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Reviews of Riad Al Amine

3 out of 5
Riad Al Amine
83, Derb Abib Allah, Marrakech

Reviews

8.6

Excellent

Rating 10 - Excellent. 16 out of 34 reviews" "
Rating 8 - Good. 12 out of 34 reviews" "
Rating 6 - Okay. 4 out of 34 reviews" "
Rating 4 - Poor. 1 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

ELENA

Travelled with family
Liked: Staff & service
Stayed 3 nights in Jan 2020
Response from carine on 16 Jan,2020
Nous avons pris beaucoup de plaisir à vous recevoir.

10/10 Excellent

Temitope, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this Riad. We’re so happy we started our trip here. It was in such a good location, however I would recommend contacting the riad beforehand and getting them to arrange a airport pick it - helps a lot with bearings. Hassan was amazing, he gave advice about the Médina, do and do nots which was useful. He also took us on a walk and gave us tips on how to get back. So much attention to detail, felt like home! So warm and friendly. They also organised our trip to the desert, we ended up paying the lower band in our group as everyone booked from different vendors, so we recommend you book your excursions through them too
Stayed 2 nights in May 2019
Response from Carine on 13 May,2019
Really thank you for this very nice message. Thank you for choosing Riad Al Amine. See you later. Billions of kisses from the whole team

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jacek, Ornex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small,intimate,clean and with nice service. I;m sure that you will get lost not once but that's the magic of staying in the middle of Souk! Nice stay and nice experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff and Fantastic Riyad
WE checked into this hotel and were greeted by one of the nicest managers ever! Mr Suleiman was friendly, accommodating and extremely hospitable. He helped us with all our needs and showed us all the nice things to see in the city. he was extremely friendly and nice. The rooms were clean and very spacious. loved the place and would recommend it

6/10 Okay

Friendly staff but hotel needs urgent work

Liked: Staff & service, property conditions & facilities
Average expected better
wont come back

10/10 Excellent

Veronica, Inverness, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent riad, good location.
On arrival the staff were amazing and very helpful, we where given mint tea, shown our room and made to feel very welcome. During our stay finding the riad the first day seemed a bit daunting but it was actually very easy to get about once we had got our bearings. All in all an excellent, friendly hotel!

8/10 Good

Anna & Rob, GB & SE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice introduction to Morocco.
The riad was nice, a little difficult to find as this was our first experience or an old Moroccan Medina. Once in the owner settled us and showed us an 'alternative' suite to our room. No one else was in the hotel so I don't think he minded what room we occupied. There are two roof terraces, both very nice with views over the city and plenty of shade for the mid-afternoon heat. Easy access to what you need through the souks, although you have to get used to being hassled on your way to the square.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Nice staffs, but contact them in advance!
The overall staying was good, but the riad needs to provide better service. I arrived at the hotel at a late night, and the Riad was closed. One guy helped us to find the riad and contacted the office, but he finally cheated on us, and we lost money. I suggested contacting or calling the riad before arriving. The staffs were kind, but the room at the first day was not ready. Except this unpleasant experiene on the first day, the riad was good for me.

8/10 Good

Jeff, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location Great Stay!
We had a great time at this riad. The staff made sure our every need was met. The breakfast was a delight of Moroccan breads and fresh squeezed juices. The director of the Riad even called to be sure we made it home safely from our stay! Go and enjoy!

8/10 Good

Carmen & Scott, London

Liked: Cleanliness, staff & service, room comfort
Great terrace with views of Atlas Mountains
Lovely riad with 2 terraces and one with views of the Atlas Mountains. Excellent location as very close to Jamaa el Fnaa. Simply decorated and clean and 2 friendly staff:Latifa who cooks and cleans and Soliman who is the handyman/carer. Good rates as it includes a nice breakfast. Will recommend to our friends and acquaintances to stay there.

10/10 Excellent

Avi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfy, clean, very inviting
My stay was excellent! The neighborhood is safe, and Suleman the manager was very nice and helpful. His english is ok, but if you speak french or arabic, this will be a breeze. THe place is lovely and well kept and very comfortable. would stay again!

10/10 Excellent

Daniel, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
I loved everything about this hotel It was in a quiet location just minutes from all the bustle of Marrakech. The rooms were very well appointed and nicely decorated. The hotel was clean throughout. The roof terrace was fantastic. And fabulous service. Excellent value for money. I'd definitely stay there again.

