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Reviews of Eastern Palace Hotel

4 out of 5
Eastern Palace Hotel
66A, 19th Street, Between 57th & 58th, Mandalay

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 32 reviews" "
Rating 8 - Good. 15 out of 32 reviews" "
Rating 6 - Okay. 3 out of 32 reviews" "
Rating 4 - Poor. 0 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Gabriela

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estafa de hotel
Hicimos la reservación y pagamos y cuando llegamos nos dijeron que el hotel no trabaja con la app hace 3 años!!! Que no tenían ninguna reserva con nuestro nombre y que si queríamos quedarnos debíamos volver a pagar en efectivo!!! Nos trató muy mal la encargada y preferimos irnos a otro hotel
Stayed 2 nights in Dec 2023

8/10 Good

Eva-Linn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious clean rooms
Friendly staff, some struggled a little with their English but tried their best. Room was spacious and clean. Restaurant not the best so would suggest eating outside.
Stayed 2 nights in Mar 2020

10/10 Excellent

CHING-PIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel worth recommending to everyone
I stayed here for 23 nights. their service was impeccable! The room was big and nice, the staff was extremely friendly., but unfortunately was not able to spend much time in the lounge, skybar and swimming pool etc. , however I was very happy to spent my holiday and business time there. (hotel may need to improve one thing, Mosquitoes were a bit more)
Stayed 23 nights in Jul 2019

10/10 Excellent

Sinead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay with friends. Staff very helpful
We had a great stay. We had 2 twin rooms. The breakfast was nice. The rooms were lovely. The pool was beautiful and the sunbed area was laid out with towels and bottles of water. Overall we had a wonderful stay. The staff were extremely helpful.
Stayed 1 night in Sep 2018
Response from Yamin on 27 Sept,2018
Thank you & Welcome

6/10 Okay

Im

Liked: Staff & service, property conditions & facilities, room comfort
The room is a bit small with no balcony and can not see the view of the city as we expect when booking. The internet is very slow and deducted sometimes. The electricity is cut down very often.
Stayed 4 nights in Sep 2018

10/10 Excellent

Shanna , North Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the Moat
Nice hotel with all the amenities you could want. Breakfast is fantastic and rooms were clean and spacious.
Stayed 1 night in Apr 2018
Response from Kyaw Zin Latt on 30 May,2018
Thank you for stayed with us. I appreciate your comment. Have a nice day.

6/10 Okay

Keith

Liked: Cleanliness, staff & service
Pretty basic hotel. Ok buffet breakfast, roof top bar was poor, as was the spa. Rooms were large though.

8/10 Good

Toranit

Liked: Cleanliness, room comfort
Communication problem!
The Hotel could not find our reservation, this was not the first time.
Stayed 1 night in Feb 2018

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable place to stay
Good comfortable place to stay
Stayed 2 nights in Dec 2017

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and clean hotel
It was a very good experience. The only drawback is the unclear instruction from the receptionist on one of the occasion. the rest are very good.
Stayed 4 nights in Dec 2017

8/10 Good

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Very good hotel for the price. Nothing much within walking distance, however taxi's are cheap and plentiful
Stayed 3 nights in Aug 2017
Dear Reginald , Mingalarpar. Greetings from Eastern Palace Hotel, Mandalay. Thank you for your comment. I hope to see you again. Best Regards, Kyaw Zin Latt Reservation Supervisor

8/10 Good

Chee Tiong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfort hotel
Although the hotel is not so big but the gym is well equip and the indoor swimming pool is good length for exercise
Stayed 2 nights in Aug 2017
Dear Chee Tiong , Mingalarpar. Greetings from Eastern Palace Hotel, Mandalay. Thank you for your comment. I hope to see you again. Best Regards, Kyaw Zin Latt Reservation Supervisor

10/10 Excellent

Kambiz, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
Right in the middle of Mandalay. Extremely friendly staff. They help you to get a tour and go around. Hotel is clean. Breakfast is very good. Nice swimming pool. Great rooms.
Stayed 2 nights in Jul 2017
Response from Kyaw Zin Latt Reservation Supervisor on 16 Jul,2017
Best Regards,

