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Reviews of Hotel Matsumoto Yorozuya

3 out of 5
Hotel Matsumoto Yorozuya
Chuo 1st street 24-1, Matsumoto, Nagano-ken

Reviews

8.4

Very good

Rating 10 - Excellent. 58 out of 151 reviews" "
Rating 8 - Good. 70 out of 151 reviews" "
Rating 6 - Okay. 17 out of 151 reviews" "
Rating 4 - Poor. 6 out of 151 reviews" "
Rating 2 - Terrible. 0 out of 151 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lucia

Stayed 2 nights in Mar 2023

10/10 Excellent

Yoshihiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

6/10 Okay

Myriam

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Not a good night
Mattress was way too hard. So it wasn't really comfortable. But the location was nice. Really convenient. Close from the station and the city center.
Stayed 2 nights in Nov 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
Great location, 15 minutes walk to main streets, restaurants and the castle. Nice hotel, small rooms, beds low and uncomfortable, ok breakfast.
Stayed 2 nights in Mar 2021

8/10 Good

Timothy

Travelled with group
Liked: Staff & service
Clean no frills room stiff bed and a little chilly
This is a basic hotel. Check in went smoothly and we did not have any issues during our stay The room was quite chilly when I checked in and the heater turned off again when I went out for dinner. It took some time before it heated up to a comfortable temperature at night. The bed was stiff for me, but I guess Japanese are used to that.
Approaching the hotel building from the side.
Stayed 1 night in Feb 2021

8/10 Good

Johnny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Hotel
A very typical business hotel. They have a curfew and require ID card to come in around midnight.
Stayed 1 night in Feb 2021

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for good price.
It was great and very affordable. But the room has still the smell of Tobacco,
Stayed 1 night in Feb 2021

10/10 Excellent

SALVATORE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Accommodating Place in a Convenient Location
We used this hotel as a base for Matsumoto, as it is in a good location to explore the town and is very close to both the train station and the castle! We also visited Kamikochi and hiked up Mount Yakedake while staying here, as all the lodging in Kamikochi was booked months ahead of time. This was a very nice accommodation in a very quiet town, and the staff were very nice and eager to use English with my friends and I. They were very helpful and the included breakfast was really delicious! Definitely would recommend others, English speaking or not, to use this hotel as a base to see the sights of the town and the nearby Japanese Alps.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2017

8/10 Good

Bram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyable stay and can recommend
good location in between station and matsumoto station good wifi and breakfast as well

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service, a short walk to the castle, the train station, dining etc... convenient, clean, friendly...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Stay
Pleasant stay with good shopping area and good food.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in town
We arrived early and although we were not allowed to check in, when we returned to the hotel, all our luggage had been moved to our room. Staff were always helpful and friendly at front desk, including free bicycles which were great! What we liked most about this hotel was the fact that every device in the room - air conditioner, TV, even the toilet!- had instructions translated to English so we could utilise them properly. The laundry in the hotel was handy too -300 yen to wash and 100 to dry.

10/10 Excellent

Paul, Portland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Used as a base to explore the area.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not great
2nd floor room with view of neighboring building. Small room with dirty carpets and old smell. Breakfast was good.

8/10 Good

Verified traveller

Liked: Staff & service

4/10 Poor

Verified traveller

Disliked: Staff & service
Inflexible
I made a mistake in my reservation dates and when I tried to change was told there was no way and instead of accommodating me they charged my one night's stay. Needless to say I took my business elsewhere.

10/10 Excellent

Amy, Queenland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel with friendly staff. A good location for walking to all of the local attractions. The staff were very helpful booking us into a tour at a local sake brewery.

10/10 Excellent

T, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Spacious Room in Matsumoto, Japan
The room was spacious and clean. The shower had good water temperature and pressure. They had complimentary toothbrushes, combs, razors and other toiletries.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel relatively close to the station, the castle (about 10 min walk each). The room was fine.