10/10 Excellent

Peter, Berkeley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hideaway in the medina
They are all old but they have charm. This centrally located had spacious rooms an a great breakfast. Staff were attentive. We stayed twice once on arrival and one before leaving morocco.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jul 2019

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout bon !
Beau Riad situé dans la médina à proximité des souks sans les nuisances sonores. Propriétaire Propriétaire française extrêmement gentille et attentionnée . Personnel de qualité discret et souriant . Petit déjeuner au top ! Services et excursions disponibles en supplément. Que du positif !
Stayed 5 nights in Mar 2019
Response from Carine on 13 Jun,2019
Merci beaucoup pour votre très gentil commentaire, nous avons également pris beaucoup de plaisir à vous recevoir. plein de soleil de Marrakech de la part de toute l'équipe.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bij aankomst werden we ondergebracht in een andere riad. Na enig aandringen kwam de eigenaresse van Riad Al Amine en zij gaf aan dat er problemen waren met het sanitair. We hadden dit graag van te voren geweten en niet pas bij aankomst.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Oct 2018
Response from Toute l'équipe du Riad AL Amine on 5 Dec,2018
Merci beaucoup, nous avons eu beaucoup de plaisir à vous recevoir. Bien chaleureusement de Marrakech

10/10 Excellent

Anja & Hans, Koblenz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familiäres Riad in ruhiger zentraler Lage
Während unseres 8-tägigen Aufenthaltes Anfang Januar war das Riad al Amine eine ruhige Oase mitten in den geschäftigen Söuks.Von dort aus ließ sich die gesamte Stadt zu Fuß erkunden. Jegliche Aktivtät in und außerhalb Marrakeschs haben unsere Gastgeber Carine & Hassan perfekt organisiert! Wir fühlten uns zu jeder Zeit sehr gut versorgt und beraten. Die Zimmer sind im typischen Stil hübsch dekoriert und werden jeden Tag gereinigt.Zwischen 8 und 11 Uhr kann man den Tag mit einem reichhaltigen Frühstück auf der Dachterasse beginnen, selbst bei Regen oder Kälte. Wenn man möchte kann man den Tag auf dem Dach oder im Innenhof gemeinsam mit den Gastgebern, anderen Gästen oder der Katze gemütlich ausklingen lassen. Dank der genialen Konstruktion von Hassan, sitzt man selbst bei Regen im Innenhof trocken! Absolut empfehlenswert ist ein Ausflug ins nahegelegene Atlasgebirge. Ob als daytrip oder mit Übernachtung, fragt Hassan nach den Möglichkeiten! Die Gastfreundschaft der Berber ist unvergleichlich :)
Stayed 8 nights in Jan 2018

10/10 Excellent

Mary Grace, Jackson Mississippi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Riad
The Al Amine Riad was undoubtedly the best choice for a stay in Marrakech. It was beautiful, comfortable, and well located. Only a short walk to the Jamaa el Fna square. What's more, the host Slimane, couldn't have been more helpful. He was excellent with giving directions, arranged our desert excursion, and makes delicious tea and tajine. As he likes to say, "the people who stay at my riad aren't clients, they're friends." When I return to Marrakech, I will certainly stay here again.

10/10 Excellent

Essia, Strasbourg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil, Service, chambre: excellent!
Mes parents ont passé une semaine dans cet hotel... ils ont beaucoup aimé leur séjour et surtout l'accueil et la gentillesse de Solaimane et Latifa... Merci pour tout (je viendrais vous visiter avec ma famille)

10/10 Excellent

grethe, holbæk .Danmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var godt .og jeg kom tilbage og tage en veninde med . Søde mennesker.

8/10 Good

Verified traveller

Liked: Cleanliness

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Hell!
Don't stay here!!! It was a hell! We had no room available and no solution that was pleasant! The manager said there was no room matching our reservation. He offered us a room for only 2 people with the 3rd having to sleep in the living/ breakfast room. Both rooms with no heating. Plus electricity went out, there was no power... And we were all by ourselves, the manager left the building and just gave us the key. The next day we returned and the room was not available, we insisted we needed the room. The manager got aggressive, started yelling, insulted us and at one point started to sing and sent us away. This was the worst experience ever and we have been to more than 30 countries!!!

8/10 Good

Kristel , w

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon Riad, excellent personnel
Un depart un peu anxieux lorsqu on ne connais. le riad se trouve dans une petite ruelle qui peu ne pas etre rassurante mais nous avons eu aucun soucis au contraire les marocains sont tres accueillant. mais notre plus belle rencontre fu celle avec slimane qui est venu nous chercher a l aeroport suite a ma demande pour 10€ puis larencontre avec latifa la femme qui nous prepare le petit dejeune et qui s occupe du nettoyage du riad. elle nous a meme fait un couscous et un tagine sur demande pour 30€ puis 3 pers, mais on en avait asse pour 3 repas. il nous on meme offert l eau. nous avons passe le dimanche de laid la bas et ces 2 pers etaient la pour nous. Alors un grand merci a eux. si vous pouvez leurs apporter des vêtements que vous ne portez plus, des médicaments, des échantillons de crèmes cela leur fera extrêmement plaisir. voilà, j' espère vous avoir aide pour votre séjour.

