Outdoor pool, pool umbrellas, pool loungers
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Reviews of Mountain View International by BON Hotels

3 out of 5
Mountain View International by BON Hotels
Msebe Cres, Mbabane, Hhohho

Reviews

8.2

Very good

Rating 10 - Excellent. 83 out of 220 reviews" "
Rating 8 - Good. 89 out of 220 reviews" "
Rating 6 - Okay. 38 out of 220 reviews" "
Rating 4 - Poor. 6 out of 220 reviews" "
Rating 2 - Terrible. 4 out of 220 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

AK

Business traveller
Disliked: Property conditions & facilities, room comfort
Never Again
Excellent location and surroundings. Good Breakfast. Rooms are outdated, Bathrooms not nice.Blocked Shower. Basin tap sprayed water everywhere. Lack of proper maintenance and housekeeping. Towels had seen better days.
Stayed 1 night in Nov 2023

8/10 Good

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Sheila

Stayed 2 nights in Feb 2023

8/10 Good

Mercy

Stayed 2 nights in Feb 2023

10/10 Excellent

ALAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation always for my business trips
Stayed 2 nights in Mar 2022
Response from Patrick on 25 Mar,2022
Dear Alan Thank you so much for your review and compliments.

10/10 Excellent

ALAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure to stay here on business to Swaziland
Stayed 1 night in Jan 2022
Response from Patrick on 3 Feb,2022
Dear Alan Thank you so much for your continued support and review.

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very relaxing time here. I think this is one of the hotels/restaurants in the country with an awesome view. We enjoyed the pool (one of the few pools in the country deep enough where you can actually swim). Attentive staff. Good food at the restaurant. Working WiFi. A short drive to the center of town for shopping and dining. It would be nice to have more cable channels.
Stayed 1 night in Jan 2022
Response from Patrick on 11 Jan,2022
Dear John Thank you for your review and for staying with us. We look forward to normality when we can increase our tv service offering.

10/10 Excellent

ALAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Longer stay due to business again excellent stay
Stayed 1 night in Dec 2021
Response from Patrick on 6 Dec,2021
Dear Alan Your compliments are much appreciated, Thank you

10/10 Excellent

ALAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure to return
Stayed 2 nights in Nov 2021
Response from Patrick on 6 Dec,2021
Dear Alan Thank you for staying with and reviewing us. We look forward to your return

10/10 Excellent

David

Very clean. Excellent service at check in and check out. Breakfast was good and the view ifrom the room is second to none
Stayed 1 night in Oct 2021
Response from Patrick on 9 Nov,2021
Dear David, Thank you so much for your review, compliments and for choosing to stay with us.

2/10 Terrible

X.P.

Stayed 1 night in Sep 2021

10/10 Excellent

MS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Patrick on 27 Feb,2021
We are thrilled you enjoyed your stay, thank you for taking the time to review us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful views of the mountains. Grounds were well kept.
Stayed 2 nights in Jan 2021
Response from Patrick on 26 Jan,2021
Thank you for staying with and taking the time to review us.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 3 nights in Sep 2020
Response from Patrick on 16 Oct,2020
Dear Guest Thank you for staying with us. We are thrilled you enjoyed your stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2020
Response from Patrick on 5 May,2020
Thank you for taking the time t review us. We are thrilled you enjoyed your stay

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views,Rooms need a bit of a revamp. Shower totally amazing.
Stayed 1 night in Nov 2019
Response from Patrick on 22 Nov,2019
Thanking you for staying with and reviewing us.

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Godd stay
the stay was good. however the hotel should invest in new ironing boards
Stayed 3 nights in Sep 2019
Response from Patrick on 30 Sept,2019
Dear Stephen Thank you so much, we are thrilled you enjoyed your stay and will certainly purchase some new ironing boards. Thank you.

10/10 Excellent

Samson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Mountain Inn Experience
It was amazing. The workers were very good and friendly. We arrived late but we could still order meals which were also so delicious and prepared at the reasonable time. The scenery was spectacular despite the misty weather.
Stayed 1 night in Aug 2019
Response from Patrick on 12 Aug,2019
Dear Samson Thank you for your compliments, staying with and reviewing us

8/10 Good

Garry, Herefords Eswatini/ Belmont Ontario Canada

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much. The staff was helpful, the room was clean, thr bed comfortable, and we had a great view of the valley. The breakfast was excellent. A wide assortment of items, well prepared. Coffee and hot toast was brought to the table shortly after we has selected our items from the buffet. We have no complaints or issues whatsoever.
Stayed 1 night in Apr 2019
Response from Patrick on 3 May,2019
Dear Garry Thank you for staying with and reviewing us. We do appreciate all feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely view, wonderful customer service, and a great pool. Very close to town but it doesn't feel like it. Great breakfast
Stayed 1 night in Apr 2019
Response from Patrick on 24 Apr,2019
Dear Anonymous Thank you for taking the time to review us and for staying with Mountain Inn.

