1/5 Terrible
MaRoselle
20 Mar 2020
Stayed 1 night in Mar 2020
Photo gallery
Guest reviews
4.4 out of 5 Excellent
1,000 reviews
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitiser provided
Map
Ayala Street and Makati Avenue, Makati, Manila
Explore the area
Makati Medical Center18 min walk
BGC Arts Center5 min drive
Fort Bonifacio28 min drive
Manila (MNL-Ninoy Aquino Intl.)31 min drive
Choose dates to view prices
Deluxe Room, 1 King Bed
Photos of Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
4.8/5 guest room ratingMore detailsRoom amenities
- 42 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
42 square metres m2
Layout – Separate sitting area
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – LCD TV with cable channels
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Hypo-allergenic bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Braille signage, doorbell and phone notification, low-height plug sockets in bathroom, wheelchair-accessible bathroom vanity, level door handles, visual fire alarm and grab bar near toilet
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room, 2 Single Beds
Photos of Deluxe Room, 2 Single Beds
Deluxe Room, 2 Single Beds
4.8/5 guest room ratingMore detailsRoom amenities
- 42 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Single Beds
42 square metres m2
Layout – Separate sitting area
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – LCD TV with cable channels
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Hypo-allergenic bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Braille signage, doorbell and phone notification, low-height plug sockets in bathroom, wheelchair-accessible bathroom vanity, level door handles, visual fire alarm and grab bar near toilet
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Suite
Photos of Deluxe Suite
Deluxe Suite
5/5 guest room ratingMore detailsRoom amenities
- 74 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
74 square metres m2
Layout – Separate living room
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – LCD TV with cable channels
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Hypo-allergenic bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Braille signage, doorbell and phone notification, low-height plug sockets in bathroom, wheelchair-accessible bathroom vanity, level door handles, visual fire alarm and grab bar near toilet
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Executive Room, 1 King Bed
Photos of Executive Room, 1 King Bed
Executive Room, 1 King Bed
4.8/5 guest room ratingMore detailsRoom amenities
- 53 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
53 square metres m2
Layout – Separate sitting area
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – LCD TV with cable channels
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Hypo-allergenic bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Braille signage, doorbell and phone notification, low-height plug sockets in bathroom, wheelchair-accessible bathroom vanity, level door handles, visual fire alarm and grab bar near toilet
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Executive Room, 2 Single Beds
Photos of Executive Room, 2 Single Beds
Executive Room, 2 Single Beds
More detailsRoom amenities
- 54 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Single Beds
54 square metres m2
Layout – Separate sitting area
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – LCD TV with cable channels
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Hypo-allergenic bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Braille signage, doorbell and phone notification, low-height plug sockets in bathroom, wheelchair-accessible bathroom vanity, level door handles, visual fire alarm and grab bar near toilet
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Horizon, Deluxe Room, 1 King Bed
Photos of Horizon, Deluxe Room, 1 King Bed
Horizon, Deluxe Room, 1 King Bed
4.4/5 guest room ratingMore detailsRoom amenities
- 42 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
42 square metres m2
Club Level – Club Lounge access, buffet breakfast, light refreshments and 2 hours of meeting room use (subject to availability)
Layout – Separate sitting area
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – LCD TV with cable channels
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Hypo-allergenic bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Braille signage, doorbell and phone notification, low-height plug sockets in bathroom, wheelchair-accessible bathroom vanity, level door handles, visual fire alarm and grab bar near toilet
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Horizon, Deluxe Room, 2 Single Beds
Photos of Horizon, Deluxe Room, 2 Single Beds
Horizon, Deluxe Room, 2 Single Beds
More detailsRoom amenities
- 41 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Single Beds
41 square metres m2
Club Level – Club Lounge access, buffet breakfast, light refreshments and 2 hours of meeting room use (subject to availability)
Layout – Separate sitting area
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – LCD TV with cable channels
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Hypo-allergenic bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Braille signage, doorbell and phone notification, low-height plug sockets in bathroom, wheelchair-accessible bathroom vanity, level door handles, visual fire alarm and grab bar near toilet
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Superior Room, 1 King Bed
Photos of Superior Room, 1 King Bed
Superior Room, 1 King Bed
4.7/5 guest room ratingMore detailsRoom amenities
- 33 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
33 square metres m2
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – LCD TV with cable channels
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Hypo-allergenic bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Braille signage, portable shower seat, wheelchair-width doorways, low-height bed, grab bar in shower, low-height desk, low-height view port in door, level door handles, low-height plug sockets in bathroom, portable bath seat, wheelchair-accessible bathroom vanity, closed-captioned TV, wheelchair accessible, accessible bath, visual fire alarm and doorbell and phone notification
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Superior Room, 2 Single Beds
Photos of Superior Room, 2 Single Beds
Superior Room, 2 Single Beds
4.8/5 guest room ratingMore detailsRoom amenities
- 33 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Single Beds
33 square metres m2
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – LCD TV with cable channels
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Hypo-allergenic bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Braille signage, portable shower seat, wheelchair-width doorways, low-height bed, grab bar in shower, low-height desk, low-height view port in door, level door handles, low-height plug sockets in bathroom, portable bath seat, wheelchair-accessible bathroom vanity, closed-captioned TV, wheelchair accessible, accessible bath, visual fire alarm and doorbell and phone notification
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Horizon Executive, 1 King Bed
Photos of Horizon Executive, 1 King Bed
Horizon Executive, 1 King Bed
More detailsRoom amenities
- 54 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
54 square metres m2
Club Level – Club Lounge access, buffet breakfast, light refreshments and 2 hours of meeting room use (subject to availability)
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – LCD TV with cable channels
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Hypo-allergenic bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Braille signage, doorbell and phone notification, low-height plug sockets in bathroom, wheelchair-accessible bathroom vanity, level door handles, visual fire alarm and grab bar near toilet
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
About this area
Makati
In the city centre and near a metro station, Makati Shangri-la Hotel, Manila is in an area with good airport proximity and shopping. Ayala Center and Glorietta Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Paco Park and Baywalk. Looking to enjoy an event or a game? See what's going on at Cuneta Astrodome or Mall of Asia Arena.
