Premier Inn, Markyate hotels

"The heating didn’t work in my room. Staff provided portable heater. They need to install more electrical sockets in rooms especially by the bed side. I was there for three days and I could observe that the lift area on the 3rd floor was never cleaned during that time. "

"Staff excellent, only issue with heat set very high in room on arrival"

"This place was absolutely disgusting. From the moment we arrived we contemplated returning back to the airport. Never felt so uncomfortable at a hotel, slept fully clothed, sheets yellow stained, carpet looked like it had blood stains on it, even moved the desk in-front of door because we felt so uncomfortable. Gives I’m going to get trafficked vibes. Pictures uploaded on hotels.com are completely altered from the current condition. This place isn’t even worth $50 a night and we paid almost triple. Stay far away. "

"Nice"

"Excellent hotel in a great location. Rooms are modern and clean and the top floor bar/restaurant is fantastic with incredible views."

"Its a nice hotel, but the room where we stayed had diety bed sheets some part had blood spots or wine couldnt tell. but overall it was okay "

"Perfect hotel been coming here for the last 3 years wouldn’t go anywhere else "

"For some reason the rooms are always faulty these days this hotel used to be really good there seem to be some sort of maintenance issue and the staff are really unprofessional and brain dead.. such a shame are most the other branches you can’t really find a fault."

"Shops were close "