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Patrick on 27 Mar,2019
Dear Tony Thank you for staying with and taking the time to review us.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lets do it again.
Went to visit some old friends. Hotel was nice and service was great.
Stayed 3 nights in Mar 2019
Response from Patrick on 22 Mar,2019
Dear Jeffrey Thank you for your compliments and for choosing Mountain Inn

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is so awesome. Air conditioning did not work in the room. But they did bring a fan.
Stayed 2 nights in Jan 2019
Response from Patrick on 9 Feb,2019
Dear Anonymuos Thank you for taking the time to review us. We do apologies for the AC not working. Electronics on two AC;s have been damaged by lightning and they have been replaced.

8/10 Good

Abraham

Liked: Cleanliness, staff & service, room comfort
The facility does not match the online pictures any more. it is a bit run down and it is clear that they are struggling with Maintenance and up keep
Stayed 1 night in Jan 2019
Response from Patrick on 9 Feb,2019
Dear Abraham Thank you for taking the time to review us. We are pleased you enjoyed your stay. We are constantly renovating and do hope that if you stay with us again you will have a better impression.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It is a lovely hotel with gorgeous views and attentive staff. The rooms though are outdated and could use a an upgrade. It felt like I was back in the 1970s. If this is done, this would be the ideal place to stay.
Stayed 1 night in Jan 2019
Response from Patrick on 23 Jan,2019
Dear Guest Thank you for reviewing us, we are constantly upgrading and do your next stay will be more modern

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place, very friendly staff, good breakfast, rooms were very clean, secure parking and excellent location.I would recommend this place to all my friends.
Stayed 3 nights in Dec 2018
Response from Patrick on 26 Dec,2018
Dear Kiran Thank you for staying with and reviewing

8/10 Good

Marius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2018
Response from Patrick on 11 Dec,2018
Dear Marius Thank you for staying with and taking the time to review us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with an awesome sunrise view. I would stay again.
Stayed 3 nights in Nov 2018
Response from Patrick on 11 Dec,2018
Dear Guest, we are thrilled you enjoyed your stay.Thank you for taking the time to review us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well kept and the view beautiful. Staff were friendly and polite. The buffet breakfast was delicious. We were very happy with our stay. Thanks so much.
Stayed 1 night in Oct 2018
Response from Patrick on 20 Nov,2018
Dear Guest Thank you for your review and for choosing to stay with us,. We are thrilled you enjoyed your stay.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018
Response from Patrick on 23 Oct,2018
Dear Stephen Thanking you for your review and for choosing the Mountain Inn.

10/10 Excellent

Mmadire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amenities were satisfactory. Staff were exceptionally helpful & provided information on the local area.
Stayed 3 nights in Sep 2018
Response from Patrick on 2 Oct,2018
Dear Mmadire Thank you for staying with and taking the time to review us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Patrick on 17 Sept,2018
Dear Guest Thank you for staying with and taking the time to review us

10/10 Excellent

Camille, Atlanta, Ga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain Inn was amazing. The views of the mountains and valley were breathtaking. The room was impeccable and the staff was friendly and gracious.
Stayed 1 night in Sep 2018
Response from Patrick on 11 Sept,2018
Dear Camille Thank you so much for your compliments.

10/10 Excellent

Sail, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel staff were very friendly Very good location just off the main trunk road and the views are breathtaking Throughly enjoyed our stay although breakfast was amazing we are vegetarians the only down site was that the restaurant in the evening didn’t really cater for vegetarians but we get that in a lot off places in saying that it wouldn’t stop us from staying at the mountain inn
Stayed 2 nights in Jul 2018
Response from Patrick on 1 Aug,2018
Thank you so much for taking the time to review us and your compliments. I will work with the chef to increase the options available on our menu for vegetarians. Patrick

6/10 Okay

Geoff

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2018
Response from Patrick on 19 Jun,2018
Dear Geoff Thank you for staying with and taking the time to review us.

10/10 Excellent

Musa, South Africa, Pretoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean air, good food and great staff. enjoyable stay
Stayed 3 nights in Jun 2018
Response from Patrick on 19 Jun,2018
Dear Musa Thank you for staying with and reviewing us.

6/10 Okay

Mark

Liked: Cleanliness, staff & service, room comfort
Response from Patrick on 24 Apr,2018
Dear Mark Thank you for staying with and reviewing us. We do appreciate your feedback and custom.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
The staff were super friendly, the rooms really clean. State of the art shower. I would highly recommend the hotel. A La Carte meals that we ordered were fantastic. We had one buffet meal and it was alright.
Stayed 2 nights in Nov 2017
Dear Guest Thank you for taking the time to review us. We are thrilled you enjoyed your stay. Patrick

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary!!!
Extraordinary!!!!
Stayed 2 nights in Nov 2017
Dear Mark Thank you for staying with and reviewing us. We are thrilled you enjoyed your stay. Patrick

8/10 Good

Kgomotso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Dear Kgomotsa Thank you for staying with us and taking the time to review us. We are thrilled you enjoyed your stay.

