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Reviews of Manila Lotus Hotel

3.5 out of 5
Manila Lotus Hotel
1277 A Mabini cor Padre Faura, Manila

Reviews

8.2

Very good

Rating 10 - Excellent. 208 out of 518 reviews" "
Rating 8 - Good. 188 out of 518 reviews" "
Rating 6 - Okay. 74 out of 518 reviews" "
Rating 4 - Poor. 18 out of 518 reviews" "
Rating 2 - Terrible. 30 out of 518 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angelie May

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff and friendly highly recommended this hotel for me 5 star excellent hotel and the breakfast was really good and tasty.
Stayed 4 nights in May 2024

8/10 Good

LORELAY

Business traveller, Travelled with group
Liked: Staff & service
I like that it's a stone's throw away Robinson's Malate. The air conditioning was not cool enough. The windows snd walls are thin, I could not sleep from the noise of cars outside.
Stayed 2 nights in May 2024

6/10 Okay

sheryl, west hartford

They had us in one twin bed which impossible to fit 2 people.Was told overbooked even though we booked in advanced and booked for two bed. Have to make a complaint and they arrange us into different room with two bed on the next day.
Stayed 6 nights in May 2024

8/10 Good

Edi

Stayed 2 nights in Apr 2024

10/10 Excellent

Willard, Granite Falls

Stayed 2 nights in May 2024

10/10 Excellent

Yen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people are nice, food is great, and the rooms are good.
Stayed 6 nights in Mar 2024

10/10 Excellent

Julia Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and good food
Stayed 2 nights in Apr 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service
Property is a bit dated but the staff are excellent. The breakfast buffet is a big plus.
Stayed 2 nights in Apr 2024

10/10 Excellent

Anthony

Liked: Staff & service, property conditions & facilities
Accomodating
Stayed 1 night in Apr 2024

10/10 Excellent

Ma. Rhona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 4 nights in Apr 2024

6/10 Okay

Des

Liked: Amenities
Disliked: Cleanliness
Room did not look like the picture. It’s an outdated hotel. No windows or light in the room. Good location though.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sucha, Delta

Liked: Cleanliness, staff & service
Bad neighborhood!
Stayed 1 night in Mar 2024

10/10 Excellent

RUBEN T

Travelled with partner
Its location.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sucha, Delta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and waitress
Stayed 11 nights in Mar 2024

6/10 Okay

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
The room service is good. Food at buffet is fine. It's good and helpful personnel. Bad they haven't refund my P1000.00 which they said they will refund me. I added a one day advanced check in so i paid them directly. Salad i ordered was paid for.. I emailed them 2x for the refund. Just check any refund frim them but i have seen one. They just ignored my emails and inquiry.
Stayed 3 nights in Feb 2024

10/10 Excellent

Layca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

John M

Liked: Cleanliness, staff & service
Stayed 20 nights in Feb 2024

10/10 Excellent

Teresita

Stayed 1 night in Mar 2024

10/10 Excellent

Carla Mae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 9 nights. Staffs were very corteous and accommodating. Food and service were amazing. I will defs comeback.
Stayed 6 nights in Feb 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Anthony

Travelled with group
Liked: Staff & service
The place is good just needs to be better. It should have a laundry service like most 3 star hotels. Im surprised that there were no laundry services available. Usually people on vacation don't have time to do laundry. Also cable TV wasn't available for 3 days.
Stayed 8 nights in Feb 2024

10/10 Excellent

Janet Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly staff. Great service. Room service was awesome. Bathrooms could use an upgrade and could be cleaner. Buffet breakfast good, but seems like all food tasted the same. Would be great to have a variety of food each morning.
Stayed 21 nights in Jan 2024

6/10 Okay

sarah

Liked: Staff & service
Disliked: Amenities
I love staying here because of the staff and convenience to some things that I want to do while ol in in Manila.
Stayed 1 night in Jan 2024

8/10 Good

Virgilio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good friendly staff
Stayed 4 nights in Feb 2024