What's nearby
- Makati Medical Center - 18 min walk
- Central Bank of the Philippines - 5 min drive
- BGC Arts Center - 5 min drive
- Venice Grand Canal Mall - 22 min drive
- Fort Bonifacio - 28 min drive
Getting around
- Manila Buenidia Station - 2 min drive
- Ayala Station - 11 min walk
- Manila (MNL-Ninoy Aquino Intl.) - 31 min drive
Restaurants
- Where to eat
- Circles Event Cafe – Garden-view buffet restaurant offering Asian cuisine.
- Inagiku – Restaurant offering Japanese cuisine. Serves lunch and dinner.
- Shang Palace – Restaurant offering Chinese cuisine. Serves lunch and dinner.
- Sage Tapas Bar – Restaurant offering Spanish cuisine.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Free covered self parking
- Free valet parking
- 24-hour return airport shuttle (surcharge)
- Limo/town car service
Food and drink
- 5 restaurants and 1 coffee shop/cafe
- 1 poolside bar and 1 bar
- 24-hour room service
Things to do
- 24-hour fitness centre
- Art gallery
- Children's pool
- Full-service spa
- Outdoor pool
- Sauna
- Shopping centre
- Shopping
- Hot tub
- Steam room
Family friendly
- Babysitting/childcare (surcharge)
- Children's pool
- Dry-cleaning service
- Free cots/infant beds
- Laundry facilities
- Outdoor pool
- Fridge
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- Filipino
Business services
- 12 meeting rooms
- Business centre
- Conference centre (15780 square feet of space)
Outdoors
- Garden
- Pool sunloungers
Spa
- Aromatherapy
- Body treatments
- Massages
- Massage/treatment rooms
- Sauna
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- In-room accessibility
- Pool access ramp on site
- Sign language-capable staff
- Valet for wheelchair-equipped vehicle
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible pool
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
- Wheelchair accessible (may have limitations)
- Wheelchairs available on site
More
- Couples dining
- Designated smoking areas
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Free cots/infant beds
- Hypo-allergenic bedding
- Linens
Bathroom
- Bathrobes
- Designer toiletries
- Hairdryer
- Separate bathtub and shower
- Towels
Entertainment
- TV channels
- LCD TV
Food and drink
- Champagne service
- Coffee/tea maker
- Free bottled water
- Minibar
- Fridge
More
- Access via exterior corridors
- Connecting rooms available
- Desk
- Free newspapers
- In-room massage
- Individually furnished
- Iron/ironing board (on request)
- Phone
- Safe
- Slippers
- Turndown service
Policies
Check-in
Check-in between 8:00 AM and 11:30 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 21
Check-out
Check-out before 6:00 PM
Late check-out subject to availability
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to make arrangements
Renovations and closures
The following facilities or services will be unavailable from July 2 2020 to December 31 2020 (dates subject to change):
- Bar/Lounge(s)
- Sauna
- Spa
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Airport shuttle fee: PHP 3450 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Makati Shangri-la Hotel Manila
Shangri-la Hotel Manila
Makati Shangri-la Manila
Shangri-la Manila
Makati Shangri-La Manila Hotel Makati
Shangrila Makati
Makati Shangri La Hotel
Shangri La Makati
Makati Shangri-La Manila Metro Manila
Shangri La Manila Makati
Makati Shangri Hotel, Manila
Makati Shangri-la Hotel, Manila Hotel
Makati Shangri-la Hotel, Manila Makati
Makati Shangri-la Hotel, Manila Hotel Makati
Frequently asked questions
4.4
Excellent
1,000 reviews4.5/5
Cleanliness
4.6/5
Staff & service
4.5/5
Amenities
4.3/5
Property conditions & facilities
4/5 Good
Verified traveller
Travelled with partner
18 Mar 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
5/5 Excellent
Verified traveller
13 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Mar 2020
4/5 Good
Verified traveller
13 Mar 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2020
2/5 Poor
Anthony, CALIFORNIA
13 Mar 2020
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020
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