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"Great hotel for families, pools and free hotel transport around Sentosa and to Vivo city. Free use of monorail was added bonus. Improvements would be self service laundry facilities and the option to charge things to your room so you can pay just one bill, and the service fee should be built into price as its mandatory."

"Amazing stay and service. Staff were very friendly and helpful!"

"During our recent stay at the Jen Orchardgateway Singapore, we were thoroughly impressed by our experience. The hotel boasts a prime location right in the heart of Orchard Road, making it incredibly convenient for shopping and dining. From the moment we arrived, the friendly staff made us feel welcome and attended to our needs with genuine care. Their warm hospitality really enhanced our stay. The amenities at the hotel were top-notch, featuring a stunning rooftop pool and a well-equipped gym. We particularly enjoyed the breakfast, which offered a diverse selection of delicious options. However, it's worth noting that breakfast timings can get quite busy, so plan accordingly to avoid the rush. Overall, I highly recommend the Jen Orchardgateway Singapore for anyone looking for a great hotel experience in a fantastic location!"

"Foood could have been better."

"Very small room. Tight spaces without a closet."

"The venue was clean and well presented. Staff were very pleasant and helpful. Great location. Would definitely recommend."

"The check in was a bit slow, and I got sent to the wrong elevator bank, but apart from that the staff were very friendly and helpful. I wasn't a big fan of the room, which was quite small, and I couldn't get electronics to work properly. The breakfast buffet was decent. Plenty of good amenities, including pool, restaurant, laundry, and gym. The location is nice, close to the river walk, or else not far from the subway."

"Great for pre flight stay and water vortex"

"Staff were amazing, genuinely friendly and caring. Rooms really clean. Great room service and location of the hotel. Fabulous views and amazing club lounge. The breakfasts were really good, had a bit of everything to start your day and plenty of it. The pool was lovely."