10/10 Excellent

Joan May

Stayed 3 nights in Feb 2024

6/10 Okay

Marcos

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Restaurant breakfast crew are rude
Stayed 1 night in Feb 2024

6/10 Okay

Hector

I ordered food from the restaurant downstairs and I left after 35 minutes when I didn't even get my salad. The funny thing was that there was no one there. So I went to TGIF FRIDAYS at Robinson Mall and got my entire order in 10 minutes. And the place was crowded. Don't count on the gym. Image will show a nice picture, but in reality I was afraid to use because I thought I would break it. However I must say the staff at the front desk and the guards at the entrance were nice and professional. Breakfast was decent. However hotel needs a facelift
Stayed 2 nights in Feb 2024

10/10 Excellent

ruie

Liked: Cleanliness, staff & service, property conditions & facilities
good but no elevator.
Stayed 2 nights in Jan 2024

8/10 Good

Mihajlo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Adrian

Liked: Staff & service
Cheap room - you get what you pay for
This was a stopover in Manila, so we only needed a bed for the night; thankfully, that's all you get: a simple room with no floor space to open up bags and a window facing another room five feet away. The area is typical Manila - BUSY, a long way from the airport and not close to anything; there is a Mall about a 10-minute walk away with a good set of chain restaurants inside to grab a bite.
Stayed 2 nights in Jan 2024

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very clean and comfortable, staff was helpful when the elevator broke down they carried all the luggage. Good location close to museums and parks.
Stayed 4 nights in Jan 2024

10/10 Excellent

Raquel Renella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

philip

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Elevator was not working. I was on the fourth floor that’s the sixth time this year that I’ve stayed there that the elevator has not been working so obviously a problem that is not recognised by the hotel. No soap in room. Toilet didn’t Flash and TV not working
Stayed 2 nights in Jan 2024
Response from IRISH on 1 Feb,2024
We deeply understand where you are coming from. We are saddened to hear your comments and would like to express our sincerest apologies. Your comments had been discussed with our team and on the process of working on the improvements of our service.Nonetheless, we thank you for bringing this issue much to our attention. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We hope we could welcome you back again in our property. Sincerely yours,Irish

10/10 Excellent

Raquel Renella

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff are friendly in and out from the entrance door till the reception and housekeeping and restaurant. I use to stay on that almost 36 years from the beginning the hotel name before royal palm.is really nice hotel. Also the buffet every morning is a good food
Stayed 1 night in Jan 2024
Response from IRISH on 1 Feb,2024
Thank you so much for taking the time to share your thoughts on the Manila Lotus Hotel. Our goal is to provide you with a positive experience. We eagerly await your next visit to our hotel. We work hard to please our guests and value your feedback. Thank you for sticking around.

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities
It was a nice stay.

8/10 Good

joachim

Liked: Staff & service
none
Stayed 3 nights in Jan 2024

6/10 Okay

Stephen, Las Vegas

Stayed 3 nights in Jan 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food and comfort
Worth the price!
Stayed 1 night in Jan 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was pleasant, dinning facilities and free breakfast was excellent. Property did not give you a very safe feeling when coming and going, especially after dark. Rooms were clean but just functional. Over all good value for the money.
Stayed 5 nights in Jan 2024

10/10 Excellent

Ludielo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

lyne

Disliked: Staff & service, property conditions & facilities
J ai réservé une chambre supérieure et c est une chambre standard que j ai eu. La salle de bain est à refaire. Le quartier est déplorable avec tous ses itinérants et ses mendiants.
Stayed 2 nights in Jan 2024

2/10 Terrible

Alfredo

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
I like the location because it is close to the U S Embassy and Rizal Park,
Stayed 4 nights in Jan 2024

10/10 Excellent

Terry, Doraville

Travelled with group
Liked: Amenities
It was very nice and friendly staff
Stayed 1 night in Jan 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Janil

Liked: Staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2024

10/10 Excellent

Soteru

Stayed 2 nights in Jan 2024

10/10 Excellent

Milabel

Stayed 3 nights in Dec 2023

8/10 Good

soteru

Stayed 8 nights in Dec 2023