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, not so nice location
Good hotel. Good food for breakfast and at night. Good Wifi. Pool not really interesting. Location not quite attractive.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
プールやジム、スパなど設備が充実している。部屋も広く清潔。王宮まで徒歩20分程。近くにコンビニもあり便利ではあったが、周辺に飲食店が少ない。屋上のバーからはマンダレーヒルが眺望出来る。スタッフも親切で快適ではあったが、唯一残念だったのは熱いお湯が出ないこと。ミャンマー国内何処でも電力が不足している為か仕方がないが、立派なバスタブが宝の持ち腐れであった。
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Eastern Palace Hotel on 25 Feb,2019
Dear Madam/Sir, Mingalarbar! Greetings from Eastern Palace Hotel,Mandalay. Thank you very much for your comment and we will try the best service for your future stay. With Best Regards, Eastern Palace Hotel,Mandalay

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전반적으로 만족
시설과 서비스는 매우 만족스럽습니다. 다만 조식부페에 매뉴가 몇 개 안되어 아쉬움이 있습니다.
Stayed 3 nights in Jan 2019
Response from Eastern Palace Hotel on 25 Feb,2019
Dear Madam/Sir, Mingalarbar! Greetings from Eastern Palace Hotel,Mandalay. Thank you very much for your comment and we will try the best service for your future stay.We do apologize for your inconvenient cause. With Best Regards, Eastern Palace Hotel,Mandalay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was satified with the hotel.
Stayed 2 nights in Jan 2019
Response from Eastern Palace Hotel on 16 Jan,2019
Dear Madam/Sir, Mingalarbar! Greetings from Eastern Palace Hotel. Thank you very much for your recommend and we look forward to welcome you again. Best Regards, Eastern Palace Hotel

8/10 Good

Alexandre

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2018
Response from Eastern Palace Hotel on 16 Jan,2019
Dear Madam/Sir, Mingalarbar! Greetings from Eastern Palace Hotel. Thank you very much for your recommend and we look forward to welcome you again. Best Regards, Eastern Palace Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
マンダレーのおすすめホテル
清潔、快適、広い。親切なスタッフ。部屋からマンダレーヒルが見えて開放的。Spaのtraditional massageを受けました。終わった後の体がすごーく軽くなりました。安いし、おすすめ！
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
快適な滞在
スタッフの対応も良く、快適に過ごせました。唯一少し残念だったのがお風呂で、もう少し熱いお湯が出れば、最高でした。
Stayed 1 night in Jul 2018

6/10 Okay

Max, Wien

Liked: Cleanliness, staff & service
Hotel mit Dachterasse
Das Hotel in Mandalay ist ca 45min entfernet vom Flughafen, wo ich für nur 4000 Kyat ein Sammeltaxi/Bus genommen habe. Das Personal ist superfreundlich und hilfsbereit. Das Hotel schaut von außen älter aus als es ist. Die Zimmer sind schön mit der Ausnahme, dass teils Lärm von außen durchdringt. So gab es die gesamte Nacht Gesänge draußen, was lt. Rezeption normal ist. Das Frühstück ist gut und bietet alles was man sich für ein Standard-europäisches Frühstück erwartet. Zusätzlich gibt es eine grandiose Dachterasse mit täglichen Sonnenuntergängen. Insgesamt gut aber auch trotz super Service nicht besser.
Stayed 5 nights in May 2018
Response from Kyaw Zin Latt on 15 Jun,2018
Danke für Ihren Aufenthalt bei uns und kommentieren. Wir hoffen, Sie wieder zu sehen. Haben Sie ein schönes Wochenende

10/10 Excellent

M, 日本 兵庫県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適でコンパクトなホテル
個人や少人数のグループにはコンパクトで快適なホテルです。 朝食も種類多く、部屋も広く清潔。スタッフの対応も的確でした。
Stayed 1 night in May 2018
Response from Kyaw Zin Latt on 1 Jun,2018
私たちと一緒に宿泊してくれてありがとう。 あなたのコメントに感謝します

