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Herald Suites Polaris

Photo gallery for Herald Suites Polaris

Lobby
Front of property – evening/night
Minibar, in-room safe, individually decorated, individually furnished
Café
Combined shower/bathtub, deep-soaking bathtub, free toiletries

Overview of Herald Suites Polaris

Herald Suites Polaris

3.5 star property
3.5-star Makati hotel in Poblacion with free parking
9.0 out of 10 Wonderful
9.0/10 Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
Map
45 Polaris St, Bel-Air, Makati, 1209

Explore the area

  • Popular LocationGreenbelt Shopping Mall16 min walk
  • Popular LocationGlorietta Mall19 min walk
  • Popular LocationMakati Medical Center3 min drive
  • AirportManila (MNL-Ninoy Aquino Intl.)32 min drive

Room options

About this area

Makati

Located in Makati, Herald Suites Polaris is in the city centre. SM Mall of Asia and Venice Grand Canal Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Manila Ocean Park. Looking to enjoy an event or a game while in town? See what's happening at Cuneta Astrodome or Mall of Asia Arena. Guests appreciate the hotel's location for the nightlife.

What's nearby

  • Greenbelt Shopping Mall - 16 min walk
  • Glorietta Mall - 19 min walk
  • Makati Medical Center - 3 min drive
  • St Luke's Medical Center Global City - 4 min drive
  • Bonifacio High Street - 5 min drive

Getting around

  • Manila Buenidia Station - 3 min drive
  • Buendia Station - 17 min walk
  • Manila (MNL-Ninoy Aquino Intl.) - 29 min drive

Restaurants

  • Filling Station Bar And Cafe - 2 min walk
  • Army Navy Burger + Burrito - 2 min walk
  • Pasha Turkish Restaurant - 1 min walk
  • Burger King - 2 min walk
  • Cheers Sporte Bar & Cafe - 1 min walk

About this property

Herald Suites Polaris

3.5-star hotel near SM Mall of Asia
Take advantage of a cafe, dry cleaning/laundry services and a bar at Herald Suites Polaris. Treat yourself to a massage or other spa services. The on-site local and international cuisine café, Aurora Lobby Cafe, features light fare. Free in-room WiFi and a business centre are available to all guests.
You'll also enjoy perks such as:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe
  • A computer station, a lift and smoke-free property
  • Guest reviews speak highly of the location
Room features
All 50 individually furnished rooms feature perks such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and safes.
More amenities include:
  • Bathrooms with deep-soaking baths and bidets
  • 32-inch LED TVs with cable channels
  • Wardrobes/cupboards, fridges and electric kettles

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10:30 AM: PHP 305-353.80 for adults and PHP 305-353.80 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Aurora Lobby Cafe

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Due to COVID-19, it is property policy that guests sharing a room must belong to the same household. Guests must present ID for validation of address during check-in.
No visitors or unregistered guests are allowed in guestrooms.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately PHP 305 to 353.80 for adults and from PHP 305 to 353.80 for children
  • Airport shuttle fee: PHP 1400 per vehicle (one way)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

Herald Suites Polaris Hotel Makati
Herald Suites Polaris Hotel
Herald Suites Polaris Makati
Herald Suites Polaris Hotel
Herald Suites Polaris Makati
Herald Suites Polaris Hotel Makati

Frequently asked questions

Is Herald Suites Polaris pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Herald Suites Polaris?

As of 7 Jun,2023, prices found for a 1-night stay for 2 adults at Herald Suites Polaris on 16 Jun,2023 start from S$59.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Herald Suites Polaris?

Self-parking is free at this property.

What time is check-in at Herald Suites Polaris?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Herald Suites Polaris?

Checkout is at noon. Late checkout is available for a fee.

Does Herald Suites Polaris provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 1400 per vehicle applies.

Where is Herald Suites Polaris located?

Located in Poblacion, this hotel is 0.6 mi (1 km) from Power Plant Mall and 2.4 mi (3.9 km) from Fort Bonifacio. Ayala Triangle Gardens and Greenbelt Shopping Mall are also within 1 mile (2 km). Buendia Station is 17 minutes by foot and Ayala Station is 24 minutes.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 142 out of 230 reviews" "
" "10 - Excellent 62%
Rating 8 - Good. 67 out of 230 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 14 out of 230 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 3 out of 230 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 4 out of 230 reviews" "
" "2 - Terrible 2%

8.9/10

Cleanliness

9.3/10

Staff & service

8.4/10

Amenities

8.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

8/10 Good

Reuel, henderson

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in the center of Makati accessible to everything like malls, restaurants, transportation nearby city etc.
Stayed 1 night in Jun 2023

8/10 Good

Joyce

Travelled with partner
Liked: Staff & service, property conditions & facilities
Almost every staff is friendly. The doorman with a Filipino hat and the front desk lady made us feel important and comfortable. The restaurant servers and housekeeping did a great job as well. Overall it was a pleasant experience. Thank you Herald Suites for your hospitality.
Stayed 4 nights in Apr 2023

10/10 Excellent

Nathan

Liked: Staff & service, property conditions & facilities
Towels are really bad. Other than that, stay was great! Friendly staff, great location, easy access to everything
Stayed 3 nights in Mar 2023

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Mar 2023

10/10 Excellent

Ahmad

Stayed 2 nights in Mar 2023

10/10 Excellent

Thomas J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tom - McKinney
My go to hotel in Manila now. A wonderful place to stay with a great staff always aware of your needs and striving to satisfy them.
Stayed 1 night in Mar 2023

10/10 Excellent

Fransual

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property located conveniently near multiple dining establishments and nightlife.
Stayed 4 nights in Feb 2023

10/10 Excellent

Thomas J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tom - McKinney Texas
This hotel has been a wonderful find, in fact do much so that I changed some other reservations in the area to return to it on this trip. The room is wonderfully comfortable and up to date on all amenities. The service from staff is very attentive and the lobby quite comfortable. It is in the heart of what appears to be a key entertainment area in the Makati district of Manila, with everything you would need within a quick walk from the hotel. It is not a large skyscraper type hotel, but rather one of moderate size with someone with rather elegant tastes behind the design of it I would guess.
Stayed 1 night in Feb 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel that is very clean at a reasonable price. Close to the red light district, not the best once you venture in the area. The food at the hotel is very reasonably price and was good as well.

6/10 Okay

Venus

Travelled with family
Liked: Cleanliness, staff & service
All the staff are friendly and helpful. Special thanks to Mariam at the front test. Disappointed the on towels provided. The towels were so old and looks dirty and with strings hanging - it looked and feel like towels were used for the provides.
Stayed 7 nights in Feb 2023