were very unresponsive - every time i approached the front desk I would get dismissive responses and feel like i am putting them at inconvenience. I requested house keeping for 3 days consecutively because the garbage in my room was piling up and for change of towels and tissue paper. Finally had to track down the cleaning staff myself cause the requests were not being put through I requested laundry service for another 3 days and no response, finally had to speak to the manager and was charged an extra fee to get the items cleaned faster to catch my next flight... this would not have been the case if the laundry services were provided when I first started asking. Overall was not happy with the staff at the facility and their level of customer service.
Stayed 4 nights in May 2023

8/10 Good

Dr. Kashif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit Makkah with family in Ramadhan 2023
great stay. Shuttle time varies
Stayed 2 nights in Apr 2023

10/10 Excellent

Farid

Travelled with family
Excellent Hotel
The Hotel was so clean. Front desk staff was very friendly although we arrived very late. The Hotel overall was very comfortable with a shuttle bus every hour to Holly Sight. Breakfast was so good with lots of variety of food that satisfies all tastes.
Stayed 2 nights in May 2023

10/10 Excellent

MOSTAFA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, helpful.
Stayed 2 nights in Apr 2023

10/10 Excellent

Hani

Liked: Staff & service, property conditions & facilities, room comfort
Coach Hisham was very helpful
Stayed 1 night in Jun 2019

8/10 Good

Khalid

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Not bad at all for the price!
The only problem with this hotel is when you request for something from housekeeping etc it does not arrive you have to ask a few times before you get service & our room was not cleaned for about 2 days
Stayed 10 nights in May 2019

10/10 Excellent

Visitor, Saudi Arabia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and treated very well and polite reception staff, especially the brother named Abdul Aziz. ... .... .His is very good helping in the reservation. I do not like that the rule is not allowed to use a swimming pool* because here in Makkah they put tables around a swimming pool for food But there is a games room and exercises, Jacuzzi is excellent and also the steam room and sauna is very good and the trainer based on (Coach Hisham) is a very skillful and cooperative to the highest degree... The most important thing that there is no enough car parking at all ... very limited parking
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Everything was nice ... the bed was amazing and very comfortable
Stayed 1 night in May 2019

4/10 Poor

Mohamed

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in May 2019

10/10 Excellent

ABDALLAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

6/10 Okay

EISSA A

Liked: Cleanliness, staff & service
Good as general
It was good and excellent
Stayed 1 night in Oct 2018

4/10 Poor

Hamad, Riyadh

Liked: Cleanliness
Disliked: Property conditions & facilities
Not bad but it can be better check in with my wife they give me room wth 3 single beds!!! slow chek in pressings (one employee in 3 reception station!!! Room service muenu very expensive.
Stayed 2 nights in Jun 2018

2/10 Terrible

Maty, Maryland, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude people, bad customer service.
Stayed 4 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel is good. However wifi is very weak and always not available. Elevators are quick. Staff is kind. Quiet a distance from Haram Mosque
Stayed 1 night in May 2018

10/10 Excellent

Thamer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely will stay again
Amazing hotel, friendly staff, tasty breakfast & punctual bus timing to haram.

10/10 Excellent

wiam, Willebroek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ماشاءالله فندق في المستوى
Stayed 3 nights in Mar 2024

10/10 Excellent

Sezer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Da mein Flug erst am Abend ging, konnte ich das Zimmer noch länger nutzen, was ich wirklich sehr gut fand. Ein riesiger Gebetsraum steht zur Verfügung. Kostenloser Shuttle-Bus zur Kaaba, rund um die Uhr. Fitnessstudio nicht mit Deutschland zu vergleichen, aber völlig ausreichend. Bügeleisen und Bügelbrett im Zimmer. Personal wirklich sehr nett und zuverlässig. Supermarkt und Restaurants vor der Tür.
Stayed 4 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق هادي ومريح
اقامه رائعه وبوفيه الافطار متنوع وتنظيم ممتاز
Stayed 1 night in Jul 2019

10/10 Excellent

AHMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2019

10/10 Excellent

AHMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2019

10/10 Excellent

Fahad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

AHMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2019

8/10 Good

Alhareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

4/10 Poor

Saeed

Disliked: Staff & service, property conditions & facilities, room comfort
امانة منطقة الخبر أجمل واحلى منتزه صيفت
Stayed 2 nights in Apr 2019

8/10 Good

YASSER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2019

8/10 Good

MOHAMMED

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

RAAFAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
جيد جدا
جيدة جدا... أزعجنا عدم توفر مواصلات من و الى الحرم علما بانه مكتوب صراحة انه متوفر!!
Stayed 2 nights in Oct 2018

10/10 Excellent

Nuha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
إقامة رائعة
طاقم الإستقبال محترم جداً.. توجد صالة ألعاب مخصصة للأطفال برسوم إضافية لكل طفل. المسبح غير مسموح بالسباحة به توجد جلسات مطلة عالمسبح. يوجد باص مجاني يوصل من و إلى الحرم.
Stayed 1 night in Oct 2018

8/10 Good

KHALAF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
جميلة
تسجيل الدخول والخروج سيّء بعد الحرم خاصة في باص الفندق مما إضطررنا لإستإجار تاكسي.
Stayed 1 night in Jun 2018

10/10 Excellent

Reem, السعودية

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ممتاز
اقامة مقبولة الفندق جديد ونظيف والموقع قريب للسوبرماركت وفيه باصات للحرم كل نصف ساعة
Stayed 3 nights in May 2018

6/10 Okay

anwar

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

6/10 Okay

Abdullah

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
النظافة كانت سيئة وبعض من موظفي الاستقبال زادو الامر سوء
Stayed 1 night in May 2018

8/10 Good

abdullah saad

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Kamalih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
هدوء ونظيف ويوجد باصات للحرم
Stayed 4 nights in May 2018