8/10 Good

A K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central
Dear K Thank you for choosing Mountain Inn and reviewing us. Patrick

6/10 Okay

Jacob

Just good
Response from General Manager on 13 Jan,2017
Thank you for staying with us and taking the time to review us. Patrick

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilltop location with gorgeous views
It is rated as 3 star so don't expect fridge, minibar, Michelin menu. But it has free Wifi, satellite TV (mostly South African), air conditioning. Main thing is the location, on a hilltop just outside Mbabane, with views right down the Ezulwini valley a few thousand feet below. Staff all very friendly, competent and helpful without being intrusive. Decent breakfast buffet, evening choice of buffet or reasonable a la carte selection. Two warnings - it is not so easy to find from the new bypass road (MR3), and due to its hilltop location the weather can be a bit variable - we were shrouded in mist the day we arrived, but had sun and fantastic views later. Oh, and the price is very reasonable.
Response from General Manager on 20 Dec,2016
Dear Guest Thank you for staying with us and for taking the time to review us. We are most pleased you enjoyed your stay. Patrick

10/10 Excellent

Josefine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe Hotel, good value for price.
The best Hotel we encountered so far on our travel through Swaziland. There was a haevy thunderstorm hitting the town and a current black out . But the emergency power station of the hotel responded instantly and electricity cam back on the spot. Very friendly personal and service. The owners came to the guests for a little chat asking if everything was in order. Buffet dinner was excellent and so was the service and the attention of the waiters. Cleanliness of room and hotel was spotless. Reception and check-in was quick and friendly. Big choice at breackfast buffet, excellent. Good cafe! We only can highly recomment this hotel.
Response from General Manager on 28 Nov,2016
Dear Guest Thank you for staying with us,taking the time to review us and your compliments. We strive to please and are very happy that you enjoyed your stay..

8/10 Good

Johannes

Liked: Cleanliness
Disliked: Room comfort
The TV in our room was not working. I complain the whole time. It was not fixed at all. We are old and can only shower. We have to wash all the time. The shower was inside the bath tub and it was very slippery inside the bath to shower. There was no fridge inside the room to store cold water. I took my wife for her 60 yrs birthday to this place. It was a disaster day and night.
Response from General Manager on 21 Nov,2016
We do apologies that your TV was not working, I will certainly look it what transpired as there is no reason for such to happen. We have a mix of rooms, some with tubs or shower as many do prefer tubs. Should you try us again, please contact me directly to ensure you are allocated a room with shower and I will ensure we make it up for you. Patrick

10/10 Excellent

Marja-Kaisa

Liked: Cleanliness, staff & service, room comfort
Comfortable hotel with old time character
It has a tranquil location although not far from business, not far at all but a guest without car is in a trouble. There is no shuttle to anywhere and the taxis the hotel use are not the most reliable ones and being a residential area there are no taxis around. The rooms would do with some face-lifting and modernization, but they are comfy.
Response from General Manager on 16 Oct,2016
Dear Guest Thank you for staying with us at the Mountain Inn and for taking the time to review us. We note the taxi issue and have taken steps to ensure there is always reliable service within minutes of a request. We normally have an on site taxi, however of late this particular cab has had issues, Should this occur again please dont hesitate to contact myself or Marc to ensure your speedy transportation. Assuring you of our best attention. Patrick

10/10 Excellent

Stephen, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valley View
This hotel as beautiful grounds and rooms with the view out over the valley it is very convenient to the local game reserves and attractions its restaurant had outstanding food both off the menu and through a buffet. It is easy access to the local highways and has a convenient parking area.
Response from General Manager on 7 Sept,2016
Dear Guest We are thrilled you enjoyed your stay. Thank you for staying with us and taking the time to review us. Patrick

6/10 Okay

Liisa

Liked: Cleanliness, staff & service, room comfort
one night only
nice and relaxing
Response from General Manager on 2 Sept,2016
Dear Guest, Thank you for taking the time to review us. We are delighted you enjoyed your stay. Patrick

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
working
Working visit to Mbabane, nice old fashioned hotel, very good service, nice staff
Dear Guest Thank you for your complimentary review. We are proud of our staff most of whom have been with us for numerous years. We look forward to your staying with us again. Patrick

2/10 Terrible

thierry, bordeaux

Disliked: Staff & service, property conditions & facilities, room comfort
old room
the view is amazing but the room is old
Dear Thierry We do sincerely apologies that we did not meet your expectations. We are in the process of a refurb, having just completed a block of ten rooms. We are constantly working on improving our product.. We are thrilled you enjoyed our view. Sincerely Patrick