8/10 Good

José Manuel, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities
Toda una aventura
Lo primero que choca es la ubicación del hotel: en pleno zoco, en una de sus callejuelas. Para entrar o salir, siempre hay que pasar por las callejuelas de las tiendas, llenas de carros tirados por burros, motocicletas y bicicletas kamikazes. Lo segundo que choca es que sólo haya 4 habitaciones en todo el establecimiento. El dueño gentilísimo, así como la señora de la limpieza. El desayuno absolutamente casero. Las habitaciones limpísimas. Le falta un baño dentro de la habitación donde yo estaba, y cortinas de ducha en todos. Relación calidad-precio, excelente. Pienso volver a Marrakesh, y no me importaría nada hospedarme en el mismo sitio.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Buen riad
Nos costó encontrar el riad porque está en una callejuela un poco perdida. Nos recibió Souleiman y nos invitó a tomar té. Acto seguido nos enseñó el riad, es muy bonito y aunque difícil de encontrar al principio, está muy bien situado en la medina, ya que estás a tres minutos de la plaza. Souleiman nos dio las llaves de la habitación y de la entrada para que estuviésemos, según sus palabras, como en nuestra casa. Hay wifi pero únicamente en la terraza. La señora que nos preparaba el desayuno nos ponía un muy rico desayuno con zumo recién exprimido. Quizá sea una tontería, pero las habitaciones con baño se separaban de la habitación con una cortina. El riad está muy bien y Souleiman se encarga de que disfrutes de la estancia y de cualquier cosa que necesites siempre dejándote libertad para no agobiarte. Disfrutad del riad.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
tolles landestypisches kleines Haus
kleines Riad mit nur vier Zimmern, da ich der einzige Gast war, konnte ich mir das schönste Zimmer oben ( chambre berbere ) aussuchen. Man lebt ganz für sich wie im eigenen Zuhause und hat seine Ruhe. Gutes Frühstück auf der Dachterrasse, sehr nette Bedienung ( die mittags das Haus verlässt ). Da alle vier Zimmer vom Innenhof abgehen mag es etwas laut sein, wenn das Haus ausgebucht ist und die Geräusche nach oben schallen, aber so ist es in marrokanischen Häuserrn eben.

6/10 Okay

Andreas Ellingsen, Trondheim

Liked: Staff & service, room comfort
Disliked: Cleanliness
Autentisk marokkansk, både på godt og vondt
Vi bodde 2 netter på hotellet mars 2014. Oppholdet var alt i alt bra, og ga et godt innblikk i Marokkansk kultur, noe som samtidig også medfører at rengjøring ol ikke følger norske standarder akkurat. Dette er ikke av typen hotell der gulv blir vasket, søppel tømt og håndklær byttet ut på daglig basis. Hotellet har en meget sentral beliggenhet, godt inne i labyrinten som er Marrakesh sentrum. Du er derfor nær alt det viktigste. Samtidig betyr det at du er såpass langt inne i sentrum at taxi ikke kommer til, og du må derfor gå noen 100 meter gjennom labyrinten om du ønsker å finne en taxi. Personalet på hotellet var meget behjelpelig selv om engelskkunnskapene var fraværende. Alt i alt ga hotellet meget god verdi for prisen men det passer neppe like godt for alle turister!

8/10 Good

Isabelle, perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comme chez soi !
Petit riad (4 chambres), très bien situé dans la médina, à 2 pas de la fontaine Mouassine. Climatisation dans les chambres. Maîtresse de maison très accueillante, très serviable, très bonne cuisinière... Séjour très agréable. 2 hics : Paiement par carte prévu, mais paiement en espèces exigé. Wifi prévu, pas de wifi !

6/10 Okay

Ana, Nordrhein-Westfalen, Deutschland

Disliked: Staff & service
Gutes Riad für Gruppen, gute Lage
Das "Hotel" ist kein Hotel. Es ist ein Riad. Es gibt leider niemanden, der stets vor Ort ist - also ansprechbar und verantwortlich. Eine nette Angestellte kommt morgens, macht das Frühstück, säubert die Zimmer und ist ca. 16 h wieder weg. Es gibt einen Mann, der die Organisation macht. Als wir ankamen, war niemand da. Wir klopfen an der Tür dieses Hauses, das uns recht geschlossen vorkam. Niemand öffnete. Irgendwann entdeckten wir eine Telefonnummer und riefen dort an. Nach ca. 10 Min. kam ein Mann, öffnete uns, gab uns unsere Schlüssel und wir hatten ein anderes Zimmer, als gebucht. Wir waren zu dritt unterwegs. Es gab ein Doppelzimmer mit einem Bett ca. 140 cm breit. Einer von uns blieb im Aufenthaltsraum. Akzeptabel. Meine Erwartungen waren der Beschreibung nach anders. Das Riad ist wirklich sehr schön. Wir waren zu Silvester dort, es war nachts schon kalt. Es gab Heizkörper, allerdings fiel der Strom davon oft aus. Conclusion: Wir haben uns nicht sicher gefühlt, weil einfach niemand im Haus war, der verantwortlich zeichnete und sich auskannte. Ich habe angekreuzt, dass ich es einem Freund nicht empfehlen würde ... Es kommt auf die Konstellation der Reisenden an! Mehrere Menschen- das ist o.k. Als Frau allein hätte ich Angst, auch wenn ich mutig bin. Als Paar ist es auch seltsam. Als Gruppe voll o.k. Fazit: Ein schönes Haus mit 3 Stockwerken und einer schönen Dachterrasse. Beste Lage. Ansprechende Zimmer, gern im Frühjahr und Herbst! Und Gruppe! Lieben Gruss Ana