6/10 Okay

Mary, Parkersburg, West Virginia

Liked: Cleanliness, staff & service
Hotel was less than a mile from the castle which was awesome to see. The room was large size compared to other Japanese hotels. Beds were very hard, but comfy if you like a very firm mattress. Bathrooms are very small. Felt like I was in a camper bathroom. Breakfast was not western style at all, completely all Japanese food so if you are expecting American food, this is not the place to stay. The little pub inside the hotel was so quaint, we loved it! If you are looking for a place to sleep and shower, this is for you. If you are looking for luxury and all the extras, go someplace else.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great option away from the train station.
I stayed here for 2 nights and really had a great time. The neighborhood the hotel is in is quiet, but 2 blocks east is really happening. The staff were very helpful, I lost my watch but they returned it to me. I was very happy with my stay.

8/10 Good

kin, hk

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is clean and tidy.
Clean and tidy, 5 mins walk from station. Washroom is small but clean Twins rm with one double and one single bed Hotel is in centre, shopping and food around us, very convenient It is walking distance for sightseeing.

10/10 Excellent

Richard, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Matsumoto
Actually stayed 2 nights on 2 different reservations. The staff offered to move my bags while I was out so I didn't even really need to check out. I left my watch in the bathroom by accident and they found it and gave it to me. Hotel is very near the nightlife yet far enough away from it and the train station to be quiet.

8/10 Good

marie, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent budget option hotel
Really enjoyed my stay here. The room was pretty big for Japan standards although the bathroom was quite small. You'd struggle if you were a tall person (i'm only 165 cms) and I had problems. However, that's the only fault. It was nice and clean and quite. The hotel staff delivered my luggage to my room which was a very nice touch..basic breakfast but enough to fill you up. It was nice for a change and not crowded. I would stay here again!

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Matsumoto
Great position, 10 minute walk to castle, 7 minute walk to station,easy to find, view over river, very quiet room

8/10 Good

dave, melbourne

Liked: Staff & service, room comfort
great location
great location, less than 5 mins to station where everything is. matsumoto is a cool city and worth a visit, castle about 15 mins away from hotel which is well priced, clean, beds were rock hard, may or may not be your thing, slight smell of smoke but to be honest you get that in most places in japan. enjoy

6/10 Okay

Eric, Toronto

Liked: Staff & service
Basic hotel in good location
Hotel is in a good location between Matsumoto train station and the castle.

10/10 Excellent

bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convimient hotel near castle and train
Stayed for one night while visiting the castle. The hotel is conveniently located within walking distance of train (5 min walk) and castle (10 min walk). Room was large (compared to other Japanese hotels we stayed in) and clean.

8/10 Good

HJ

Liked: Cleanliness, staff & service, room comfort
Surprisingly large rooms but with small toilet
stayed single standard 1 night only. Queen-size bed provided. (adequate for 2 persons). combi western and japanese breakfast was good for the price. would have liked to try the specialty coffee place on 1st sty if I had the time.

8/10 Good

KOTA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
問題ありません。朝食もおいしかった。
Stayed 1 night in Apr 2024

10/10 Excellent

Haruyuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

ワタル

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方の対応が、最高でした。
Stayed 1 night in Nov 2023

8/10 Good

やすお

朝食がよかった
Stayed 1 night in Nov 2023

10/10 Excellent

Akitaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
アップグレード！
バイクのツーリングで利用しました。 部屋が空いていたので広い部屋にアップグレードしてもらえました。
Stayed 1 night in Sep 2023

8/10 Good

KONDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

ヨウイチ

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
初めて利用させていただきました。とても綺麗で清潔でした。又松本に伺ったら利用させていただきます
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

こうへい

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
室内も割と広くて清潔で良かったです。
Stayed 1 night in Mar 2023

8/10 Good

Nakagawa

Liked: Staff & service
フロントの人は皆親切です。 部屋は広めでした。
Stayed 2 nights in Mar 2023

6/10 Okay

oi ling

Travelled with group
最好包泊車，房間較細，行李擺放困難
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロントロビーの雰囲気がレトロな雰囲気でおしゃれでした。
Stayed 1 night in Feb 2023

10/10 Excellent

Sho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応が素晴らしかったです
Stayed 1 night in Feb 2023

10/10 Excellent

hirozumi

Stayed 1 night in Feb 2023

10/10 Excellent

KAZUKI

Stayed 1 night in Feb 2023

8/10 Good

KONDO

Stayed 1 night in Jan 2023

8/10 Good

Konoka

Liked: Cleanliness, staff & service, property conditions & facilities
朝食が安かったです。