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Iā€™M Hotel

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Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Balcony
Executive Prestige - King | Minibar, in-room safe, desk, blackout curtains

Overview of Iā€™M Hotel

Iā€™M Hotel

5.0 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210

Explore the area

  • Popular LocationGlorietta Mall20 min walk
  • Popular LocationMakati Medical Center13 min drive
  • Popular LocationSt Luke's Medical Center Global City15 min drive
  • AirportManila (MNL-Ninoy Aquino Intl.)33 min drive

Room options

About this area

Makati

Located in Makati, Iā€™M Hotel is in the city centre. Baywalk and Rizal Park reflect the area's natural beauty and area attractions include Ayala Triangle Gardens and The Mind Museum. Looking to enjoy an event or a game while in town? See what's going on at Rizal Memorial Sports Complex, or consider a night out at Oasis Manila.
Visit our Makati travel guideOpens in a new window
Map

What's nearby

  • Glorietta Mall - 20 min walk
  • Philippines Stock Exchange - 4 min drive
  • BGC Arts Center - 5 min drive
  • Makati Medical Center - 13 min drive
  • St Luke's Medical Center Global City - 15 min drive

Getting around

  • Ayala Center Station - 2 min drive
  • Manila Buenidia Station - 3 min drive
  • Manila (MNL-Ninoy Aquino Intl.) - 36 min drive

About this property

Iā€™M Hotel

5-star luxury hotel located in Makati Downtown
You can look forward to a round-trip airport shuttle, a poolside bar and dry cleaning/laundry services at Iā€™M Hotel. Treat yourself to a body scrub, a manicure/pedicure or a massage at Onsen Spa, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a fitness centre.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), meeting rooms and a lift
  • A front desk safe, a banquet hall and concierge services
  • Guest reviews speak highly of the dining options
Room features
All 434 rooms include comforts such as air conditioning and dressing gowns, as well as perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • 49-inch LED TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AMā€“10 AM: PHP 700 for adults and PHP 700 for children
  • 4 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (1830 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers

Spa

  • 50 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • 49-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

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Guest rating 4+
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5 star
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Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 2000 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 3000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: PHP 700 for adults and PHP 700 for children (approximately)
  • Airport shuttle fee: PHP 2300 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

I'M Hotel
Iā€™M Hotel Makati
Iā€™M Makati
I'M Hotel Spa
I'M Hotel Residences
Iā€™M Hotel Hotel
Iā€™M Hotel Makati
Iā€™M Hotel Hotel Makati

Frequently asked questions

Does Iā€™M Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 30 Nov,2022, prices found for a 1-night stay for 2 adults at on 13 Dec,2022 start from S$145.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Iā€™M Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Iā€™M Hotel?

Self-parking is free at this property.

What time is check-in at Iā€™M Hotel?

Check-in begins at 2 PM.

What time is check-out at Iā€™M Hotel?

Checkout is at noon.

Does Iā€™M Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 2300 per vehicle applies.

Where is Iā€™M Hotel located?

Located in Makati Downtown, this luxury hotel is 0.7 mi (1.2 km) from Power Plant Mall and 2.5 mi (4 km) from Fort Bonifacio. Ayala Triangle Gardens and Greenbelt Shopping Mall are also within 1 mile (2 km). Ayala Station is 25 minutes by foot and Ayala Center Station is 25 minutes.

Iā€™M Hotel Reviews

Iā€™M Hotel Reviews

Overall score and ratings

8.4

Very good

Rating 10 - Excellent. 476 out of 899 reviews" "
" "10 - Excellent 53%
Rating 8 - Good. 276 out of 899 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 73 out of 899 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 38 out of 899 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 36 out of 899 reviews" "
" "2 - Terrible 4%

9.0/10

Cleanliness

8.6/10

Staff & service

8.9/10

Amenities

8.7/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Okay

YIN LIAN
Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The Onsen was what draw me to book for this hotel. This is my second stay; however, it was a terrible experience altogether. 1) Staff were friendly be inattentive, they don't listen properly. They will ask, or even ask a second time and still make mistake - example: choice of eggs for bfast. Ask twice and still give me wrong type of eggs. This happens twice to me and once with my colleague in another room. 2) Super long wait for bfast (more than 30mins) of 3 mornings! 3) Lights in the room is terrible, can't even read or do my work. 4) Cleanliness of bathroom can be better, the same stains/ marks can be seen clearly for the entire 4 days. 5) Wifi is terrible, especially in the evening. Cannot do work at all.

6/10 Okay

Brandon L.
Travelled with partner
Liked: Cleanliness, staff & service
The hotel is nice, but the pool area is pretty sad without Mermaid Bar. The restaurant food is not great. Its overpriced and the service is slow. Too many staff but not much attention to customers and they looked lost by the kitchen area. The rooftop bar sucks too. Overpriced and discriminative when we were actually guest of the hotel. We won't stay there again and won't recommend to anyone. City Garden Grand across the street is much better!
Stayed 4 nights in Nov 2022

10/10 Excellent

Rossellini, Northbrook
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Iā€™M hotel would definitely comeback.
Stayed 2 nights in Nov 2022

10/10 Excellent

Andrew
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is nice and do not bother you as they let you do your thing there whether you have a friend over or are of no need of cleaning service. I could not access youtube using the tv remote.
Stayed 7 nights in Nov 2022

8/10 Good

Andrew
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Spa was great and the pool is awesome ( though coldish ). Breakfast was awful, don't buy it. Go somewhere else. The only blemish.
Stayed 2 nights in Oct 2022

8/10 Good

Daniel
Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
at least 2 or 3 of 6 elevator lifts were out of service. long waits occurred on 9th floor where i stayed. there should have been warning when checked in.
Stayed 4 nights in Oct 2022

10/10 Excellent

David
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. I highly recommend Iā€™M hotel.
Stayed 2 nights in Sep 2022

10/10 Excellent

Randall
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and rooms
Stayed 2 nights in Sep 2022

6/10 Okay

Angelica
Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Poor customer service. Checking in/out takes forever. Always had to call front desk multiple times to follow up our requests. Hotel/room itself was nice.
Stayed 1 night in Sep 2022

10/10 Excellent

David
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IM hotel is always amazing. Great staff great hotel. 10 out of 10.
Stayed 1 night in Sep 2022