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I’M Hotel

Photo gallery for I’M Hotel

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Minibar, in-room safe, desk, blackout curtains
Lobby lounge

Overview of I’M Hotel

I’M Hotel

5.0 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210

Guests rated this location 8.6/10 - Excellent

Explore the area

  • Popular LocationGlorietta Mall20 min walk
  • Popular LocationMakati Medical Center14 min drive
  • Popular LocationSt Luke's Medical Center Global City16 min drive
  • AirportManila (MNL-Ninoy Aquino Intl.)36 min drive

Room options

About this area


Located in Makati, I’M Hotel is in the city centre. Travellers who have shopping on the agenda can visit SM Mall of Asia and SM North EDSA, while those looking for another kind of activity may want to check out Manila Bay. Ayala Triangle Gardens and The Mind Museum are also worth visiting.

What's nearby

  • Glorietta Mall - 20 min walk
  • Philippines Stock Exchange - 4 min drive
  • BGC Arts Center - 5 min drive
  • Makati Medical Center - 14 min drive
  • St Luke's Medical Center Global City - 16 min drive

Getting around

  • Ayala Station - 2 min drive
  • Manila Buenidia Station - 3 min drive
  • Manila (MNL-Ninoy Aquino Intl.) - 36 min drive


  • Starbucks - 1 min walk
  • Firefly Roofdeck Bar - 1 min walk
  • Tien Ma's Taiwanese Cuisine - 1 min walk
  • Chinese Beef Noodle House - 1 min walk
  • The Odd Seoul - 1 min walk

About this property

I’M Hotel

5-star luxury hotel near SM Mall of Asia
You can look forward to a return airport shuttle, a poolside bar and dry cleaning/laundry services at I’M Hotel. Treat yourself to a facial, a body scrub or a body treatment at Onsen Spa, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), concierge services and express check-in
  • Smoke-free property, free newspapers and luggage storage
  • Guest reviews speak highly of the dining options
Room features
All 434 rooms include comforts such as air conditioning and dressing gowns, as well as perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • 49-inch LED TVs with cable channels
  • Electric kettles, daily housekeeping and desks


Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10 AM: PHP 700 for adults and PHP 700 for children
  • 4 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool


  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (1830 square feet)
  • Meeting rooms


  • Pool sunloungers


  • 50 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Grab bar near toilet
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible (may have limits)


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains


  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower


  • 49-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar


  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties



Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 2000 per night.
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: PHP 3000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately PHP 700 for adults and from PHP 700 for children
  • Airport shuttle fee: PHP 2300 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati

Frequently asked questions

Does I’M Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 31 Mar,2023, prices found for a 1-night stay for 2 adults at on 29 Apr,2023 start from S$135.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is I’M Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at I’M Hotel?

Self-parking is free at this property.

What time is check-in at I’M Hotel?

Check-in begins at 2 PM.

What time is check-out at I’M Hotel?

Checkout is at noon.

Does I’M Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 2300 per vehicle applies.

Where is I’M Hotel located?

Located in Makati Downtown, this luxury hotel is 0.7 mi (1.2 km) from Power Plant Mall and 2.5 mi (4 km) from Fort Bonifacio. Ayala Triangle Gardens and Greenbelt Shopping Mall are also within 1 mile (2 km). Ayala Station is 25 minutes by foot and Guadalupe Station is 27 minutes.



Very good

Rating 10 - Excellent. 495 out of 938 reviews" "
" "10 - Excellent 53%
Rating 8 - Good. 283 out of 938 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 76 out of 938 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 43 out of 938 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 41 out of 938 reviews" "
" "2 - Terrible 4%




Staff & service




Property conditions & facilities




10/10 Excellent

Jacob, Post falls

Liked: Cleanliness, staff & service, property conditions & facilities
Great property in the heart of Makati. only complaint is the pool bar is not open so dining options are limited during the day at the hotel
Stayed 3 nights in Mar 2023

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities
Intern Antonio is amazing...made sure every need was met....
Stayed 7 nights in Mar 2023

6/10 Okay

Shellani, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were all extremely helpful in every department. Bed is amazing. Same food for breakfast buffet each day. Found a roach on my hand towel.
Stayed 7 nights in Feb 2023

4/10 Poor


Travelled with family
Liked: Cleanliness
At check-in they talked me into upgrading the room. Got a one bedroom room on 29th floor. Just spent over two weeks in the province and wanted to spend three days in a nice hotel, AC, hotwater etc. Well go the AC, upon taking a shower the water turns cold after one minute. Sink and kitchen water hot. Called desk they sent man up. He did his work, we went out. Next day tried to take shower, hot for 1 min then cold. Long story short, on the 3 and last day they sent different man, he fixed problem. Finally cold take hot shower. Wife called desk to ask if they would do anything for our 3 days of inconvenience. They told her they would give us free snacks to take to Airport!!! What? I went to front desk asked for Mgt they said not there. I said wanted at least no charge for upgrade. Hours later they agreed. The breakfast buffet was not good any of the three days. Over half the food was cold, not worth the extra cost for included breakfast in room charge. The roof bar had great view but the piped in music was extremely loud, made it very hard to eat or drink. Told staff they really needed to turn down a notch or really 2 or 3 notches. Oh yeah on day one and two i did go down to sauna and take hot showers there. Beside the water not being hot the room was large and excellent. The kitchen had everything including a washer/dryer combo which was cool. I will try a different hotel in 6 months when we go back.

10/10 Excellent

Rene, Middletown

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Feb 2023

2/10 Terrible


Liked: Staff & service
Disliked: Amenities
Property overprice for what’s available
Stayed 6 nights in Feb 2023

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent


Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good area near bars and restaurants.
Stayed 3 nights in Feb 2023

10/10 Excellent


Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent


Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the busy area of Makati and Burgos areas that have a lot of nightlife and new restaurants opening up now after covid. The hotel has a spa and pool along with roof top bar that are all pretty nice for the area. This a very reasonable, clean, upscale local hotel as opposed to the larger corporate hotels that are much more expensive. I have stayed here often and it's very consistent.
Stayed 6 nights in Jan 2023