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen Hotel
Las habitaciones son espaciosas y cómodas. Todo el personal es muy atento y amigable. El Sky bar tiene vistas muy bonitas. El hotel esta en excelente estado.
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bueno
El hotel no tiene la mejor ubicación más es muy limpio y cómodo. Excelente precio calidad y el servicio es muy bueno y atento.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
El hotel tiene buenos estandares, es limpio, el staff es amable. Esta ubicado un poco lejos de las principales atracciones de Mandalay.
Stayed 2 nights in Dec 2017

10/10 Excellent

Edwin Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volvería a visitarlo.
Lo recomiendo por ser un lugar cómodo y céntrico.
Stayed 3 nights in Sep 2017
Dear Edwin Emmanuel , Mingalapar. Greetings from Eastern Palace Hotel, Mandalay. Thank you for your comment. Have a nice day.

10/10 Excellent

johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top-Hotel inmitten einem lebendigen Stadteil
Dieses Hotel ist absolut empfehlenswert. Alles hat gepasst, und unsere Erwartungen wurden weit übertroffen. Es liegt genau "im Leben" der Stadt; man geht raus und hat alles was Mandalay an Leben bietet. Das Personal ist nicht nur freundlich und zuvorkommend, man hat sogar das Gefühl dass sie sich freuen, mit uns als Touristen in Kontakt treten zu können. Das Zimmer war Top-Standard. Klimaanlage so gut, dass man sie auch nachts laufen lassen konnte. Vom Straßenlärm bekommt man im Zimmer nicht viel mit. Frühstück etwas spärlich, aber absolut ausreichend. Unbedingt bei Sonnenuntergang die Bar auf dem Hoteldach besuchen. Es ist ein Flachdach, und man hat einen Rundblick über die ganze Stadt. Dazu wirklich gute Cocktails um 5USD. Einziger Schwachpunkt: das Hotelrestaurant ist eher mittelmäßig. Was aber nicht wirklich schadet, denn draußen sind alle 20m irgend welche Fress-Stände. Und die sind wirklich gut. Hinweis wegen der Zimmer: aus irgend einem Grund sind die "besseren" Zimmer in den niederen Stockwerken, und die "günstigeren" Zimmer in den höheren. Hat uns nicht gestört (wir hatten ein "besseres" Zimmer). Unbedingt ein Bike mieten und damit herum fahren! Der Vekehr ist chaotisch, aber es gibt keinen öffentlichen Verkehr, und mit Bike ist es angenehm.
Stayed 4 nights in Jun 2017
Dear Johann, Mingalarpar. Greetings from Eastern Palace Hotel, Mandalay. Thank you for your feedback. Best Regards, Kyaw Zin Latt Reservation Supervisor Eastern Palace Hotel, Mandalay

8/10 Good

doki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ห้องพักสะดวกสบาย พนักงานให้ความช่วยเหลือดีมาก
โรงแรมอยู่ใกล้แหล่งชุมชน สามารถหาร้านอาหารบริเวณใกล้เคียงทานได้รวมถึงร้านค้าต่างๆหากต้องการเลือกซื้อ พนักงานยิ้มแย้มแจ่มใส ให้ความช่วยเหลือดีมากในทุกๆ เรื่อง ห้องพักสะดวกสบาย ใหม่ และมีอุปกรณ์ครบที่ต้องการ อาหารเช้าถือว่าดี
Response from Kyaw Zin Latt on 28 Aug,2017
Dear doki , Mingalarpar. Greetings from Eastern Palace Hotel, Mandalay. Thank you for your feedback. Best Regards, Kyaw Zin Latt Reservation Supervisor Eastern Palace Hotel, Mandalay

8/10 Good

doki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
สะดวกสบาย พนักงานบริการดีเยี่ยม
พนักงานยิ้มแย้ม ให้ความช่วยเหลือเป็นอย่างดี ห้องพักสะดวกสบาย สะอาด มีครบทุกสิ่ง อาหารเช้าค่อนข้างดี