Hotels near Martineau Gardens

"Awful front desk service and issues with my room not addressed resulting in a poor night sleep! "

"Positives: Staff were lovely. Check in was easy. Room was a decent size, good storage, and bed was comfy. Location was perfect for what we needed. The discounted parking at the nearby NPC was really helpful. Feedback: However, I don’t think it was worth the price I paid for one night (£150). The heating / AC did not work at all and the windows don’t open - it was so stuffy in the room and absolutely no air. The fan in the bathroom was also not of good quality. The fridge in the room did not work. The TV only had about 50% of channels working. The restaurant is only for breakfast, so if you want lunch / tea it is in the lobby bar which is very small for a hotel that size, it had only one person working there so (although not their fault) service was slow. The lifts (x3) didn’t always work, often left with just one being in use. The hotel overall needs an uplift, decor is tired and old stains on the carpets etc. "

"Breakfast was excellent "

"Everything to a decent standard. Breakfast serving area a bit tight."

"The stay was very pleasant, however the breakfast arrangements need to be overhauled. The very personal ordering service is excellent, but the wait( in our case 38mins) for the hot food to arrived is unnecessary. Thankfully we were in no rush so the wait wasn’t too much of a problem. However, on previous occasions when on a business trip I’ve had to leave before the food arrived so I could attend a morning meeting on time. Please look at changing the breakfast arrangements as many of my colleagues refuse to stay at this hotel for this very reason. "

"Great location, rooms nice size & very clean. Staff all very helpful and friendly. "

"Rooms nice, friendly staff and breakfast was good. "

"We were a late check in but accommodated well for us. Room was clean and ready. Had parking and the breakfast was lovely."

"The staff at check in were very friendly. Upon checking into our room it was clear that the air didn't work - the central air had a flashing warning light and the room had been equipped with a plug in fan and a plug in radiator. Luckily we didn't need to use either as we were travelling with a child and the radiator would have been burning hot to the touch and the fan was incredibly noisy so she'd have never slept. Not an issue for us but in hotter or colder weather I'd have wanted a room change. On top of this, when the shower was running water leaked from the ceiling onto you, as if a pipe above had burst, dripping water that had filtered through dirty ceiling and plaster onto the person showering. Again, if our daughter hadn't been asleep when we'd noticed this we'd have asked for a different room. We did inform reception of this in the morning and they did apologise. There were also silverfish in the bathroom. Overall, the hotel is fine, and we didn't pay a lot for our stay. It is a very convenient location but it just felt like the room needed quite a bit of general maintenance. "